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Customer Ratings & Reviews

$173.88

Customer reviews

Rating 4.5 out of 5 stars with 955 reviews

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Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 955 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone.worth the money. Works great.pretty durable. Been dropped several times and still works like a dream. And that's with my 9-year-old grandson owning it. Would recommend buying a phone again

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi JohnV, Thank you for sharing your positive experience! We’re glad to hear your Motorola phone is durable, reliable, and still performing well even after some accidental drops. We appreciate your recommendation and hope it continues to serve you and your grandson perfectly. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    good phone for a value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is my 3rd buy in last 2 years from best buy. this phone matches performance with $600 phone and my friends like this gift. Order online, pick up which saves lot of time in hassle free from best buy.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Sathish, We’re glad to hear you’re enjoying the great value and performance of your Motorola phone, and that it made a well-received gift. It’s wonderful to know you’ve chosen Motorola multiple times. Thank you for your loyalty and for being part of the Motorola family. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch MotorolaMobility

  • Rated 4 out of 5 stars

    Excellent Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I could, I would have given it 4.5 stars. One thing that is a drawback, which would seem to be what caused another user to not be able to transfer pictures to his PC, is that the charging cord that comes with this device is only for charging. I had to look into it, but it turns out not all USB - C cords are designed for both charging and data transfer. Fortunately for me, the cord that came with my Moto G Pure, which this phone replaced, did allow for data transfer. And that phone also included the charger itself. It's unfortunate that the specs for this device on Best Buy do not warn potential buyers that the charging cord is only for charging. And you cannot tell just by looking at it. With a charger and a data-transfer type charging cord, this phone would be 5 stars for sure. Oh, and it's great to be able to add a micro-SD card to add up to 1,000 GB of memory. I'll probably never need it, but if I do, they are very inexpensive.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi PolkAudioMagniFiMax, Thank you for the detailed and insightful review! We're glad to hear you're enjoying the excellent value of your new phone and appreciate you sharing helpful information about the USB-C cable. You're right, not all USB-C cables support data transfer, and we understand how that can be confusing. We’ll be sure to share your feedback with our team. If you ever need help, give us a holler or reach out to our official Moto G Play community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great unlocked phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone works great! So glad I didn't spend more money on a phone. I decided to buy an unlocked phone for my carrier, ATT&T, instead of paying their high prices they offer for phones. This phone is perfect for my needs. Don't worry that an unlocked phone is an issue.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We're so happy to hear your phone is working great and meeting your needs! Choosing an unlocked device is a smart move, and it’s great to know you had a smooth experience using it with AT&T. Your feedback will definitely help others feel more confident about going the unlocked route. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en -Carlos MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My new phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy. Like it and will buy again any day. Lovely

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Nord! We truly appreciate you sharing your wonderful experience with your phone. It brings us joy to know how pleased and content you are with your recent purchase. Don't hesitate to check out our official community page at https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Nate MotorolaMobility

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Good Android Phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a nice, basic, Android phone. Has most of the features you would want. The price is right, the screen is of good quality

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi DominickZ, We’re glad to hear you’re enjoying your phone and that it offers the features, screen quality, and value you were looking for. Thank you for sharing your feedback and for choosing Motorola! If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Happy customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super great deal! Easy to use and user friendly. Many features can be personalized. Still discovering awesome settings available. Took few days to get used to new Smart phone and am surprised by the many options and features on this phone.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi! We're thrilled that you're enjoying your new phone and finding it easy to use, thanks to its numerous customizable features. Thanks for the great feedback. Enjoy exploring everything it has to offer! To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en -Carlos MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Affordable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price its a great deal ,nice and affordable product

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi MarcosP, Thank you for your feedback! We’re glad to hear you’re happy with the product and find it to be a great, affordable deal. You can join our official community page if you would like to know more about the exciting features of our devices:  https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en -Carlos MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Surprising

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone does what it needs too. I was actually surprised

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi MoniqueM, Thank you for your feedback. We’re glad to hear the phone meets your needs and even exceeded your expectations. It’s great to know you were pleasantly surprised with its performance, especially for everyday use. We appreciate you taking the time to share your experience. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-5G-2024/bd-p/moto_g_5G_2024_en -Carlos MotorolaMobility

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a phone to hold me over while waiting for my insurance to replace my broken phone. Surprisingly, this phone was actually pretty cool. Nice features and decent camera. Way surpassed my expectations for the price

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi NikkiG, thank you for sharing your experience. We're glad to hear the phone exceeded your expectations and served you well as a temporary device. It's great to know you enjoyed the features and camera quality. You can join our official community page if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en -Carlos MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Worth purchasing. Good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone. Priced well. Overall happy with this purchase.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi ResaF, Thank you for your feedback! We’re glad to hear you’re happy with your Motorola phone and that it offers good value. If you're interested, you may want to check our official Motorola community page for Moto owners here: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good phone for the price. Display is good and phone does not lag for basic apps

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Raul, We're so glad you're enjoying your Motorola phone. It's great to know that the display is meeting your expectations and that the performance is smooth for everyday apps. If you're interested, we'd like to hear your story and share it with Moto G Play users here: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Motorola

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it the quality of the phone is very good for the price

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Becs, We’re glad to hear you’re enjoying the phone and finding great value in its quality. We appreciate you choosing Motorola. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great I recommend this phone is cheap and a great quality

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thanks so much for sharing your experience, Badames! I'm glad to hear you found the phone affordable and high quality. It's always great to hear when something delivers good value. You may join our Moto G Play 2024 community here: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Elle MotorolaMobility

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Moto review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm still learning how to use this phone. For someone who's not really tech savvy I would say this was a good choice. It gives you little advice on how to better use it. The price was phenomenal and the young man who helped me should stay in tech and customer service forever. He was just wonderful.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your feedback! We're happy to hear that you're finding the phone user-friendly and that you had a great experience with customer service. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en -Carlos MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Present

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My friend really likes the phone. I bought it as a gift.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi JustinemG, We’re glad to hear your friend is enjoying the phone. We hope it continues to provide a great experience for them. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Replacement phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good phone. Great phone for surfing the web or using Facebook. Quick response.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi SpencerS, Thank you for your feedback! We're glad to hear the phone is performing well for browsing and social media, and that you’re enjoying its responsiveness. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Cellphone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is good The product is good enough to do the simple and it was at a good price thank you for considering my opinion

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi LeticiaV, We’re glad to hear the phone is meeting your needs and that you’re happy with its value. Thank you for sharing your feedback and for choosing Motorola! You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very good phone at an affordable price. Best value for money

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use

    Rated 5 out of 5 stars

    Easy to use worth the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s very easy to use and battery stays long and it’s easy to use

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your positive feedback, PraveenkumarM. We're so glad to hear that you're enjoying the ease of use and long battery life of your phone. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch MotorolaMobility