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Customer Ratings & Reviews

$173.88

Customer reviews

Rating 4.5 out of 5 stars with 955 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 955 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good phone for good price.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is a really good price, and it's very easy to put in your old phone's sim card and move all of your information over using Google.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your positive experience! We're delighted to hear that you found the phone to be a great value and that transferring your information using Google made the setup process smooth and easy.

      We strive to make switching to a new device as hassle-free as possible, and it’s wonderful to know we hit the mark for you. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en -Carlos MotorolaMobility

  • Rated 4 out of 5 stars

    Cellphone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Won't stop asking me to clean out the storage. Saying that the storage is too much overfilled.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi KORI, Thank you for reaching out. We're sorry to hear you're experiencing frequent storage alerts. When your device storage is nearly full, the system will automatically prompt you to free up space to ensure smooth performance. As we stand behind our products, we would like to investigate your feedback further. Please share your details at supportforums@motorola.com and kindly refer to this link as a reference. We'll be there to assist. -Carlos MotorolaMobility

  • Rated 5 out of 5 stars

    Cynthia Hunt

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality of product and online ordering was great. As well as quick delivery to my home.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi CynthiaH, Thank you for your feedback! We're glad to hear you’re satisfied with the product quality and had a smooth ordering experience with quick delivery. If you're interested, you may want to check our official Motorola community page for Moto owners here: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch MotorolaMobility

  • Rated 4 out of 5 stars

    Hello MOTO

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is great for the price. Cheap and the best part about it is how it comes unlocked. Also the shake flashlight feature is the best invention ever. Hello MOTO

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi DMB333, Thank you for your feedback! We’re thrilled to hear you’re enjoying the phone, especially the unlocked feature and the shake flashlight. You can join our official community page if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en -Carlos MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Need to call and text? It works.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Acceptable working phone. It works with Spectrum even though Spectrum told me it wouldn't. Put in SIM card and all went well. HATE the stupid two line clock that it won't let me get rid of. Hate the bloatware but you get what you get with Android. It's cheap, and it works for calls and texts.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi user584489, Thank you for sharing your honest feedback! We're glad to hear the phone is working well with Spectrum and handling calls and texts as expected. We understand your frustration with the two-line clock and bloatware—those are common concerns with many Android devices. You can join our official community page if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en -Carlos MotorolaMobility

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Awesomeproduct

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality products in Best buy. Loved the phone. Please go ahead and purchase. Photos are awesome. The camera quality is good . good product at this price

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you so much for the awesome review, YashashwiniY. We're thrilled to hear you're loving your new phone and enjoying the camera quality. It’s great to know you're getting the most out of it. Your recommendation means a lot to us! To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Not too bad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good but a bit slow for 2025 phone. Screen is big but slow mo.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi MikeS, Thank you for sharing your thoughts. We're sorry to hear that your device isn't meeting your expectations in terms of performance. Slow performance is sometimes caused by too many running apps in the background. Use your recent apps button to close apps you're not using. It is also a good practice to restart the device periodically (every 2-3 days) to clear out buffers and memory that may lead to intermittent issues. If the concern persists, kindly go to this link: https://motorola-global-portal.custhelp.com/app/mcp/landing_troubleshooter/g_id/5059 > Next > Display/Touchscreen > Phone is slow/unstable and try the recommended steps there. Let us know if this helps by sending us an email at supportforums@motorola.com. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Really good phone for the price point.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this phone as a gift for my baby cousin in Liberia. She loves it and says it works well. She needed a reliable phone because she also uses to do her homework.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for choosing us, Eddie. We’re so glad to hear she loves it and that it’s supporting her with schoolwork. Reliability and performance matter, and we're happy the phone is delivering on both. We appreciate your trust in us and love being part of her journey! If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Buy for Real

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints. So far everything runs smoothly and looks clear.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is the best budget phone you can have. it works awesome than expected

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi SelenaM, We’re glad to hear your phone exceeded your expectations! Thank you for choosing Motorola and for sharing your feedback. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Excellent phone for under $125

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone under $125. All basic features that is required to operate the phone.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi PaurangP, Thank you for your great feedback. We’re thrilled to hear that the Moto G Play 2024 meets your expectations with its great value and features. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Kylee MotorolaMobility

  • Rated 4 out of 5 stars

    Perfect for older parent

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a simple phone for my mom.. this is exactly what she needed

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi JenniferS, Thank you for sharing your experience. We’re delighted to hear that the phone is a perfect fit for your mom and meets her needs for simplicity and ease of use. If you're interested, you may want to check our official Motorola community page for Moto owners here: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Hello Moto

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always had iPhones but I can’t believe a phone so cheap is so good

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi user423847, Thank you for sharing your experience! It’s great to hear that the phone has exceeded your expectations, especially coming from an iPhone background. You can join our official community page if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en -Carlos MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Cellphone

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. It does the job for me everyday if I could give 100 stars I would

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi KasonJ, We’re delighted to hear your phone is meeting your everyday needs! Thank you for your enthusiastic feedback and for choosing Motorola. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Motorola phone.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my daughter for her birthday. Motorola is great and have been around for awhile. Uses android which is a huge plus.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi AlexW, Thank you for sharing your experience. We’re glad to hear your daughter is enjoying her birthday gift and that you’re happy with your purchase. It’s great to know you continue to trust Motorola and appreciate the Android experience as well. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Good phone for the price.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a really good phone for the price. I bought it for my kids and they love it. It comes with a lot of games.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi AudelM, Thank you for your kind words! We're so happy to hear the phone has been a great fit for your kids and that they're enjoying the games too! If you're interested, you may want to check our official Motorola community page for Moto owners here: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Nice and affordable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Parents wanted a nice affordable phone that will surf the web make phone calls and this is perfect. Nice big screen makes videos on here look great.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thanks for the great feedback! We're so glad to hear this phone is a perfect fit for your parents, sounds like it’s hitting all the right notes with the big screen and smooth performance. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en -Carlos MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    User friendly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone for my Dad and it’s great for the price. all the features are user friendly and the display is high quality.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We’re so glad to hear the phone has been a great fit for your dad, JordynC. It's wonderful to know the user-friendly features and high-quality display are making a positive impact. Thank you for choosing Motorola and for sharing your feedback! If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice phone!!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the phone is excellent. Easy to set-up. The photo editing has some very cool tools. I'd recommend this phone to anyone looking for a good phone in the price range of less than $200.00.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi BatmanDKNT, Thanks so much for the positive review! We’re thrilled to hear you’re enjoying the phone and its photo editing tools. It’s great to know you’re recommending it to others—your feedback means a lot. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Review

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has great camera features. And the phone design is quite sleek. Very great value for the price point.

    I would recommend this to a friend