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Customer Ratings & Reviews

Your price for this item is $165.85

Customer reviews

Rating 4.5 out of 5 stars with 877 reviews

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Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 877 reviews
  • Rated 5 out of 5 stars

    Moto review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm still learning how to use this phone. For someone who's not really tech savvy I would say this was a good choice. It gives you little advice on how to better use it. The price was phenomenal and the young man who helped me should stay in tech and customer service forever. He was just wonderful.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your feedback! We're happy to hear that you're finding the phone user-friendly and that you had a great experience with customer service. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en -Carlos MotorolaMobility

  • Rated 4 out of 5 stars

    Replacement Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up. Nano SD card with Micro SD slot for extra space. Transferred phone number with service provider.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We’re glad to hear that setup was easy and that you were able to expand your storage and transfer your phone number smoothly. We appreciate your feedback and hope you continue enjoying your device! You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Moto phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty decent phone. I got it for my brother and he loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone has been awesome very quick set up just slipped in my sim card and followed prompts the delivery by Best Buy was amazing, delivered the following morning of my order date. Very Good product very good delivery

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your wonderful feedback! We're glad to hear that your phone setup was quick and easy, and that you had a great delivery experience with Best Buy. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en -Carlos MotorolaMobility

  • Rated 4 out of 5 stars

    Smart purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a simple smartphone. This has a very good camera. An excellent purchase for the price

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi StephenD, We’re glad to hear the phone is meeting your needs with its simple design and good camera. It’s great to know you’re pleased with your purchase. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch MotorolaMobility

  • Rated 4 out of 5 stars

    not bad for a secondary phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not bad, sometimes run slowly but in general is good for my needs.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi ChristhianZ, Thank you for your feedback! We’re glad to hear your phone meets your needs. We’re sorry to hear about the occasional slow performance. Slow performance is sometimes caused by too many running apps in the background. Use your recent apps button to close apps you're not using. It is also a good practice to restart the device periodically (every 2-3 days) to clear out buffers and memory that may lead to intermittent problems. If the concern persists, kindly go to this link: https://motorola-global-portal.custhelp.com/app/mcp/landing_troubleshooter/g_id/5059 > Next > Display/Touchscreen > Phone is slow/unstable and try the recommended steps there. Should there be any further inquiries, please do not hesitate to email supportforums@motorola.com. We'll be glad to help. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great phone! It has all of the features I need & easy to use.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi AlisonN, We’re glad to hear your phone has all the features you need and is easy to use! Thank you for sharing your experience and for choosing Motorola. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    A gift that keeps on giving…

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the phone as a gift to elderly friend. She loves how big the screen is and how lightweight it feels. The price was also incredible!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing this thoughtful review, JoeGonzalez6901. We’re delighted to hear your friend is enjoying the large screen, lightweight design, and great value of the phone. It’s wonderful to know it made such a positive gift. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent works as should will recommend to friend

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi MarkM, We’re happy to know your phone is working great and that you’d recommend it to others. Thank you for sharing your experience and for choosing Motorola! You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch MotorolaMobility

  • Rated 4 out of 5 stars

    Awesome for teenager

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for 13 year old teenager. She has not had any complaints. Affordable and does that it needs to do.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Shaester, Thank you for sharing! We're glad to hear the phone has been a great fit for your teenager—reliable, affordable, and complaint-free. You can join our official community page if you would like to know more about the exciting features of our devices:  https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en -Carlos MotorolaMobility

  • Rated 5 out of 5 stars

    Faruque

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good mobile.working great. color is good.nice shape

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi MohammedanowarullahF, We’re glad to hear that you’re enjoying your Motorola phone! It’s wonderful to know you like the color, shape, and overall performance. Thank you for sharing your feedback and for choosing Motorola! To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en -Carlos MotorolaMobility

  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great budget friendly phone, no issues, easy to use

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi TeresaC, We’re thrilled to hear that you’re enjoying your Motorola phone! It’s wonderful to know you find it budget-friendly, reliable, and easy to use. Thank you for your feedback and for choosing Motorola! You can join our official community page if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en -Carlos MotorolaMobility

  • Rated 5 out of 5 stars

    My friend loves this phone

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone for a friend. She came from a feature phone. She loves it and does everything she wants to do. She installed a 128GB for photos and videos of her grandkids. She just loves it. For it's low costs, Moto phones are great for people starting out with a smartphone.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      That's wonderful to hear! We're glad your friend is enjoying her new phone and finding it perfect for capturing special moments with her grandkids. Motorola phones are indeed a great choice for those transitioning to a smartphone. To be up to date with our devices, please follow our official community page:  https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en -Carlos MotorolaMobility

  • Rated 4 out of 5 stars

    Critique of Motorola G Play

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is well worth the cost. The performance is decent, but obviously it is not as powerful as an expensive model. However, I have found this phone to be overall smooth in its responsiveness when using apps. Gaming might be a little laggy, but everything else is good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WaheedA

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It performed almost all iPhone functions including screen recording. This is the 3rd time I bought same phone, I lost the first one and recently bought one to send to a friend in Africa. Very good product at cheap price.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi WaheedA, thank you for sharing your experience. We’re delighted to hear that the phone has met your expectations and that you’ve chosen it multiple times for yourself and as a gift. It’s great to know you’re enjoying its features, including screen recording, and appreciate the value it offers. You can join our official community page if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en -Carlos MotorolaMobility

  • Rated 5 out of 5 stars

    Good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, great price! Highly recommended. Great battery life also.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your feedback, Poke. We’re thrilled to hear that you’re enjoying your phone, its battery life, and the value it offers. We appreciate your recommendation and hope it continues to serve you well! If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch MotorolaMobility

  • Rated 3 out of 5 stars

    Practical, Disposable, Mediocre

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone will get the basic accomplished just fine. Pros: Speakers, 90hz screen, moto features, low blot ware, light, long battery life, photos processed enhancements, flat design camera, expandable memory. Cons: Slow processor, weak camera system, average screen. I used this phone for internet hot-spot, calls, and messaging. Does those things just fine. The chipset is better than most at this price point but still lacking in snappy performance if you are looking for gaming performance I would recommending moving your budget up to $350 - $550. You can find some powerful phones used and brand new that will fill the gaps in performance. Just need a phone call, internet, youtube, and google maps? This phone can handle those task just fine!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your detailed feedback, ZabukaSan. We're glad to hear that the phone is meeting your needs for calls, internet, messaging, and other basic tasks. The strengths you’ve highlighted, such as the 90Hz screen, long battery life, and expandable memory, are indeed some of the features we take pride in. We appreciate your honest assessment of the phone’s performance and limitations. If you're interested, we'd like to hear your story and share it with Moto G Play users here: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Fast and reliable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had no issues with the Motorola Moto G Play 2024. It operates smoothly. I easily make calls and watch videos, plus its a great value for the money. The three main reasons I purchased this phone.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Techrat, We’re delighted to hear that your Moto G Play 2024 is delivering the smooth performance and value you were looking for. It’s wonderful to know it’s meeting your needs for calls, videos, and more. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Perfect phone for grandparents

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's exactly what you would expect for the price, the camera is not the best but it's enough for basic photos. Bought this for my grandma and she's enjoying it

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi user754761, Thank you for your feedback! We’re glad to hear that the phone meets your expectations and that your grandma is enjoying it, and we appreciate your note about the camera for basic use. You can join our official community page if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en -Carlos MotorolaMobility

  • Rated 4 out of 5 stars

    decent phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    decent phone for the price. However, its speed is not as smooth as of iphone or higher rank Android phone. Apps sometimes got shut down. It is good to have it as a backup phone. Battery life is excellent!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thanks for sharing your thoughts! We're glad you find it a great value with excellent battery life. We appreciate your note on performance and app behavior—it’s helpful for us to hear. Perfect choice as a reliable backup phone! To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en -Carlos MotorolaMobility