Customer Ratings & Reviews

Hi ENSS, We apologize that your phone feels slow and isn’t suitable for long-term use. Allow us to help. Slow is sometimes caused by too many running apps in the background, use your recent apps button to close apps you're not using. It is also a good practice to restart the device periodically (every 2-3 days) to clear out buffers and memory that may lead to intermittent problems. If the concern persists, kindly go to this link: https://motorola-global-portal.custhelp.com/app/mcp/landing_troubleshooter/g_id/5059>; Next > Display/Touchscreen > Phone is slow/unstable and try the recommended steps there. Should there be any further inquiries, please do not hesitate to email [email protected]. We'll be glad to help. -Mitch

Thank you so much for your positive feedback, Richard. We're thrilled to hear that you're enjoying your Motorola product and that it's working well for you. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch

We are so thankful for giving us a positive rating, JoelA. If you need any assistance, please do not hesitate to reach out and we'll be happy to assist you. Thank you so much for choosing Motorola. -Elle

Hi KayM, Thank you for sharing your feedback! We're glad to hear the device is meeting your needs and proving to be a good fit for your current situation. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en -Carlos

Wow, it's fantastic to hear that you consider our Moto G Play 2024 to be an excellent smartphone, and thanks for loving its whole technology. You may want to visit our official Motorola community page for Moto owners here:https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. - Aria

Thank you for sharing your experience, we're really sorry to hear that things haven't gone smoothly. It sounds frustrating to deal with constant notifications and interruptions, and we understand how that can make the phone hard to use. As we stand behind our products, we would like to investigate your feedback further. Please share your details at [email protected] and kindly refer to this link as a reference. We'll be there to assist. -Carlos

Hi JanineC, We’re thrilled that the active emojis are bringing so much joy to your son. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch

Greetings, MarthaR. We're glad to hear that your Moto G Play 2024 is essential for you. In another part, we apologize for failing to satisfy your expectations with its performance. We are looking into your concerns and would like to make things right. Please contact us at [email protected] so that we may assist you. - Aria

Hi Mollik, I’m sorry to hear the phone is running slowly — I know how frustrating that can be. Even without downloading new apps. As we stand behind our products, we would like to investigate your feedback further. Please share your details at [email protected] and kindly refer to this link as a reference. We'll be there to assist. -Carlos

Hi NaomiB, We’re sorry to hear you’re experiencing slowness and difficulty connecting to your Google account. Slow performance can sometimes be caused by too many apps running in the background, so we recommend using your recent apps button to close apps you’re not using. It’s also a good practice to restart your device every 2–3 days to clear memory and buffers. If the concern persists, kindly go to this link: https://motorola-global-portal.custhelp.com/app/mcp/landing_troubleshooter/g_id/5059>; Next > Display/Touchscreen > Phone is slow/unstable and try the recommended steps there. For further assistance, kindly send us details at [email protected], and we will be happy to help. -Mitch

Hi JohnT, We’re sorry to hear about your experience with Best Buy and AT&T. We understand how frustrating it can be when a phone cannot be activated, and a restocking fee is applied. While we don’t control retailer policies, we appreciate your feedback and hope your next experience with a Motorola device is smoother. -Mitch

Hi atleast4char, Thank you for sharing your thoughts. We understand that while the phone may not be the fastest on the market, its affordability and solid performance make it a good choice, especially if you prefer a simpler experience without many apps. If you like, you can be a part of our official Moto G Play 2024 community page here: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Iza

Hi MyleneS, We're thrilled to hear that you're impressed with our phone. We designed it with convenience and versatility in mind, so it's great to know it's living up to those expectations. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch

Thank you for your feedback, Curt. We're glad to hear you're enjoying the basic functionality and affordability of our phones. If you ever need help, give us a holler or reach out to our official Moto G Play community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch

Hi AidanS, We're glad to hear you're satisfied with the value and performance of your Motorola phone. It's great to know that it’s been working smoothly for you. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch

Thank you for your feedback! We're glad to hear that the phone is working well for your international needs. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch

Hi FabreonaG, Thank you so much for your fantastic feedback and your enthusiasm for our products! We're thrilled to hear that you love them. Your support means a lot to us, and we're grateful for your five-star rating! If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch

Hi LindaS, We're glad to hear the extra storage is working out for you! If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch

Hi Bobbi, We’re sorry to hear about your experience with your phone. It’s never our intention for any customer to feel frustrated or dissatisfied, and we appreciate you taking the time to share your honest feedback. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Kindly send us an email at [email protected], and we'll assist you from there. -Mitch

Thank you for your feedback, MiriamestherL. We're glad to hear you're happy with both the value and quality of the phone. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch