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Customer reviews

Rating 4.5 out of 5 stars with 813 reviews

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Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

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91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 813 reviews
  • Rated 4 out of 5 stars

    My phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good It didn't port over my Yahoo email Still trying to do it myself

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and product. Giggly recommended especially if you don’t want to be scammed from other shopping places.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you so much for your kind words, MacbookPro16inch. We're thrilled to hear you had an excellent experience with both our service and products. Your trust means the world to us, and we're proud to provide a shopping experience you can rely on. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Great value phone

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my mom works well with our sim would buy again

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your positive feedback, ToreneD. We're thrilled to hear that the phone is working well for your mom and meets your expectations. It's great to know that our device offers the value and performance you're looking for. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Bought it a couple of times

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for a family member and they were happy with the phone.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi ShelleyP, It’s always great when a phone is good enough to buy more than once. We're so glad your family member is happy with their phone. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Floor manager

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the phone and the help I received setting it up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got good service and got a good deal on the phone

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi AidenU, We're glad you got a great deal and are enjoying the service. Thank you for choosing us. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my daughter and she likes. It works perfectly fine

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Strange Limitation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints except for the fact that it is not compatible with Spectrum mobile.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Cheap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The way text messages are processed is weird and makes it difficult to receive messages especially if the sender has an iphone.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi JoeW, thank you for your feedback. We're sorry to hear you're experiencing issues with text messaging, especially when receiving messages from iPhone users. As we stand behind our products, we would like to investigate your feedback further. Please share your details at [email protected] and kindly refer to this link as a reference. We'll be there to assist. -Carlos MotorolaMobility

  • Rated 5 out of 5 stars

    Moe

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for somebody It was a gift for somebody, but they like it.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      That’s awesome, Moemoe. Nothing better than a gift that’s truly appreciated. We’re so glad they like it. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. Thank you so much for choosing Motorola! - Mitch MotorolaMobility

  • Rated 4 out of 5 stars

    For Android fans...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good for talking. texting, and using the internet. Your basic android phone. nothing fancy here.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your feedback, ChrisV. We appreciate you letting us know that things are working well for talking, texting, and using the internet. You can join our online community if you would like to know more about the exciting features of our devices here: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Elle MotorolaMobility

  • Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is great quality, and would totally recommend if someone is looking for something low price.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your positive feedback! We're thrilled to hear you're happy with the Moto G Play 2024. It’s great to know you found it to be a high-quality, budget-friendly option. We appreciate your recommendation and hope it continues to meet your needs. If you ever need any help or tips, feel free to reach out at: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Aria MotorolaMobility

  • Rated 5 out of 5 stars

    Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service I got from the store I really recommend

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your kind words, YacoubMeilik. We're thrilled to hear that you had a great experience at our store. Your recommendation means a lot to us. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Good phone

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone for an emergency. Works awesome for calls and texts.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi SaraS, We're glad to hear your phone is working great for calls and texts! Thanks for sharing your feedback and for choosing us. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Motorola is great value for quality product. We keep buying this brand over the years.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Masafi, Thank you for your continued trust in Motorola! We’re so glad to hear that you’ve been satisfied with the quality and value of our products over the years. Your loyalty means a lot to us! If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch MotorolaMobility

  • Rated 3 out of 5 stars

    Wireless Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not what i expected. Needed SIM card. Not as good as i thought it would be. Cheap look.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Real, We're sorry to hear that the device hasn’t met your expectations. As we stand behind our products, we would like the opportunity to investigate your feedback further. Write us an email to [email protected]. We'll be there to help. -Kylee MotorolaMobility

  • Rated 5 out of 5 stars

    Travel Phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice phone for traveling all over the world as it is unlocked

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Michael, We're so glad to hear your phone is working well for your travels! The unlocked feature is definitely a great advantage for staying connected worldwide. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Iiphone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good product, i am very satisfied with my purchase. many thanks.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your kind words, MinhL. We're so glad to hear you're satisfied with your purchase and enjoying your phone. Your satisfaction means the world to us! To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch MotorolaMobility

  • Rated 1 out of 5 stars

    moto hello , no

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so I have bought cheap phones before but the optics and user interface sound and fonts on this phone were not great. I bought it as a backup phone for my mom. the hello Moto always annoys me I went to return it and I forgot the cable and then I just couldn't get it back in time. so no I am not happy that I am stuck with it. but whatever. it will probably be just fine for a very young person for a first phone but not a middle aged or senior citizen.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi ZoeT, We’re sorry to hear that your experience with the phone hasn’t met your expectations. We appreciate your detailed feedback about the user interface, sound, and display—it helps us improve future devices. While it may not have suited your needs, we hope it can still serve well as a simple device for someone just starting out with a smartphone. Should there be any further inquiries, please do not hesitate to email [email protected]. We'll be glad to help. -Mitch MotorolaMobility

  • Rated 3 out of 5 stars

    Moto g play 2024

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work a little slower than I'd like but overall they r good phones

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi JosephS, We’re sorry to hear the performance isn’t quite what you expected, but we’re glad overall you’re finding the Moto G Play 2024 to be a good phone. Slow performance is sometimes caused by too many running apps in the background. Use your recent apps button to close apps you're not using. It is also a good practice to restart the device periodically (every 2-3 days) to clear out buffers and memory that may lead to intermittent problems. If the concern persists, kindly go to this link: https://motorola-global-portal.custhelp.com/app/mcp/landing_troubleshooter/g_id/5059 > Next > Display/Touchscreen > Phone is slow/unstable and try the recommended steps there. Should there be any further inquiries, please do not hesitate to email [email protected]. We'll be glad to help. -Mitch MotorolaMobility

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