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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 809 reviews

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Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

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91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 809 reviews
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone. Added bonus with FM Radio and clear voice call

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi IfereimiT, Thank you for your great feedback! We're happy to hear you’re enjoying the FM Radio feature and clear voice calls. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en -Carlos MotorolaMobility

  • Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is nice phone for q good price ..mg father likes it

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your positive review, SaharR. We're happy to hear that your father is enjoying his new phone and that it offers great value for the price. If in case you need help, kindly visit our official Moto G Play community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Work as advertised

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have bought several of these as gifts for my grandchildren. They work as advertised.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi BestBuyUser, We’re happy to know the phones are working just as expected and that they’ve made great gifts for your grandchildren. Thank you for your trust in Motorola and for sharing your experience! If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch MotorolaMobility

  • Rated 4 out of 5 stars

    Wrong pin

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is for my mom who only does text and facebook. The only problem was the pin code was not even set up yet but its asking for it and its saying wrong pin, I have to youtube it on how to reset it.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your feedback! We're glad you chose this phone for your mom, it’s a great pick for everyday use like texting and Facebook. We’re sorry to hear about the PIN code issue. That can definitely be confusing, especially right out of the box. As we stand behind our products, we would like to investigate your feedback further. Please share your details at [email protected] and kindly refer to this link as a reference. We'll be there to assist. -Carlos MotorolaMobility

  • Rated 5 out of 5 stars

    Great for a teenager.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Holds up well to an absent-minded teenager.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Angelacol, We're so glad to hear the phone is holding up well, even with a teenager. Motorola phones are built for durability, and it's great to know it's standing the test of time. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch MotorolaMobility

  • Rated 4 out of 5 stars

    cost effective

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good cost effective cell phone i use it for my crew durable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for the price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is really sleek and has had better display quality

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice phone for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This motorola phone is good for basic use. I wanted an additional phone for my other sim and it is serving purpose.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Ashish, Thank you for your feedback! We're glad to hear your Motorola phone is meeting your needs as a reliable secondary device. To be up to date with our devices, please follow our official community page:  https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en -Carlos MotorolaMobility

  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product and I really like it and enjoy it.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you so much for your kind words, Ture. We're thrilled to hear that you're loving and enjoying your product. Your satisfaction means a lot to us! If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Its good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it this one is good condition and best price

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Patel, Thank you for your feedback! We're glad to hear that you're happy with your purchase and found it in good condition at the best price. You can join our official community page if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en -Carlos MotorolaMobility

  • Rated 5 out of 5 stars

    Mister

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is great. I like the color and it works great. I will let my friends know. Hopefully they will get one too.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      That's fantastic, DavidL! We're glad you're enjoying the color and the performance of your Motorola phone. Thank you for spreading the word to your friends; we hope they have a great experience too. If you or your friends have any questions or need assistance in the future, you can join the Moto G Play 2024 community here: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. Iza MotorolaMobility

  • Rated 5 out of 5 stars

    Great vaule

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone for my daughter to learn in and it’s also a great value!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Consumer Review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This model is fully adequate for my cellular needs. It contains more than enough applications to fit my required usage.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your feedback!, AnneN. We're glad to hear that this model meets your cellular needs and provides the apps you require. If you're interested, you may want to check our official Motorola community page for Moto owners here: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Good device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Device seems to be great so far. Never used this brand device before so was hesitant but it seems to be a good purchase thus far

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your experience, Ibeez. We’re glad to hear your new Motorola phone is working well for you so far. It’s great to have you join the Motorola family, and we’re here to support you every step of the way. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    great cell phones!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i have a phone plan,but i needed a new phone. it was so easy to buy a phone that used an eSim card through Best Buy! I use Mint and it was super easy!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thanks so much for sharing your experience! We're glad to hear that setting up your new phone with an eSIM through Best Buy was quick and easy and that it worked seamlessly with your Mint Mobile plan. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en -Carlos MotorolaMobility

  • Rated 4 out of 5 stars

    Easy to Operate

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only cellphone I can tolerate operating. Sleek and needs a case.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi BestBuyCustomer, We’re happy to hear that you find your phone easy to use and enjoy its sleek design. Thanks for your feedback. Adding a case is a great idea to keep it protected. We appreciate you choosing Motorola! If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Good buy!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm really loving my little android phone! I had a Moto g pure before and like this moto g play even more!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi JanetG, Thank you for sharing your experience! We're thrilled to hear you're loving your new Moto G Play and that it's been an upgrade from your Moto G Pure. It's always great to know our devices are helping our customers stay connected and happy. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone with great price. Good camera quality,

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your great feedback, MohammadH. We’re so glad to hear you're enjoying the phone, especially the camera quality, and that it offers great value for the price. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch MotorolaMobility

  • Rated 4 out of 5 stars

    Motorola

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good looking smart phone. I liked it and seems durable.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your feedback on the Moto G Play (2024)! We’re delighted to hear that you’re enjoying the design and that the durability meets your expectations. Our goal is to create devices that are both stylish and sturdy, so it’s great to know we’ve hit the mark. If you need any assistance or have questions, please don’t hesitate to reach out at: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Aria MotorolaMobility

  • Rated 5 out of 5 stars

    Excellent unlocked Phone under $200

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can shake the phone to turn on a flash light. It is a light Andro I d experience.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Ajthedj747, Thank you for sharing your experience! We’re glad you’re enjoying the convenience features on your Moto G Play 2024. You can join our official community page if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en -Carlos MotorolaMobility

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