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Customer Ratings & Reviews

Your price for this item is $168.82

Customer reviews

Rating 4.5 out of 5 stars with 809 reviews

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Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-809 of 809 reviews
  • Rated 2 out of 5 stars

    Annoying Charging Issues

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone would be awesome at this price if it would charge properly. The same issue described by others. It will not charge unless it is restarted or charged while powered down. I replaced my 2021 Moto Play with this device, it is faster, has more storage and a better camera than the 2021. It supports 15 Watt charging but the brick must be purchased separately, it comes with a cord only. I wish I could recommend this phone but with the charging issues, I can't.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for leaving review, 76Hornet76. We are so sorry that your experience did not match your expectations. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Write us an email at supportforums@motorola.com. We'll be there to help. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Good cell phone.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    129$ For the price, it is an excellent cell phone..

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your positive feedback on our Motorola cell phone, TiagoM. We're delighted to hear that you find it to be an excellent device, especially considering its price point. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Rated 3 out of 5 stars

    Perfect if camera quality is not a concern

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Average but good for someone not willing to spend too much on the latest smartphones. Other than the relatively poor camera quality, it does the job.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Jose, Thank you for sharing your honest feedback and for choosing Motorola. We’re glad to hear the phone meets your overall needs and offers good value. We're sorry to hear the camera quality didn’t meet your expectations. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Please write us an email at supportforums@motorola.com. We'll be glad to help. -Mitch MotorolaMobility

  • Rated 3 out of 5 stars

    It was a gift

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since it was a gift for someone, didnt get the chance to see the features.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi EleniW, Thank you for sharing your feedback. We hope the recipient is enjoying their new Motorola phone, and maybe you’ll get a chance to explore its features in the future. We appreciate you being part of the Motorola family. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Itcwas purchased as a Christmas gift. My mother loves it

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi AnnO! Thank you for sharing your positive feedback with us. We’re glad you were satisfied with your recent purchase. Please follow us on our official community page to stay updated on our latest devices at https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. - Nate MotorolaMobility

  • Rated 5 out of 5 stars

    Hello Moto

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Phone "Hello Moto" - Unlocked and vey affordable and NEW

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Limited carrier availability

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DO NOT BUY THIS PHONE IF YOUR CARRIER IS VERIZON. IT WILL NOT WORK WITH VERIZON!!! ONLY WORKS WITH T-MOBILE, MINT MOBILE, METRO PCS, SIMPLE MOBLE & TRACFONE! 

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Please dont get this phone it really bad the quality isnt good its to slow battery dies fast

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Katty, we apologize for the inconvenience you experienced with our phones. Rest assured, we are committed to resolving the concern. To address the battery problem, let's perform a battery calibration using the steps outlined in the following link: https://en-us.support.motorola.com/app/answers/detail/a_id/136836/~/battery-calibration. For any other concerns, please reach out to us via email at supportforums@motorola.com. -Ythan MotorolaMobility

  • Rated 1 out of 5 stars

    Moto g play 2024 don't buy it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't purchase this phone at Best buy but I did get it through my Xfinity mobile carrier because I needed a new phone I am so not happy with this phone none of my information is in it although I waited 30 minutes to transfer everything I hate it

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Xfinitysux, we're sorry to hear that you were upset on your recent purchase. This is not the experience we want you to have. We would like to verify if you have already reached out to your point of sale to be assisted further on this matter. If not, we highly encourage you to do so as they are in the best position to provide you with the appropriate assistance. Should you have any further questions or concerns, please don't hesitate to contact us at supportforums@motorola.com. -Nate MotorolaMobility