Customer Ratings & Reviews

Hi RandK, Thank you for your feedback! We’re glad to hear you’re happy with your phone and its value. It’s great to know you’d consider purchasing from us again! To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en -Carlos

Thank you for sharing this thoughtful review, JoeGonzalez6901. We’re delighted to hear your friend is enjoying the large screen, lightweight design, and great value of the phone. It’s wonderful to know it made such a positive gift. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch

Hi EvelynP, We’re so happy to hear that your son is enjoying his Motorola phone! It’s great to know it’s easy to use and reliable. Thank you for sharing your feedback and for choosing Motorola! You can join our official community page if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en -Carlos

Hi DorothyW, Thank you for your positive review! We’re glad to hear your mother is enjoying the phone and finds it easy to use. If you're interested, you may want to check our official Motorola community page for Moto owners here: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch

Thank you for your fantastic review, ErikaR. We're thrilled to hear that you're enjoying the speed, clarity, and camera quality of your phone. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch

Hi StephenD, We’re glad to hear the phone is meeting your needs with its simple design and good camera. It’s great to know you’re pleased with your purchase. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch

Thank you for sharing your experience, Melinda. We’re glad to hear you were satisfied with the customer service and that the phone performs as expected overall. We appreciate you pointing out the microphone concern. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Please share your details at [email protected], and we'll surely help you from there. -Mitch

Hi Shaester, Thank you for sharing! We're glad to hear the phone has been a great fit for your teenager—reliable, affordable, and complaint-free. You can join our official community page if you would like to know more about the exciting features of our devices:  https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en -Carlos

We really appreciate your feedback, BaileyC, sounds like the Moto G Play 2024 is a perfect match for your son. If you’d like to explore more ways to get the most out of the device, feel free to join our official community here: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en - Mike

Hi BrendaV, We’re happy to hear you’re enjoying your phone and that everything’s working perfectly for you. Thank you for your positive feedback and for choosing Motorola! If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch

Thank you for sharing your detailed feedback, TeckJ! It's great to hear that you find the Motorola phone to be a decent investment, particularly for someone looking for their child's first cell phone or a backup device. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch

Hi AlexW, Thank you for sharing your experience. We’re glad to hear your daughter is enjoying her birthday gift and that you’re happy with your purchase. It’s great to know you continue to trust Motorola and appreciate the Android experience as well. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch

Hi Livv, Thank you for the great feedback! We're glad to hear you're enjoying the clear picture and sound quality, and that the phone is delivering great value for you. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch

Hi DMB333, Thank you for your feedback! We’re thrilled to hear you’re enjoying the phone, especially the unlocked feature and the shake flashlight. You can join our official community page if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en -Carlos

Hi StanleyO, We’re glad to hear your phone is still performing like new! Thank you for recommending it and for choosing Motorola. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch

Hi BevBowen, We’re glad your brother is enjoying his new phone. Thanks for choosing Motorola and sharing your feedback! If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch

Hi BrunildaV, Thank you for sharing your experience! It’s wonderful to hear that Best Buy has been your go-to store for over 20 years and that you’ve had such positive experiences with their customer service. We appreciate your recommendation and loyalty. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch

Thank you for sharing your experience, JanS. We're so glad to hear the transition to your new phone was smooth and that Belinda was able to make the process easy and comfortable for you. We'll be sure to pass along your kind words. Great support makes all the difference! If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch

Hi ChristhianZ, Thank you for your feedback! We’re glad to hear your phone meets your needs. We’re sorry to hear about the occasional slow performance. Slow performance is sometimes caused by too many running apps in the background. Use your recent apps button to close apps you're not using. It is also a good practice to restart the device periodically (every 2-3 days) to clear out buffers and memory that may lead to intermittent problems. If the concern persists, kindly go to this link: https://motorola-global-portal.custhelp.com/app/mcp/landing_troubleshooter/g_id/5059 > Next > Display/Touchscreen > Phone is slow/unstable and try the recommended steps there. Should there be any further inquiries, please do not hesitate to email [email protected]. We'll be glad to help. -Mitch

Hi AlisonN, We’re glad to hear your phone has all the features you need and is easy to use! Thank you for sharing your experience and for choosing Motorola. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch