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Customer Ratings & Reviews

$205.11

Customer reviews

Rating 4.5 out of 5 stars with 957 reviews

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Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 957 reviews
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Very sleek and tech friendly

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ease of unlockingthe device with the side button or back tap great camera

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Jodi, Thank you so much for your feedback! We’re thrilled to hear that you’re enjoying the sleek design, ease of unlocking with the side button or back tap, and the camera. It’s great to know that the features are meeting your expectations. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Battery life

    Rated 3 out of 5 stars

    Poor Speaker Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, things work well. But for me, the most important feature is a loud and clear speaker phone. Frequently, people can't hear me, I sound far away. This happens if I am in the car or even in the house. I use a Poetic case, but there are holes for the two mics. My G Power 2022 was way better, and my DROID MAXX (circa 2014) still has the best speaker phone I have ever used. Come on MOT, your speaker phone should get better over time, not worse ! The Hot Spot keeps turning off even though I set to one hour. The screen does not get bright enough on sunny days. Battery life is excellent ! -V

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Vinz, thank you for your honest feedback. It’s great to hear that overall things are working well and that you’re enjoying the excellent battery life. I understand how important a loud, clear speakerphone is for your daily use, especially when your older devices delivered stronger performance in that area. I also see how it could be frustrating to have the hotspot turn off sooner than expected and the screen brightness fall short in bright sunlight. As we stand behind our products, we would like the opportunity to investigate your feedback further. Please write us an email to supportforums@motorola.com. We'll be there to help. -Kylee MotorolaMobility

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Amazing budget phone!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a great phone! Very snappy and responsive and has a very bright screen with a beautiful shiny blue finish. One of the best budget phones aesthetically and mechanically.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi DestinJ, Thank you for your wonderful review! We're delighted to hear you find the phone snappy, responsive, and visually appealing with its bright screen and shiny blue finish. It's great to know it's one of the best budget options both aesthetically and mechanically for you. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en -Carlos MotorolaMobility

  • Rated 4 out of 5 stars

    Critique of Motorola G Play

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is well worth the cost. The performance is decent, but obviously it is not as powerful as an expensive model. However, I have found this phone to be overall smooth in its responsiveness when using apps. Gaming might be a little laggy, but everything else is good.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good basic starter phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good performance for the price,has all the essentials for a standard smartphone with the motorola exclusive features baked in as well,such as the moto gestures.Only real disappointment with this phone is the lack of ESIM compatibility

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi DanielE, Thank you for your detailed feedback! We’re happy to hear that you’re enjoying the performance and the Motorola-exclusive features like Moto gestures. We appreciate you sharing your thoughts on eSIM compatibility. Your input is valuable and helps us as we continue to improve our devices. If you ever need help, give us a holler or reach out to our official Moto G Play community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone was superb. I really appreciate this seller for giving me the best.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your positive feedback, AbdulhakeemS. We’re glad to hear you’re enjoying the quality of your Motorola phone and that your experience with the seller was positive. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Sturdy Design & Great Basic Function

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sturdy phone. I never got a case for it and dropped it countless times, even on concrete and it only sustained minimal damage. Good phone for work. I use it for phone calls, texts and web browsing. Not much else. Good value.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi BestBuyCustomer, Thank you for sharing your experience! We're glad to hear your phone has held up well and continues to serve you reliably for work and everyday use. Durability and value are things we take pride in, and it's great to know your device delivers on both. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great phone for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for the price. Cant go wrong for a basic phone. Does everything I need.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi StevenG, We’re glad to hear your phone is meeting your needs, providing great features, and keeping you connected at a reasonable price. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Motorola

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great phone, very easy to navigate and scroll through apps. Greta camera too

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your positive feedback, JessicaL. We’re glad to hear you’re enjoying the phone’s ease of use and the camera performance. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    good bang for you buck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For $100 bucks its hard to beat. Nice because you don't need to set up or have an account like with Samsung or Apple. quick enough and has a good screen!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your review, Cole. We’re glad to hear you’re enjoying your Motorola phone’s performance and screen, and that it’s easy to use right out of the box. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    for the price it works so perfect and recommended it for a friend and also got one for his son

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi AfeezO, Thank you for your feedback. We’re glad to hear the phone is working well and that you’ve recommended it to a friend and their family. We appreciate you choosing Motorola. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good phone

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for my gf to use as a budget phone works fine and hasn't had any issues

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your feedback, Joel. We’re glad to hear the phone has been working well and has been a reliable choice as a budget-friendly option. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Battery life

    Rated 3 out of 5 stars

    Practical, Disposable, Mediocre

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone will get the basic accomplished just fine. Pros: Speakers, 90hz screen, moto features, low blot ware, light, long battery life, photos processed enhancements, flat design camera, expandable memory. Cons: Slow processor, weak camera system, average screen. I used this phone for internet hot-spot, calls, and messaging. Does those things just fine. The chipset is better than most at this price point but still lacking in snappy performance if you are looking for gaming performance I would recommending moving your budget up to $350 - $550. You can find some powerful phones used and brand new that will fill the gaps in performance. Just need a phone call, internet, youtube, and google maps? This phone can handle those task just fine!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your detailed feedback, ZabukaSan. We're glad to hear that the phone is meeting your needs for calls, internet, messaging, and other basic tasks. The strengths you’ve highlighted, such as the 90Hz screen, long battery life, and expandable memory, are indeed some of the features we take pride in. We appreciate your honest assessment of the phone’s performance and limitations. If you're interested, we'd like to hear your story and share it with Moto G Play users here: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Owner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery usage good, phone not gets hot streaming, many apps), high screen brightness,

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi AmareK, We’re glad to hear the phone performs well with good battery usage, stays cool during streaming and app use, and has a bright, clear screen. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    excellent sale

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent sale, the phone works great. I will recommend this phone to others.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Eris, Thank you for your feedback! We’re glad to hear the phone is working great and that you had a positive purchase experience. We appreciate your recommendation and support. You can join our official community page if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en -Carlos MotorolaMobility

  • Rated 5 out of 5 stars

    Great for price

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera quality is good and battery life is also good for the price. Bought for my daughter's first smart phone and it's perfect.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Kimm, Thank you for your kind feedback! We’re delighted to hear that you’re happy with the camera quality, battery life, and overall value of the phone. It’s especially wonderful to know it was a perfect first smartphone for your daughter. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Motorola unlocked

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very good phone with a powerfull camera. Phone can be used anywhere you go!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi GnonF, Thank you for your feedback! We’re glad to hear you’re enjoying the powerful camera and that your phone is keeping up with you wherever you go. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone.worth the money. Works great.pretty durable. Been dropped several times and still works like a dream. And that's with my 9-year-old grandson owning it. Would recommend buying a phone again

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi JohnV, Thank you for sharing your positive experience! We’re glad to hear your Motorola phone is durable, reliable, and still performing well even after some accidental drops. We appreciate your recommendation and hope it continues to serve you and your grandson perfectly. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch MotorolaMobility

  • Rated 4 out of 5 stars

    Excellent Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I could, I would have given it 4.5 stars. One thing that is a drawback, which would seem to be what caused another user to not be able to transfer pictures to his PC, is that the charging cord that comes with this device is only for charging. I had to look into it, but it turns out not all USB - C cords are designed for both charging and data transfer. Fortunately for me, the cord that came with my Moto G Pure, which this phone replaced, did allow for data transfer. And that phone also included the charger itself. It's unfortunate that the specs for this device on Best Buy do not warn potential buyers that the charging cord is only for charging. And you cannot tell just by looking at it. With a charger and a data-transfer type charging cord, this phone would be 5 stars for sure. Oh, and it's great to be able to add a micro-SD card to add up to 1,000 GB of memory. I'll probably never need it, but if I do, they are very inexpensive.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi PolkAudioMagniFiMax, Thank you for the detailed and insightful review! We're glad to hear you're enjoying the excellent value of your new phone and appreciate you sharing helpful information about the USB-C cable. You're right, not all USB-C cables support data transfer, and we understand how that can be confusing. We’ll be sure to share your feedback with our team. If you ever need help, give us a holler or reach out to our official Moto G Play community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is for my grandson. He loves it. It works well.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your experience, BobbyP. We’re glad to hear your grandson is enjoying the phone and that it’s working well for him. If you're interested, you may want to check our official Motorola community page for Moto owners here: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch MotorolaMobility