Customer Ratings & Reviews

Hi ZoeT, We’re sorry to hear that your experience with the phone hasn’t met your expectations. We appreciate your detailed feedback about the user interface, sound, and display—it helps us improve future devices. While it may not have suited your needs, we hope it can still serve well as a simple device for someone just starting out with a smartphone. Should there be any further inquiries, please do not hesitate to email [email protected]. We'll be glad to help. -Mitch

Hi JosephS, We’re sorry to hear the performance isn’t quite what you expected, but we’re glad overall you’re finding the Moto G Play 2024 to be a good phone. Slow performance is sometimes caused by too many running apps in the background. Use your recent apps button to close apps you're not using. It is also a good practice to restart the device periodically (every 2-3 days) to clear out buffers and memory that may lead to intermittent problems. If the concern persists, kindly go to this link: https://motorola-global-portal.custhelp.com/app/mcp/landing_troubleshooter/g_id/5059 > Next > Display/Touchscreen > Phone is slow/unstable and try the recommended steps there. Should there be any further inquiries, please do not hesitate to email [email protected]. We'll be glad to help. -Mitch

Hi JeannieB, We’re glad to hear that you found the price to be a great value, especially for someone who is tough on their phones. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch

Thank you for your kind words, JonH. We're so happy to hear that you're satisfied with both the customer service and your phone. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch

Hi AnthonyM, Thank you for the great feedback! We’re glad to hear you’re enjoying your phone and that the camera and budget-friendly value are meeting your expectations. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch

Hi RazaM, We're thrilled to hear that you're happy with the product and that it meets your expectations. Your satisfaction is important to us, and we're glad to have delivered a great experience. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch

Hi AngelaW, Thank you for your feedback! We’re so glad to hear that the phone was a great choice and that the recipient really appreciated it. We’re happy to know that it provided great value for the price. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch

Thank you for the recommendation, Marie. We’re glad to hear you had a great experience with Best Buy. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en
https://forums.lenovo.com/t5/motorola-razr-40-ultra-motorola-razr-2023/bd-p/razr_40_ultra_razr_plus_2023_en. -Mitch

Hi Kenneth, We're delighted to hear that you're happy with your phone's specs and that it's a great fit for your daughter! If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch

Thank you for sharing your feedback, YochevedG. We’re happy to hear that your phone is meeting your needs and providing great value for its price. It’s wonderful to know it’s working perfectly for your apps. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch

Hi BestAunt, We’re so glad to hear that you’re happy with the quality, features, and color of your phone. It’s great to know you feel you’re getting excellent value for your money. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch

Thank you so much for sharing your feedback, JuniorG. We're thrilled to hear that your family member loves their new phone. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch

Thank you for your fantastic feedback, JasonF. We’re thrilled to hear that you’re impressed with both the product and the price point. It’s always our goal to offer great value without compromising on quality. If you're interested, we'd like to hear your story and share it with Moto G Play users here: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch

Thank you for sharing your positive feedback, MariaQ. We're delighted to hear that your phone is performing well and meeting your expectations. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch

Hi LouieV, I’m very sorry to hear about the problems with the phone, especially since it stopped working so soon. That’s definitely not the experience we want for you or your son. As we stand behind our products, we would like to investigate your feedback further. Please share your details at [email protected] and kindly refer to this link as a reference. We'll be there to assist. -Carlos

Thank you for your positive feedback, Juan. We're so glad to hear the transaction went smoothly and everything is working well. We appreciate your recommendation! If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch

Thank you so much for your kind words and amazing feedback, Siva. We're thrilled to hear that you found such a great deal. If you're interested, we'd like to hear your story and share it with Moto G Play users here: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch

Thank you for sharing your experience, ChasidyC. We're so happy to hear that you're loving your new Motorola phone and that the online ordering and pickup process went smoothly. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch

Thank you for your positive feedback, KevinC. We're glad to hear you find the phone reliable and a great value for the price. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch

Wow, great to know that your Moto G Play 2024 works quick; you will surely love this device more. Thank you for sharing your feedback; we appreciate it. To learn more about the phone, you may visit our official community page for Moto G Play 2024 by clicking on this link:https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. - Aria