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Customer Ratings & Reviews

$173.88

Customer reviews

Rating 4.5 out of 5 stars with 955 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 955 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    All you need to buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything I need a phone t do, without the extreme price tag.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi User984120, We’re glad to hear the phone meets all your needs while staying affordable. We appreciate you sharing your experience. If you're interested, you may want to check our official Motorola community page for Moto owners here: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and appreciate the Best Buy and recommend it.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi RamK, Thank you for your feedback! We’re glad to hear you’re happy with the product and appreciate your recommendation. We’re also happy you had a positive experience with Best Buy. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en -Carlos MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Basic good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone to do the basics. Didnt work with some applications . But it does the job .

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Tablet! We're delighted that you've selected Motorola Mobility as your device provider. Regarding app concerns, have you considered verifying the compatibility with your device? Don't hesitate to visit our official community page at https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Ythan MotorolaMobility

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    My brother is loving it

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery life very good bought as a gift for my brother in Africa. Great network response

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi SarjaJ, Thank you for sharing this wonderful feedback! We’re glad to hear the battery life and network performance are working great, and that the phone made a good gift for your brother in Africa. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en -Carlos MotorolaMobility

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Value for the money

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love it. Camera is high quality and vivid colors.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good basic phone for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone. Definitely not high end but it does everything I need. Assigning individual ring tones is a little glitchy but for the price point I'll live with it .

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Mikemangler, We’re glad to hear your phone meets your needs and delivers great value. We appreciate your support and hope you continue enjoying your Motorola device. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Motorola G

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal! Great phone for my dad! He was thrillled to have it.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi ShanM, We’re glad to hear your dad is thrilled with his new phone and that it was a great deal. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great phone for the price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone for my father who has dementia, and it really is a great phone for the price. Works well, and has all the features that you would need.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi CharlesR, Thank you for sharing your experience. We’re glad to hear the phone is working well for your father and providing the features you need. We appreciate you choosing Motorola and hope he continues to enjoy using his phone! To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Great phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great phone, easy to use, takes good pics. Has all the things I need in a phone.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi user719949, Thank you for your feedback! We’re glad to hear the phone is easy to use and that you’re happy with the camera and overall features. It’s great that it meets all your needs. You can join our official community page if you would like to know more about the exciting features of our devices:  https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en -Carlos MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My friend loves this phone

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone for a friend. She came from a feature phone. She loves it and does everything she wants to do. She installed a 128GB for photos and videos of her grandkids. She just loves it. For it's low costs, Moto phones are great for people starting out with a smartphone.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      That's wonderful to hear! We're glad your friend is enjoying her new phone and finding it perfect for capturing special moments with her grandkids. Motorola phones are indeed a great choice for those transitioning to a smartphone. To be up to date with our devices, please follow our official community page:  https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en -Carlos MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Happy with purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast shipping. Phone works great I only buy Motorola's because they're so user friendly and easy to navigate. Best Buy's website is easy to navigate

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi CelestaH, Thank you for your wonderful feedback! We're thrilled to hear that you had a great experience with fast shipping and that you enjoy using Motorola phones for their user-friendly design. We're also glad you find Best Buy’s website easy to navigate. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en -Carlos MotorolaMobility

  • Rated 5 out of 5 stars

    Good price. Good phone.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good phone. Good price for a 2024 model. Everything function as expected. I did have to return the phone because it did not have NFC. I need that for glucose monitoring. Didn't realize it was required for the app freestyle libre 3 to work. If the app was compatible I would have kept the phone.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We’re glad to hear you found the phone to be a good value and that it performed as expected, Brian. We understand how important NFC is for your glucose monitoring, and we appreciate your feedback. If you ever need help, give us a holler or reach out to our official Moto G Play community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Great phone for the price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect price for a phone for someone who wants a quality phone that can handle watching videos, messages, and calls, but still not have to pay a premium price

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi TheDon, Thank you for your feedback! We’re glad to hear the phone is hitting the right balance of quality and value for everyday use. It’s great to know it’s meeting your needs without the premium price. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Motorola Phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone - the Geek guys had a little trouble switching things from the old Motorola to the new one but it seems everything is working fine now. Good price for a good phone.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi CharlesG, We’re glad to hear everything is now working well with your new Motorola phone. It’s great to know you're happy with the value and performance. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fast delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone has been awesome very quick set up just slipped in my sim card and followed prompts the delivery by Best Buy was amazing, delivered the following morning of my order date. Very Good product very good delivery

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your wonderful feedback! We're glad to hear that your phone setup was quick and easy, and that you had a great delivery experience with Best Buy. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en -Carlos MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good phone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone. Got it for my niece for her first phone and she loves it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good cellphone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. I will strongly recommend this cellphone to anyone.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Samson, thank you for your feedback! We’re thrilled to hear that you’re enjoying your Motorola phone and that you would strongly recommend it. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en -Carlos MotorolaMobility

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great phone!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this phone. It's affordable and very easy to use. I was able to transfer all my data from my old phone with no problem. The camera works great as well. Thank you!!!!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you so much for your kind words, SophieM. We’re thrilled to hear that you love your phone and had a smooth experience transferring your data. It’s also great to know the camera is working great for you! To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Ms kettly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased it for my uncle sent it overseas he like it I don’t get any complaints yet

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your experience, May2023. We’re glad to hear that your uncle is enjoying his Motorola phone and that everything is going well so far. If you're interested, you may want to check our official Motorola community page for Moto owners here: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great pHo I’ve had no issues so far, and it performs exactly as expected. I would definitely recommend it.”

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Hahramid, We’re glad to hear the phone is performing as expected and that you haven’t had any problems so far. It’s great to know you’d recommend it. We appreciate your support! If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch MotorolaMobility