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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 814 reviews

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  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

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91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 814 reviews
  • Rated 5 out of 5 stars

    Moto g

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone works perfectly I love it it is a good phone

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you so much for your wonderful feedback, RavenM. We’re thrilled to hear that you love your Motorola phone and that it’s working perfectly for you. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Great Quality Budget Phone!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice!! My purchase was easy and fast! Transferred my old phone with no issues!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi DwayneC, We’re happy to hear your purchase experience was smooth and that transferring your old phone went without any issues. It’s great to know everything is working well. You can join our official community page if you would like to know more about the exciting features of our devices:  https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en -Carlos MotorolaMobility

  • Rated 5 out of 5 stars

    good phone for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really good quality and very good price i do recommend this item 100%

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi CARLOSV, Thanks so much for the great feedback! We’re thrilled to hear you're happy with the quality and value of your device, and that you'd recommend it 100%! That means a lot. You can join our official community page if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en -Carlos MotorolaMobility

  • Rated 5 out of 5 stars

    My best buy experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The whole experience was so easy an employees are super friendly I recommend your store to all my friends. I will definitely shop there again.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi KathleenB, Thank you for the kind words! We’re so happy to hear you had a great experience with us and that our team made your shopping easy and enjoyable. We truly appreciate your recommendation and can’t wait to welcome you back for your next visit! If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    New phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great it was with in my budget and does everything I need a phone to do.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your positive feedback, Darlene. We're thrilled to hear that your Motorola phone fits within your budget and meets all your needs. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch MotorolaMobility

  • Rated 3 out of 5 stars

    Phone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use.. but the quality could be better and improved would be good

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi TharushanaP, Thank you for sharing your feedback, and we’re sorry to hear you feel this way. We’d like to understand more about your experience. Please share the details of the quality concern with our team at [email protected] so we can look into it and assist you further. -Mitch MotorolaMobility

  • Rated 4 out of 5 stars

    Moto G

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone Size is perfect for me and it has really nice and easy to navigate.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi PatrickM, We're happy to hear the phone size is just right for you and that you find it easy to navigate. We hope you continue to enjoy your Motorola experience. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Life changing buy, thank you Best Buys!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brilliant I'm so glad I made this purchase... life changing.. And the staff at Best Buys are absolutely the best!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for the wonderful feedback! We're absolutely delighted to hear that your purchase has been a life-changing experience, that’s exactly the kind of impact we hope our products can have. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en -Carlos MotorolaMobility

  • Rated 5 out of 5 stars

    Great cust serv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service please pick me to receive 400 since you charge for restocking fee when refunding

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi AndreatomasaF, We're happy to hear you had a great experience with our customer service team. Regarding the restocking fee, since your purchase and return were handled through Walmart, we recommend reaching out to their customer support directly for any concerns related to refund policies or restocking charges. If you ever need help, give us a holler or reach out to our official Moto G Play community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Nice phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a good experience for my brother. I gave him the gift and review reviews are very good. I asked him how is it? He said it is very good.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your experience, Everest. We’re so happy to hear that your brother is enjoying his new phone, and it’s great to know that he’s pleased with it. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch MotorolaMobility

  • Rated 4 out of 5 stars

    Good Phone, Good Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is a lower tier Motorola phone that works just okay. I bought it for my mom, so an okay phone works just fine

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your feedback! We're glad to hear that the phone meets your needs for your mom, even if it's more on the basic side. Sometimes a simpler phone with solid functionality is exactly what’s needed, and we’re happy that it works just fine for her. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en -Carlos MotorolaMobility

  • Rated 5 out of 5 stars

    Mrs

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cant beat for the price! Purchase warranty or case. Purchased for beginner phone

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your positive feedback, CarolynC. We're glad you found great value in your purchase, a perfect choice for a beginner's phone. If you're interested, you may want to check our official Motorola community page for Moto owners here: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Buena y barata

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Es un teléfono barato que sirve de maravilla. Es una marca confiable que produce teléfonos rápidos y económicos.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for the great feedback, OlgaM. We're so glad to hear you're enjoying the performance and value of your phone. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch

      We use Google Translate. We apologize for any grammar and spelling errors.

      Gracias por tus excelentes comentarios, OlgaM. Nos alegra mucho saber que disfrutas del rendimiento y la calidad de tu teléfono. Puedes unirte a nuestra comunidad en línea si quieres saber más sobre las emocionantes funciones de nuestros dispositivos: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Good affordable phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, I think it is a good product. I brought on Amazon a phone for twice the price and it was a very bad phone. It broke really fast.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi SocorroM, Thank you for sharing your experience! We're so glad to hear you're enjoying your \phone and finding it to be a great value. It’s unfortunate about your previous purchase, but we’re happy you’ve found a reliable phone with us. If you ever need help, give us a holler or reach out to our official Moto G Play community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Great Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone. No problems with connecting, speed is good, no lagging. Also can connect to any cellular service, this is a plus for me.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for the great feedback! We’re glad to hear your phone is performing smoothly and giving you the flexibility to connect with any carrier, that’s definitely a big plus. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en -Carlos MotorolaMobility

  • Rated 3 out of 5 stars

    Motorola phone does not rate up to my prior model!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Constant changes,action that I do not want or ask for. Gemini doesnt work for alarms. Alarms do not work, Screen color times out without request,

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Nancy, We’re sorry to hear about the difficulties you’re experiencing with your Motorola device. We understand how frustrating it can be when features don’t work as expected. We’d like to investigate your feedback further and help resolve the concerns with alarms, screen timeout, and other settings. Please reach out to our support team with your device details at [email protected] so we can assist you directly. Thank you for sharing your experience and giving us the opportunity to help. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Great for use in Mexico

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what’s needed if you need a usable simple phone for Mexico

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your positive feedback, Nebrito. We’re glad to hear the phone meets your needs for a simple, usable device, especially for use in Mexico. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    pk rat

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the young ,man that help me was real nice and polite.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi KathyH, Thank you for sharing your experience! We're glad to hear that the young man who assisted you was kind and polite. Providing excellent support is very important to us. If you're interested, you may want to check our official Motorola community page for Moto owners here: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Excellent products and good deals

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent products with brand new touch customer service is first time good but my last visit is not so good the employee I feel is little rude and not like job or other problem

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi AnilC, We appreciate your kind words about our products and deals. We're sorry to hear that your last experience with customer service wasn’t as expected. Providing great service is important to us, and we value your feedback. If you ever need help, give us a holler or reach out to our official Moto G Play community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Smart phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service was on point and even helped with putting on the screen protector

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi! Thanks so much for the kind words. We’re glad our team could help, even with the screen protector! We appreciate your feedback and are here anytime you need assistance. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en -Carlos MotorolaMobility

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