Early Black Friday DealsNew Doorbusters through SundayShop now

Main Content

Customer Ratings & Reviews

Your price for this item is $169.99

Customer reviews

Rating 4.2 out of 5 stars with 1429 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.4 out of 5 stars

  • Camera

    Rating 4.2 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers recognize the Moto G Play 2023's excellent camera quality, impressive battery life, and ease of use as significant strengths. Many also appreciate its affordable price and convenient screen size. However, some users point to limited storage as a key drawback, along with occasional software performance issues. The phone's performance is considered adequate by some, but others find it lacking.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 1,429 reviews
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mobile was awesome. Camera is good. Big screen. Comfortable to carry. Very good price I recommend this phone

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your positive feedback, SridharThummisetty. We're delighted to hear that you find the mobile awesome, with a good camera, big screen, and comfortable to carry. We appreciate your recommendation. You can join our online community if you would like to know more about the exciting features of our devices:  https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Camera quality, Price

    Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this Phone. It has great features.. camera is excellent and price is good too.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Amala, We're thrilled to hear that you love your Motorola phone and that it's meeting your expectations with its great features, excellent camera, and affordable price. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Storage

    Rated 5 out of 5 stars

    Runs Great

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, runs pretty fast and the camera is really good. Only downsides is the amount of GB.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      That's awesome to hear, NilesG. We're glad the phone is working great for you, running fast, and capturing nice photos. We appreciate your storage feedback on our products, we'll relay the message to the team. If you ever need help, give us a holler or reach out to our official Moto G Play community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    This device is fantastic!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Motorola is fantastic! I love the softness, the design, the nice touch, and the speed. Very good cameras as well.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Wow! EdsonAraujo. Thank you for sharing your feedback about our product. We greatly appreciate your satisfaction with your purchase and the love and support you have shown us. We encourage you to share it with other users on our official community page at: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en -Belle MotorolaMobility

  • Pros mentioned:
    Battery life, Performance

    Rated 5 out of 5 stars

    Good Phone

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In general the global performance of this phone is good , no excellent, but for the daily requeriments in connectivity, display, apps and battery sufficiency, it is OK

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Great Phone

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price and quality really good phone!! Easy to use. The camera woks great and does a very nice photo. Easy phone to use and battery lasts a good while.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your thoughts about our product. We are happy to hear that you find the Moto G Play 2023 to be great and that you are satisfied with it. We assure you that the product has incredible features that are available at a fair price and very easy to use. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en -Belle MotorolaMobility

  • Pros mentioned:
    Battery life
    Cons mentioned:
    Speed

    Rated 3 out of 5 stars

    The moto g play 2023

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The moto g play is a decent basic phone. Has a large hd display and a long lasting battery but the processor is pretty slow on here. Can do basic task anything more you will notice the lag.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great affordable phone

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for a very affordable price. Has alll the features and apps needed.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We're delighted that you've selected Motorola Mobility to upgrade your device, hpatel, and thank you for sharing your experience. If you require any assistance with your Motorola device, please feel free to contact us. Be sure to join our official community page at https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Ythan MotorolaMobility

  • Rated 4 out of 5 stars

    Great phone for the price!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the Samsung note phones since the note 3, they are great phones with a ton of features, but i didn't want to spend an arm and a leg after i lost my note 20 snowboarding, so i got this phone, i like it so far and it works for what I need it for.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for choosing Motorola mobility and for putting your trust in us Yosemiteguy11, we appreciate you taking the time to share this experience with us. We'd love to hear more from you, feel free to follow us on our official community page at https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en -Ythan MotorolaMobility

  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Best phone for her

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My friend loves it. Battery life is great! Bright display… camera is good. Overall good phone

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      It's great to hear that your friend is enjoying their Motorola phone, PatsFan12. It sounds like they're having a positive experience with it, especially with features like the impressive battery life, bright display, and good camera quality. It's always nice to hear about different perspectives and experiences with technology. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great phone for low price

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is a good cost effective alternative when you break your phone. I can run most apps without an issue and call quality is good. I have had no issue receiving communications and I have used both ATT and Cricket with this device with seamless transition. Considering the low cost of the phone a case is optional and I can use it at the gym as needed without fear of breaking.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We're happy to know that you were happy on your new Motorola device and that your experience meet your expectations Tramason. Feel free to follow us on our official community page to be updated with pour latest devices at https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Ythan MotorolaMobility

  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    My BB

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone it’s amazing and easy to use , pictures has really good quality

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Cjacky, We're also glad that you're pleased with the picture quality of the device. At Motorola, we aim to deliver devices that capture life's moments beautifully. If you're interested, we'd like to hear your story and share it with Moto G Play users here: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Awesome performance for the price

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome performance for the price..bought it for my dad it works great so far, the item was ready for pickup with in 30 mins after i ordered online. Best buy team thank you for the quick response.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your wonderful feedback, YashwanthG. We’re thrilled to hear that your dad is enjoying the phone and that it’s performing great. It’s also fantastic that your order was ready for pickup so quickly! We appreciate your support and are glad to know the process went smoothly. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Happy Owner

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this phone as a temporary replacement for my stolen iPhone. The phone is easy to use and provides all the needs that I used on my iPhone. It is a great phone for basic needs for communication.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your positive feedback about our product, Sadly. We are thrilled to hear that the Moto G Play (2023) phone meets your phone needs. Thank you for choosing Motorola If you are interested in learning more about the exciting features of our devices, we invite you to join our online community at https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Belle MotorolaMobility

  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    I love this Phone

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I woule recommend this phone, it has a durable battery life and great camera quality.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    First time smartphone

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Inexpensive good 5g phone. Nice size. Good camera. My non techy husband's first smartphone. He's learning to function.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Memory

    Rated 2 out of 5 stars

    Store needs personnel facelift/ product ok

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is ok, but the customer service in that store is horrible. The phone has limited memory, but a great display and outstanding battery longevity. The store, however, needs help. You have to hunt down a store associate and when you do it's a "hurry up, you're taking up my valuable time" attitude. This store, on Drew and US19, needs a huge makeover in staff and management. I knew what I was coming in for so I did have to ask for any help other than to purchase this item locked up to that required assistance from a moody associate.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi LearyShopper, Thank you for having our phone and we appreciate the time to share your feedback. We're sorry to hear about your experience with BestBuy, we'll relay the message to the team. -Mitch MotorolaMobility

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Moto 2023 Review

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big screen! Long battery life what more can you want? Wasn't a huge fan of Android but this device has me thinking otherwise. Thanks BestBuy

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent.I bought second time moto cell.i already referred to my friends

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      That's fantastic to hear, Ranisyed! It sounds like you're really enjoying your second Motorola cell phone. Thank you so much for your referral to your friends—that's a great vote of confidence in the product! If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Excellent Phones

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has excellent features, easy to manage and very robust

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi KWEKU, your efforts in posting this positive experience puts a smile on our faces. Thanks for choosing Motorola Mobility as your device provider. Feel free to follow us on our official community page and be updated on our latest devices at https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Ythan MotorolaMobility

Sponsored