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Customer reviews

Rating 4.5 out of 5 stars with 923 reviews

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Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 923 reviews
  • Rated 3 out of 5 stars

    Good but slow phone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone for work only. In addition to all the apps the phone already had I have 4 other applications. The phone takes about 5 minutes to completelly initialize. The work chat application takes a long time to startup. You will excersice patience with it.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Ernesto, Thank you for sharing your experience. We’re glad to hear the phone is serving your work needs, but we’re sorry to hear about the slow startup and app performance. That’s not the experience we aim for.
      Slow performance is sometimes caused by too many running apps in the background. Use your recent apps button to close apps you're not using. It is also a good practice to restart the device periodically (every 2-3 days) to clear out buffers and memory that may lead to intermittent issues. If the concern persists, kindly go to this link: https://motorola-global-portal.custhelp.com/app/mcp/landing_troubleshooter/g_id/5059 > Next > Display/Touchscreen > Phone is slow/unstable, and try the recommended steps there. Let us know if this helps by sending us an email at supportforums@motorola.com. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Hello MOTO!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a great buy for a friend who is still enjoying its great functions, will recommend

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Mickey, We’re so glad your friend is enjoying the phone and all its great features. Thank you for the recommendation. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch MotorolaMobility

  • Rated 1 out of 5 stars

    Not recommended

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone became sluggish after eight days and required a restart to regain speed, but the improvement was only temporary. The battery, however, remained excellent, working for two days but the speed and apps loading are very slow.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi HarshaB, We're sorry to hear that these are happening on your phone. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Please email us at supportforums@motorola.com for us to further assist you. -Mitch MotorolaMobility

  • Rated 3 out of 5 stars

    It's meh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a phone, and it does that pretty well most of the time. It doesn't have a strong processor or much RAM but it suffices. Giving it 3 stars because the price point is good for what you get. Don't expect anything great, but it's functional for less expensive phone.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi MarkF, We appreciate you taking the time to share your thoughts. It’s great to hear that the phone is meeting your basic needs and that you find it to be a good value at its price point. We understand that performance can vary depending on the model, and we’re always working to provide reliable functionality across all tiers. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en -Carlos MotorolaMobility

  • Rated 5 out of 5 stars

    I like this phone a lot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this phone a lot, I have bought it several times to give as a gift too

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you so much for your continued support! We're thrilled to hear you not only enjoy the phone yourself but also chose it as a gift for others. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en -Carlos MotorolaMobility

  • Rated 5 out of 5 stars

    Budget phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone especially on a budget Works great for gaming and has great connectivity thru Verizon .

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your awesome feedback, AlexanderG. We’re so glad to hear that your Motorola phone is performing well for gaming and delivering great connectivity through Verizon. We’re proud to offer a device that provides excellent performance, especially on a budget. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Best Buy is the king !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy Stands Behind their merchandise. I love it !

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi DarrinM, Thank you for sharing that! We're glad to hear you had a great experience with Best Buy and that you're happy with your purchase. It’s always great when retailers stand behind their products. You can join our official community page if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en -Carlos MotorolaMobility

  • Rated 5 out of 5 stars

    works as it says

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    for a cheaper phone it does what I needed saved my butt as I was in a jam my old phone was messing up and I could not miss some calls if I couldn't resolve the issue by the next morning I would've lost $3880 per month for at least the next year or two.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Ephuseekay! We're thrilled to hear that your experience has exceeded your expectations. Thank you for taking the time to share your feedback with us. To stay updated on our latest devices, we invite you to follow us on our official community page at https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. We appreciate your support! -Ythan MotorolaMobility

  • Rated 5 out of 5 stars

    Motorola phones

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    “I had a great experience with Best Buy. They offer high-quality products with warranties, which made my purchase even better.”

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi WalidM, We’re glad to hear you had such a great experience with Best Buy! It’s always great to know that our customers feel confident in their purchases. We appreciate you choosing Motorola and hope you’re loving your device. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch MotorolaMobility

  • Rated 4 out of 5 stars

    Best for using

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and very useful prices very well to understand the app to use carrying my pockets.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi YosC! It's great to hear that you're finding the device user-friendly. We're thrilled that you were able to snag such a fantastic deal on it. Make sure to join our official community page at https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. We'd love to have you there! -Nate MotorolaMobility

  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is a good phone for good price in excellent condition and fast for me soon

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your feedback! We’re glad to hear the phone is a good fit for you with its great price, excellent condition, and speed. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en -Carlos MotorolaMobility

  • Rated 5 out of 5 stars

    Surprised with how much I like it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very surprised with this phone. My first Motorola in many years. For the price it beats anything on the market.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beast phon all ever

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this but phone is beast I bought two phon and I bought remote all are best

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Wow, thank you for the amazing feedback, SarmilaR. We're so happy to hear you love your "beast" phone and that you’ve chosen Motorola for multiple devices and accessories. If you're interested, you may want to check our official Motorola community page for Moto owners here: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought last year it’s working good I am so happy Excellent I will offer to my friend

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Ranisyed, We're thrilled to hear that your Motorola phone is still working great and that you're happy with it. It means a lot to us that you'd recommend it to your friends. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best price compared to other retailers and hats off to delivery speed

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for the great feedback! We're glad you found the best price and were impressed with the fast delivery. We appreciate your support! To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en -Carlos MotorolaMobility

  • Rated 5 out of 5 stars

    Moto G play 2004 cell phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with the with this phone, great unlock phone, to activate at any provided company was so easy

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Glad to hear you're happy with your phone! It's great that activation was smooth and hassle-free. Enjoy your device, and thanks for sharing your feedback! To be up to date with our devices, please follow our official community page:https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en -Carlos MotorolaMobility

  • Rated 5 out of 5 stars

    Great affordable phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is unlocked. It worked fine with Verizon. It has latest Android 14. I came from Pixel phones, so this phone has few bloatwares that need disable. Works good for elderly person so far.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi TurboSnail, We're glad to hear that you're satisfied with the phone's performance and that it works well with Verizon. We appreciate your insights on the bloatware—if you need any help with managing or disabling apps, feel free to reach out. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this phone for my 11 year old and she loves it so far so good ;)

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing this with us! We’re so happy to hear that your 11-year-old is enjoying her new phone. It’s always great to know when our devices help make someone's first phone experience a positive one. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en -Carlos MotorolaMobility

  • Rated 4 out of 5 stars

    Spare phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good back up phone. Nice to have a spare just Incase. Also good for a company phone to give employees to make calls

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      That’s great to hear, Cybdiver. The Moto G Play 2024 phone is a reliable option for a backup or company phone, providing essential features and solid performance for calls and everyday use. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch MotorolaMobility

  • Rated 1 out of 5 stars

    Infuriating

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you intend to transfer your photos and videos to your PC, please be aware that you cannot do it simply by connecting this phone to your computer via USB. I spent many hours over two months time trying to figure out how to transfer my photos and videos to my PC. Motorola tutorials were no help at all. Even a Motorola "expert" couldn't answer my question and told me to upload my media to Google Drive! I finally stumbled across an article that said one must download and install a Motorola driver to the PC to enable the transfer of media. This is absurd that a basic task is made extremely difficult. And Motorola does nothing to make sure their customers know how to accomplish this fundamental task. I consider it negligence both in designing the product and informing their customers about the hoops they need to jump to get the phone to perform a basic function. I cannot comment about the other features because I hate the phone so much I rarely use it. I have a sour taste in my mouth for Motorola and would never buy another one of their products.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your feedback with us, Charlene. We apologize for the frustration you’ve experienced while trying to transfer your photos and videos to your PC. We understand how important this functionality is, and it is concerning to hear that you’ve encountered such difficulty. We would like to investigate this matter further to see how we can improve the experience for you and others. Please email us at supportforums@motorola.com with any additional details or concerns you have. We'll be happy to help. -Mitch MotorolaMobility