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Customer Ratings & Reviews

$169.99

Customer reviews

Rating 4.2 out of 5 stars with 1452 reviews

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Rating by feature

  • Display Quality

    Rating 4.4 out of 5 stars

  • Camera

    Rating 4.2 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers value the Moto G Play 2023 32GB (Unlocked) for its overall performance, battery life, ease of use, camera quality, and screen size. Some customers have expressed concerns about the processor speed and limited storage space. The memory and RAM have also been mentioned as potential drawbacks. Despite these concerns, the phone is appreciated for its price and included features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 72 Showing 1,421-1,440 of 1,452 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good screen size

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it to my mom and she loves it. Easy to use.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi PatriciaN. We appreciate you taking the time to share your good feedback about our product. We're delighted your mom loves it. Thank you for choosing Motorola. If you are interested, you can share your experience on our official Motorola online community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en -Belle MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    It will save you!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi user990088. Thank you for buying this phone and for taking time to share your positive feedback. Thank you for choosing Motorola. To stay up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en -Belle MotorolaMobility

  • Rated 4 out of 5 stars

    All I want for Christmas is a phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it to gift my best friend for Christmas. The sales person walked me through the process and choose this brand it was a wise chose. He loves his new phone!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We appreciate you taking the time to give us very positive feedback, ThedraHippsBracey. We're glad that you chose it as a gift. If you would like, you could join your fellow Moto G Play users in our community here: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Not too shabby

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone , good price, paired with cricket wireless nwtwork

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your feedback! We're glad to hear you're enjoying your phone at a great price and that it's working well with Cricket Wireless. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en -Carlos MotorolaMobility

  • Rated 5 out of 5 stars

    Moto mid range

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value for my return to a Motorola product. The Moto actions are very convenient and the finger print reader adds that biometric level of security. I don't play games on as much, video quality is adequate for my entertainment needs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good basic phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone. Great price. Easy to navigate. No problems.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi JimM, Thank you for sharing your experience! We're glad to hear that you're enjoying the phone and that it has been easy to navigate. If in case you need help, kindly visit our official Moto G Play community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Worst phone I have had

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how Motorola's site calls it 'refreshingly fast' when it is anything but that. This was purchased to use as a work phone that will probably only be used for sending an occasional text. But there is a lot of extreme lag in general use, even the settings page takes several seconds to load. There is a ton of bloatware pre-installed, you can remove most and disable notifications, but that seems to only be for a short time as the Moto app continues to prompt me to download moto apps. Screen sensitivity is bad. The touch detection goes all the way to the edge of the glass, beyond where the actual display ends, so you're going to have all sorts of ghost touches from simply holding it.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your situation, Crsofr. We're sorry to hear that these are happening on your phone. We'd like to help. Do you remember any changes made before it happened? Does your Moto G Play phone have the latest software? Go to Settings> System > Advanced > System updates. Have you checked if your apps are updated? Go to Google Play Store > Menu > Manage apps & device > Updates available> Update all. Please send us the details via email at [email protected]. We'll wait for you there. -Mitch MotorolaMobility

  • Rated 4 out of 5 stars

    Fun with a New Phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took some time to transfer from my old phone to the new one,

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      LThanks for having one of our Motorola devices indaB and apology for the experience you had when transferring data from your old device to your new device. We're always here to assist you if you have any concerns regarding your Motorola device. Feel free to follow us on our official community page at https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en -Ythan MotorolaMobility

  • Rated 5 out of 5 stars

    Happy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy Great prices takes care of the customer and makes sure you are satisfied.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your positive positive feedback, WilliamG. We’re thrilled to hear that you had a great experience with Best Buy. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Good product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone, at first I didn’t believe, I bought it as my 2 nd phone but now , I preferred it than my first one

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi PanissoD, We are pleased to have you as a part of the Motorola family. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. Thank you so much for choosing us. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Mrs

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am pleased with my latest purchase. Customer service was good and a quality phone was purchased.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We're delighted to hear that you're pleased with your recent purchase, SheronW. It's great to know that you had a positive experience with our customer service team and that you found the phone to be of high quality. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Nice

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with this product. I will recommend this nice product to my friend. Thank you

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your positive experience with your purchase, AfuaO. Follow us on https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en to stay updated on our latest products, promotions, and exclusive offers. We appreciate your feedback and thank you for choosing our product. -Ythan MotorolaMobility

  • Cons mentioned:
    Storage space

    Rated 1 out of 5 stars

    Phone is meh

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I could give zero I would. Phone is horrible from the refresh rate all the way to the storage. I got the phone in hopes it would be a great platform being part of the Motorola family but storage is taken up by the system updates and everything and the 32 gb storage filled up after all was done. Have no room for anything even with SD card. The refresh rate is horrible because I go to click something and it takes a while to load in and another is this device has no 5G

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We’re so sorry that your experience did not match your expectations, User713476. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Please write us an email at [email protected]. We'll be there to help. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought 3 of these phones and I very satisfied with them

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi EliKaylaKalie! We're absolutely thrilled to hear that you're loving your recent purchase. Thank you so much for choosing Motorola Mobility as your go-to device provider and for placing your trust in us. Remember, we're here for you whenever you need any assistance. Make sure to stay connected with us on our official community page to stay in the loop about our latest and greatest devices. Just head over to https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. Take care! -Ythan MotorolaMobility

  • Rated 5 out of 5 stars

    Excellent

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good very good I recommend is excellent phone this Motorola is in very good condition

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We appreciate you sharing this wonderful feedback with us, FranciscoV. We are happy to hear that you are finding the phone's features satisfying, and we appreciate you recommending our brand. We are glad to have you join the Motorola family. Please join our official community and learn more about the product here: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en -Belle MotorolaMobility

  • Rated 5 out of 5 stars

    Moto Play G

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good little phone for under $125.00. Easy to set up. Good screen and photo quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Moto g review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device so far. Just screen cracks easily when it falls.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We appreciate your excellent rating, Geekboy83! It's great to hear that you are finding this phone to be great. We're sorry to learn that the screen of your phone cracked, and if you will need assistance, please send us an email at [email protected]. We will be there to help you. -Belle MotorolaMobility

  • Rated 5 out of 5 stars

    Good product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price and I love it I will buy it all over again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Appliances

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kristie in appliances is very knowledgeable and caring. Very patient,friendly employee

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thanks for the positive rating, Richard. You'll be enjoying this phone as it offers great specifications. Glad that you had a smooth transaction with BestBuy. If you're interested, we'd like to hear your story here on this G Play 2023 community: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. Love to hear from you. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Good phone and price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my brother as a gift, he is happy with it

    I would recommend this to a friend
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