Customer Ratings & Reviews

Hi AmyD, Thank you for your feedback. We're glad to hear you like the phone. We’re sorry to hear about the billing issue with Best Buy and the delay in resolving it. That can be frustrating, and we appreciate your patience. We recommend getting back with BestBuy support to get an update to better assist you. -Carlos

Thank you for sharing this wonderful feedback, JavoraS. We’re so happy to hear that the phone is perfect for your mom and that she loves it. Making sure our customers and their families have what they need is what drives us every day. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch

Hi Bruh, Thank you for your feedback. It’s good to hear the battery life stands out compared to other devices. It’s helpful to know that while the device meets your basic needs, the speed and lag issues affect your experience. As we stand behind our products, we would like the opportunity to investigate your feedback further. Write us an email to supportforums@motorola.com. We'll be there to help. -Kylee

Thank you for your positive feedback, ReneO. We're glad to hear that our phone is serving your crew well. If you ever need help, give us a holler or reach out to our official Moto G Play community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch

Hi Naga, We’re glad to hear your phone is working well and that you’re enjoying it. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch

Hi BigMan, We’re glad to hear you’re enjoying the features and value of your Motorola phone. We appreciate your recommendation and hope it continues to serve you well! If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch

Hi, thank you for your feedback. We're glad to hear the phone worked well as a quick replacement and delivered good value. You can join our official community page if you would like to know more about the exciting features of our devices:  https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en -Carlos

Hi BobK, We’re glad to hear you’re enjoying the fully unlocked phone and the ample storage. It’s great to know you’re finding it a valuable and affordable option. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch

Thank you for your feedback! We're glad you chose this phone for your mom, it’s a great pick for everyday use like texting and Facebook. We’re sorry to hear about the PIN code issue. That can definitely be confusing, especially right out of the box. As we stand behind our products, we would like to investigate your feedback further. Please share your details at supportforums@motorola.com and kindly refer to this link as a reference. We'll be there to assist. -Carlos

Thank you for your great feedback, MohammadH. We’re so glad to hear you're enjoying the phone, especially the camera quality, and that it offers great value for the price. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch

Thank you for your feedback on the Moto G Play (2024)! We’re delighted to hear that you’re enjoying the design and that the durability meets your expectations. Our goal is to create devices that are both stylish and sturdy, so it’s great to know we’ve hit the mark. If you need any assistance or have questions, please don’t hesitate to reach out at: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Aria

Hi BestBuyUser, We’re happy to know the phones are working just as expected and that they’ve made great gifts for your grandchildren. Thank you for your trust in Motorola and for sharing your experience! If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch

Hi THut007, We're delighted to hear that you had a smooth experience getting your new phone hooked up to your existing phone plan. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch

Hi DafnyL, We’re glad to hear you had a positive experience in our store and appreciate your recommendation. If you're interested, you may want to check our official Motorola community page for Moto owners here: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch

Hi MiguelL, Thank you for your feedback! We’re happy to hear you had a fast delivery experience and are enjoying your Moto G Play (2024). It's great to know the device is living up to your expectations! You can join our official community page if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en -Carlos

Thank you for your positive feedback, Andres. We're glad to hear you find the phone to be a great fit for the price and appreciate its quality. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch

Hi HengerM, We’re glad to hear you’re happy with your phone and that it’s working well for your needs. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch

Hi IfereimiT, Thank you for your great feedback! We're happy to hear you’re enjoying the FM Radio feature and clear voice calls. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en -Carlos

Thanks so much for sharing your experience! We're glad to hear that setting up your new phone with an eSIM through Best Buy was quick and easy and that it worked seamlessly with your Mint Mobile plan. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en -Carlos

Thank you so much for the awesome feedback, AdolfoO. We’re thrilled to hear you're loving your phone! To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch