Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$158.60

Customer reviews

Rating 4.5 out of 5 stars with 913 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 913 reviews
  • Rated 5 out of 5 stars

    Fast delivery

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone has been awesome very quick set up just slipped in my sim card and followed prompts the delivery by Best Buy was amazing, delivered the following morning of my order date. Very Good product very good delivery

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your wonderful feedback! We're glad to hear that your phone setup was quick and easy, and that you had a great delivery experience with Best Buy. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en -Carlos MotorolaMobility

  • Rated 5 out of 5 stars

    Excellent buy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good phone for the price. Display is good and phone does not lag for basic apps

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Raul, We're so glad you're enjoying your Motorola phone. It's great to know that the display is meeting your expectations and that the performance is smooth for everyday apps. If you're interested, we'd like to hear your story and share it with Moto G Play users here: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Great phone

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Was a replacement for our daughter and works well for her !

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi JimC, That’s wonderful to hear! We’re glad the phone is working well for your daughter and that you’re happy with the replacement. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en -Carlos MotorolaMobility

  • Rated 5 out of 5 stars

    Motorola phone.

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my daughter for her birthday. Motorola is great and have been around for awhile. Uses android which is a huge plus.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi AlexW, Thank you for sharing your experience. We’re glad to hear your daughter is enjoying her birthday gift and that you’re happy with your purchase. It’s great to know you continue to trust Motorola and appreciate the Android experience as well. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    My friend loves this phone

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone for a friend. She came from a feature phone. She loves it and does everything she wants to do. She installed a 128GB for photos and videos of her grandkids. She just loves it. For it's low costs, Moto phones are great for people starting out with a smartphone.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      That's wonderful to hear! We're glad your friend is enjoying her new phone and finding it perfect for capturing special moments with her grandkids. Motorola phones are indeed a great choice for those transitioning to a smartphone. To be up to date with our devices, please follow our official community page:  https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en -Carlos MotorolaMobility

  • Rated 4 out of 5 stars

    Doing Its Job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From purchasing online to picking up, the service at Best Buy was awesome. The phone is doing the job its designed for.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi ItIsPink, Thank you for your kind words! We’re delighted to hear you had a great experience with our online purchase and pickup service. It’s great to know the phone is meeting your needs. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en -Carlos MotorolaMobility

  • Rated 5 out of 5 stars

    A great phone for a great price.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great phone if the thought of spending $1.5K on a phone makes you sick.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi QDaddy, We’re thrilled to hear that you’re enjoying your Motorola phone! It’s great to know it offers excellent value without the high price. Thank you for sharing your feedback and for choosing Motorola! You can join our official community page if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en -Carlos MotorolaMobility

  • Rated 4 out of 5 stars

    Works about as well as you'd expect

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The customer service was excellent and the phone works the way you would expect a Motorola to function. I will say that the mic doesn't pic up that well, which is a downside that I didn't anticipate for a phone.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your experience, Melinda. We’re glad to hear you were satisfied with the customer service and that the phone performs as expected overall. We appreciate you pointing out the microphone concern. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Please share your details at supportforums@motorola.com, and we'll surely help you from there. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Love my phone

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love it have not given me any problems and would recommend this item to anyone I am completely satisfied with my purchase

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi SandraH, We’re thrilled to know your phone is working well and that you’re pleased with its look and performance. Thank you for recommending Motorola to others. If you're interested, we'd like to hear your story and share it with Moto G Play users here: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch MotorolaMobility

  • Rated 4 out of 5 stars

    Hello MOTO

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is great for the price. Cheap and the best part about it is how it comes unlocked. Also the shake flashlight feature is the best invention ever. Hello MOTO

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi DMB333, Thank you for your feedback! We’re thrilled to hear you’re enjoying the phone, especially the unlocked feature and the shake flashlight. You can join our official community page if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en -Carlos MotorolaMobility

  • Rated 5 out of 5 stars

    Power Product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase and enjoy this durable product with excellent features.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Dave, We’re so glad to hear you’re enjoying your durable Motorola device with its excellent features. Your satisfaction means a lot to us! You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch MotorolaMobility

  • Rated 4 out of 5 stars

    It Does the Job

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good low priced phone. I would not hesitate to buy another

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi RandK, Thank you for your feedback! We’re glad to hear you’re happy with your phone and its value. It’s great to know you’d consider purchasing from us again! To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en -Carlos MotorolaMobility

  • Rated 5 out of 5 stars

    Pretty phone

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone for my mother very easy for her to use.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi DorothyW, Thank you for your positive review! We’re glad to hear your mother is enjoying the phone and finds it easy to use. If you're interested, you may want to check our official Motorola community page for Moto owners here: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Cell phones

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Good to use it for your self or to give it a gift. Great price. I recommend it to everyone.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi AshokK, Thank you so much for the positive review! We're glad to hear the Moto G Play (2024) is working great for you and that you see it as a solid choice — whether for personal use or as a gift. We appreciate your recommendation and are happy to offer a device that delivers great value at an affordable price. You can join our official community page if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en -Carlos MotorolaMobility

  • Rated 5 out of 5 stars

    Moto G Play 2024 64GB Unlocked

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my son, and it's easy to use and has been very reliable.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi EvelynP, We’re so happy to hear that your son is enjoying his Motorola phone! It’s great to know it’s easy to use and reliable. Thank you for sharing your feedback and for choosing Motorola! You can join our official community page if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en -Carlos MotorolaMobility

  • Rated 4 out of 5 stars

    decent phone.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    decent phone for the price. However, its speed is not as smooth as of iphone or higher rank Android phone. Apps sometimes got shut down. It is good to have it as a backup phone. Battery life is excellent!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thanks for sharing your thoughts! We're glad you find it a great value with excellent battery life. We appreciate your note on performance and app behavior—it’s helpful for us to hear. Perfect choice as a reliable backup phone! To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en -Carlos MotorolaMobility

  • Rated 4 out of 5 stars

    Replacement Phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up. Nano SD card with Micro SD slot for extra space. Transferred phone number with service provider.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We’re glad to hear that setup was easy and that you were able to expand your storage and transfer your phone number smoothly. We appreciate your feedback and hope you continue enjoying your device! You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Fast and reliable

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had no issues with the Motorola Moto G Play 2024. It operates smoothly. I easily make calls and watch videos, plus its a great value for the money. The three main reasons I purchased this phone.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Techrat, We’re delighted to hear that your Moto G Play 2024 is delivering the smooth performance and value you were looking for. It’s wonderful to know it’s meeting your needs for calls, videos, and more. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    One and only store for over 20 years

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Best Buy have in my store for over 20 years. I purchased the TV all my appliances telephone cell phone laptop very good customer service people are so polite and love to shop here I would recommend the store

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi BrunildaV, Thank you for sharing your experience! It’s wonderful to hear that Best Buy has been your go-to store for over 20 years and that you’ve had such positive experiences with their customer service. We appreciate your recommendation and loyalty. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    A gift that keeps on giving…

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the phone as a gift to elderly friend. She loves how big the screen is and how lightweight it feels. The price was also incredible!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing this thoughtful review, JoeGonzalez6901. We’re delighted to hear your friend is enjoying the large screen, lightweight design, and great value of the phone. It’s wonderful to know it made such a positive gift. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch MotorolaMobility