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Customer Ratings & Reviews

Your price for this item is $149.74
The comparable value price is $149.99

Customer reviews

Rating 4.5 out of 5 stars with 877 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-877 of 877 reviews
  • Rated 4 out of 5 stars

    Joseph C.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As an older guy, I just use a basic phone. The Motorolla Moto G-Play is a well functioning item for my needs, and is ' so far ' serving me well.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi JosephC, Thank you for sharing your experience! We’re glad to hear the Moto G Play is meeting your needs and serving you well. If you ever need help, give us a holler or reach out to our official Moto G Play community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch MotorolaMobility

  • Rated 4 out of 5 stars

    What an awesome Phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought mine today. Bought as a phone to carry when hiking vs my primary.Was not expecting much, but out performs every phone I ever owned. Speakers are outstanding pictures are breathtaking.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi HowardV, Thank you for the amazing feedback! We’re so glad to hear your new Motorola phone exceeded expectations, especially for your hiking adventures. It’s great to know the speakers and camera are delivering such a fantastic experience! Welcome to the Moto family, and happy trails! If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    MOTO g play 2024

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a Moto 2021. It was very heavy. It hurt my hand to grip it. I bought this new model because it had twice as much memory. I loved that it was so much lighter. The displays are bigger. Easy to use. I really can't review battery life because I've only used it for a couple of days. Haven't used the camera yet.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your feedback, TiannaG. We’re glad to hear that the lighter design, increased memory, and bigger displays are making your experience more enjoyable. We hope you continue to love your new phone as you explore its features. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Satisfied customer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is awesome and the customer service at the dadeland store was superb...

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi JuanM, We’re thrilled to hear you’re enjoying your phone and had a superb experience at the Dadeland store! Thank you for choosing Motorola and sharing your feedback. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone works great would recommend to everybody

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Moto g

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Motorola Moto is working great for me enjoying all the new features thank you so much.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      That’s fantastic to hear, MichaelL. We’re so glad you’re enjoying your phone and all its features. Thank you for being a part of the Motorola family. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Beautiful moto g play 2024

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful sapphire blue. With a very bright screen. 2 speakers Dolby Atmos sound.incredible signal strengths cause Motorola made radios and satelites

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi User370301, We're glad you're enjoying the stunning sapphire blue color and vibrant screen of your phone. The Dolby Atmos sound and strong signal strength are indeed key features that enhance your overall experience. If you ever need help, give us a holler or reach out to our official Moto G Play community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch MotorolaMobility

  • Rated 2 out of 5 stars

    Annoying Charging Issues

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone would be awesome at this price if it would charge properly. The same issue described by others. It will not charge unless it is restarted or charged while powered down. I replaced my 2021 Moto Play with this device, it is faster, has more storage and a better camera than the 2021. It supports 15 Watt charging but the brick must be purchased separately, it comes with a cord only. I wish I could recommend this phone but with the charging issues, I can't.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for leaving review, 76Hornet76. We are so sorry that your experience did not match your expectations. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Write us an email at supportforums@motorola.com. We'll be there to help. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Good cell phone.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    129$ For the price, it is an excellent cell phone..

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your positive feedback on our Motorola cell phone, TiagoM. We're delighted to hear that you find it to be an excellent device, especially considering its price point. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-play-2023/bd-p/moto_g_play_2023_en. -Mitch MotorolaMobility

  • Rated 3 out of 5 stars

    Perfect if camera quality is not a concern

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Average but good for someone not willing to spend too much on the latest smartphones. Other than the relatively poor camera quality, it does the job.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Jose, Thank you for sharing your honest feedback and for choosing Motorola. We’re glad to hear the phone meets your overall needs and offers good value. We're sorry to hear the camera quality didn’t meet your expectations. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Please write us an email at supportforums@motorola.com. We'll be glad to help. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Itcwas purchased as a Christmas gift. My mother loves it

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi AnnO! Thank you for sharing your positive feedback with us. We’re glad you were satisfied with your recent purchase. Please follow us on our official community page to stay updated on our latest devices at https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. - Nate MotorolaMobility

  • Rated 3 out of 5 stars

    It was a gift

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since it was a gift for someone, didnt get the chance to see the features.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi EleniW, Thank you for sharing your feedback. We hope the recipient is enjoying their new Motorola phone, and maybe you’ll get a chance to explore its features in the future. We appreciate you being part of the Motorola family. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Hello Moto

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Phone "Hello Moto" - Unlocked and vey affordable and NEW

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Check More Brands.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Check more options. For these price segments. Go for another brands.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your feedback, NitignaP. We're sorry to hear that our device did not meet your expectations. We understand how important it is to find the right phone for your needs. Since this involves availability and purchase options, we recommend contacting the seller, Best Buy, directly for further guidance on alternatives or other devices that may suit your preferences. -Mitch MotorolaMobility

  • Rated 1 out of 5 stars

    Limited carrier availability

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DO NOT BUY THIS PHONE IF YOUR CARRIER IS VERIZON. IT WILL NOT WORK WITH VERIZON!!! ONLY WORKS WITH T-MOBILE, MINT MOBILE, METRO PCS, SIMPLE MOBLE & TRACFONE! 

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Please dont get this phone it really bad the quality isnt good its to slow battery dies fast

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Katty, we apologize for the inconvenience you experienced with our phones. Rest assured, we are committed to resolving the concern. To address the battery problem, let's perform a battery calibration using the steps outlined in the following link: https://en-us.support.motorola.com/app/answers/detail/a_id/136836/~/battery-calibration. For any other concerns, please reach out to us via email at supportforums@motorola.com. -Ythan MotorolaMobility

  • Rated 1 out of 5 stars

    Moto g play 2024 don't buy it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't purchase this phone at Best buy but I did get it through my Xfinity mobile carrier because I needed a new phone I am so not happy with this phone none of my information is in it although I waited 30 minutes to transfer everything I hate it

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Xfinitysux, we're sorry to hear that you were upset on your recent purchase. This is not the experience we want you to have. We would like to verify if you have already reached out to your point of sale to be assisted further on this matter. If not, we highly encourage you to do so as they are in the best position to provide you with the appropriate assistance. Should you have any further questions or concerns, please don't hesitate to contact us at supportforums@motorola.com. -Nate MotorolaMobility