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Customer Ratings & Reviews

$169.99

Customer reviews

Rating 4.2 out of 5 stars with 1452 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.4 out of 5 stars

  • Camera

    Rating 4.2 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers value the Moto G Play 2023 32GB (Unlocked) for its overall performance, battery life, ease of use, camera quality, and screen size. Some customers have expressed concerns about the processor speed and limited storage space. The memory and RAM have also been mentioned as potential drawbacks. Despite these concerns, the phone is appreciated for its price and included features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 1,452 reviews
  • Rated 4 out of 5 stars

    Okay-ish

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very slow, battery holds up great. Needs good update. I used it as a backup phone.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your feedback, Thegreatsage. We’re glad to hear the battery is holding up well. We’re sorry to hear the performance has been slower than expected, and we appreciate your suggestion for updates. Slow performance is sometimes caused by too many running apps in the background. Use your recent apps button to close apps you're not using. It is also a good practice to restart the device periodically (every 2-3 days) to clear out buffers and memory that may lead to intermittent issues. If the concern persists, kindly go to this link: https://motorola-global-portal.custhelp.com/app/mcp/landing_troubleshooter/g_id/5059 > Next > Display/Touchscreen > Phone is slow/unstable and try the recommended steps there. Should there be any further inquiries, please do not hesitate to email [email protected]. We'll be glad to help. -Mitch MotorolaMobility

  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Good price for this product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price for this product with excellent cost benefits, fast, durable and durable batery life. I like a lot from camera.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Buy in store Service representative and Geek

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The regular phone sales person was no help at all. He did not know what he was talking about. I went over to the geek squad desk and she found a phone, loaded with my carrier's data completely and found a case plus screen cover for me. This was truly a blessing since it was for my elderly sister our of state in a nursing home. I was in tears for all she helped me with. The other guy they can let go. Having the geek squad total package is worth the annual renewal. I would not have anything else.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Motorola phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone to use in another country. Easy to use. Perfect for taking good pictures. Husband and daughter happy with phone

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for this wonderful feedback that you shared with us, MelizaB. We are delighted to hear you are enjoying the phone's functions, and we thank you for trusting Motorola. To stay up-to-date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en -Belle MotorolaMobility

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to use and lightweight in size and shape ,,nice outlook

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your thoughts, Muhammad. We’re glad to hear you find your phone easy to use and appreciate its lightweight design and look. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Good phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome phone, gets the job done, if you only need a phone to text and call then this is the phone for u. Simple and great.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your positive experience with the phone, ValentinaB. We're glad that you are happy with the phone's performance and quality. You can connect with other users and share your experience by joining our official online Motorola community page at https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en -Belle MotorolaMobility

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone at a great price. I bought it for my 95 yr old Mom and she hasn't had any problems "operating" it!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      That's wonderful to hear, JaniceF. We're thrilled to know that the phone is working well for your 95-year-old mom and that she finds it easy to operate. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Battery life
    Cons mentioned:
    Processor speed

    Rated 3 out of 5 stars

    The moto g play 2023

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The moto g play is a decent basic phone. Has a large hd display and a long lasting battery but the processor is pretty slow on here. Can do basic task anything more you will notice the lag.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Great Value!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Picture quality and battery life, especially at its affordable price.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      That's fantastic to hear, Rsalas! We're glad you're pleased with the picture quality and battery life of your Motorola phone, especially considering its affordability. It's always rewarding for us to know that our products are meeting your expectations. If you ever have any more feedback or questions, you may share them to the Moto G Play 2023 community here: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Iza MotorolaMobility

  • Cons mentioned:
    Processor speed

    Rated 5 out of 5 stars

    One of the best price to performance phones.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for my kid as they broke they phone and needed a new one quickly. For the use that my kids use it for, it seems to work just fine and they've mentioned no complaints to me about it. It's a tad bit on the slow side due to the weak processor it has, but outside of that you aren't going to be the price to performance of this phone unless you buy a top tier phone used from 3-4 years ago at this price point.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Screen size

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mobile was awesome. Camera is good. Big screen. Comfortable to carry. Very good price I recommend this phone

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your positive feedback, SridharThummisetty. We're delighted to hear that you find the mobile awesome, with a good camera, big screen, and comfortable to carry. We appreciate your recommendation. You can join our online community if you would like to know more about the exciting features of our devices:  https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera and phone. Easy to use with shortcuts to fav contacts makes this an all age phone

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hello PrabhaV, we are delighted to hear that you are extremely pleased with your new Motorola device and that you are enjoying all its amazing features. To stay up-to-date with our latest devices, we kindly invite you to join our official community page at https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Ythan MotorolaMobility

  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    It works for me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good camera, love the gesture options by moto - performance is usually good. Although om occasion it hangs for a few seconds like it needs to catch up on processing on the back end. The phone call quality is actually better than any others I've owned!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi MacroBurst, We're glad to hear that you're enjoying your phone overall, especially its camera performance and the convenient gesture options provided by Moto. It's great when a device offers such useful features that enhance the user experience. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Storage space

    Rated 5 out of 5 stars

    Runs Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, runs pretty fast and the camera is really good. Only downsides is the amount of GB.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      That's awesome to hear, NilesG. We're glad the phone is working great for you, running fast, and capturing nice photos. We appreciate your storage feedback on our products, we'll relay the message to the team. If you ever need help, give us a holler or reach out to our official Moto G Play community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    Mrs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good cell, like lots, great price. Nice large screen, easy to handle, would buy again, is a great gift too

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hello, IngridR. We appreciate you taking the time to share your feedback. We're glad that you like the phone and are satisfied with your purchase. Please visit our official community page to stay informed about our devices at https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en -Belle MotorolaMobility

  • Rated 4 out of 5 stars

    Great phone for the price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the Samsung note phones since the note 3, they are great phones with a ton of features, but i didn't want to spend an arm and a leg after i lost my note 20 snowboarding, so i got this phone, i like it so far and it works for what I need it for.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for choosing Motorola mobility and for putting your trust in us Yosemiteguy11, we appreciate you taking the time to share this experience with us. We'd love to hear more from you, feel free to follow us on our official community page at https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en -Ythan MotorolaMobility

  • Pros mentioned:
    Overall performance, Screen size
    Cons mentioned:
    Ram

    Rated 2 out of 5 stars

    Slow

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very slow, 32 gb memory is too small. Display quality of pictures is very moderate. Like the size/shape of display. Overall very sturdy.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi SrinivasareddyD, We're sorry to know that you're experiencing slowness on your phone. Slow is sometimes caused by too many running apps in the background, use your recent apps button to close apps you're not using. It is also a good practice to restart the device periodically (every 2-3 days) to clear out buffers and memory that may lead to intermittent issues. If the concern persists, kindly go to this link: https://motorola-global-portal.custhelp.com/app/mcp/landing_troubleshooter/g_id/5059>; Next > Display/Touchscreen > Phone is slow/unstable and try the recommended steps there. Should there be any further inquiries, please do not hesitate to email [email protected]. We'll be glad to help. -Mitch MotorolaMobility

  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Takes a beating but keeps on ringing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is easy to use and oretry tough. I am hard on phones but this phone so far has taken a besting but krrps on ringing .

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Screen size

    Rated 5 out of 5 stars

    Moto 2023 Review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big screen! Long battery life what more can you want? Wasn't a huge fan of Android but this device has me thinking otherwise. Thanks BestBuy

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Screen size

    Rated 5 out of 5 stars

    First time smartphone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Inexpensive good 5g phone. Nice size. Good camera. My non techy husband's first smartphone. He's learning to function.

    I would recommend this to a friend
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