Customer Ratings & Reviews

Thank you for sharing this thoughtful review, JoeGonzalez6901. We’re delighted to hear your friend is enjoying the large screen, lightweight design, and great value of the phone. It’s wonderful to know it made such a positive gift. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch

Thank you for sharing your experience, Melinda. We’re glad to hear you were satisfied with the customer service and that the phone performs as expected overall. We appreciate you pointing out the microphone concern. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Please share your details at supportforums@motorola.com, and we'll surely help you from there. -Mitch

Thank you so much for your kind words, SophieM. We’re thrilled to hear that you love your phone and had a smooth experience transferring your data. It’s also great to know the camera is working great for you! To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch

Hi AlexW, Thank you for sharing your experience. We’re glad to hear your daughter is enjoying her birthday gift and that you’re happy with your purchase. It’s great to know you continue to trust Motorola and appreciate the Android experience as well. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch

Hi StephenD, We’re glad to hear the phone is meeting your needs with its simple design and good camera. It’s great to know you’re pleased with your purchase. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch

Hi DMB333, Thank you for your feedback! We’re thrilled to hear you’re enjoying the phone, especially the unlocked feature and the shake flashlight. You can join our official community page if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en -Carlos

We really appreciate your feedback, BaileyC, sounds like the Moto G Play 2024 is a perfect match for your son. If you’d like to explore more ways to get the most out of the device, feel free to join our official community here: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en - Mike

Hi Shaester, Thank you for sharing! We're glad to hear the phone has been a great fit for your teenager—reliable, affordable, and complaint-free. You can join our official community page if you would like to know more about the exciting features of our devices:  https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en -Carlos

Hi BrendaV, We’re happy to hear you’re enjoying your phone and that everything’s working perfectly for you. Thank you for your positive feedback and for choosing Motorola! If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch

Thank you for your fantastic review, ErikaR. We're thrilled to hear that you're enjoying the speed, clarity, and camera quality of your phone. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch

Hi BrunildaV, Thank you for sharing your experience! It’s wonderful to hear that Best Buy has been your go-to store for over 20 years and that you’ve had such positive experiences with their customer service. We appreciate your recommendation and loyalty. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch

Hi StanleyO, We’re glad to hear your phone is still performing like new! Thank you for recommending it and for choosing Motorola. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch

Hi Mamaw, Thank you for your feedback! We’re glad to hear you find the phone to be a basic, easy-to-use smartphone at a reasonable price—perfect for someone looking for simplicity and practicality. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en -Carlos

Hi BevBowen, We’re glad your brother is enjoying his new phone. Thanks for choosing Motorola and sharing your feedback! If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch

Hi ChristhianZ, Thank you for your feedback! We’re glad to hear your phone meets your needs. We’re sorry to hear about the occasional slow performance. Slow performance is sometimes caused by too many running apps in the background. Use your recent apps button to close apps you're not using. It is also a good practice to restart the device periodically (every 2-3 days) to clear out buffers and memory that may lead to intermittent problems. If the concern persists, kindly go to this link: https://motorola-global-portal.custhelp.com/app/mcp/landing_troubleshooter/g_id/5059 > Next > Display/Touchscreen > Phone is slow/unstable and try the recommended steps there. Should there be any further inquiries, please do not hesitate to email supportforums@motorola.com. We'll be glad to help. -Mitch

Thank you for sharing your detailed feedback, TeckJ! It's great to hear that you find the Motorola phone to be a decent investment, particularly for someone looking for their child's first cell phone or a backup device. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch

Hi AlisonN, We’re glad to hear your phone has all the features you need and is easy to use! Thank you for sharing your experience and for choosing Motorola. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch

Thank you for sharing your experience, JanS. We're so glad to hear the transition to your new phone was smooth and that Belinda was able to make the process easy and comfortable for you. We'll be sure to pass along your kind words. Great support makes all the difference! If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch

Thank you for sharing your feedback, Poke. We’re thrilled to hear that you’re enjoying your phone, its battery life, and the value it offers. We appreciate your recommendation and hope it continues to serve you well! If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch

Thank you for sharing your experience, Losi. We're so glad to hear your son is enjoying his new phone and that it was just what he was looking for. It's great to know the features and ease of use are a perfect fit for him. We appreciate your support and are happy to have you as part of the Motorola family. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch