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Customer Ratings & Reviews

$173.88

Customer reviews

Rating 4.5 out of 5 stars with 955 reviews

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Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

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90%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 955 reviews
  • Rated 5 out of 5 stars

    I love my phone

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using this type of cell phone for a while now, and I haven't had any particular problems with it.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi YukariS! We appreciate you hsaring this positive feedback of yours towards your recent purchase. I invite you to follow our official community page and be able to share your positive experience with your fellow users who are using the same device at https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Nate MotorolaMobility

  • Rated 5 out of 5 stars

    Great phone for the price ;-)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cheap phone, whenever I travel outside the country I buy the newest version of this phone to use it wherever I go and use a local chip on it. If it’s get stolen, no biggie. I usually gift them after my trip :-D

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for the great review, MiguelO. We're so glad our phones are your trusted travel buddies around the world. We appreciate your continued support and love that you're spreading the Motorola vibe wherever you go. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Moto g

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great buy For the price. I never had to. Have any repairs nothing broke down Until it was not Compatible For my insurance and the voice mechanism hardly ever worked so I had to trade it in. Storage was great

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your detailed feedback, BrendaF. We're glad to hear you had a reliable experience with your phone for so long. We're sorry to hear about the voice mechanism problem and compatibility concerns later on, but we appreciate you giving Motorola a try. If you ever consider returning to the Moto family, we’d be happy to help you. -Mitch MotorolaMobility

  • Rated 3 out of 5 stars

    Functional and cheap.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as a phone should. Best part is the price. I can't justify the prices they want for Iphones.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi RobertD, Thank you for your feedback! We're glad to hear that your phone is performing well and that you’re happy with the value it provides. It’s great that the price feels reasonable while still meeting your needs—sometimes getting reliable performance without the premium cost makes all the difference. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en -Carlos MotorolaMobility

  • Rated 5 out of 5 stars

    Moto always

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good looking and sleek phone, very light weight and a good starter phone for kids to contact during school time

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi YousufG, We’re glad to hear you’re enjoying your phone’s design and lightweight feel! It’s great that it’s working well as a starter phone for kids to stay connected during school. Thanks for sharing your feedback! To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Great engineering

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Easy to use and quick to install with minimal hassle.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi DavidN, We're delighted to hear that you found your Motorola device easy to use and quick to set up! Thank you for recognizing our engineering and product design. We appreciate your feedback and support. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great it was with in my budget and does everything I need a phone to do.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your positive feedback, Darlene. We're thrilled to hear that your Motorola phone fits within your budget and meets all your needs. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fairly easy to navigate, but SIM card tray seems a bit problematic

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your feedback with us, BradfieldG. We're glad to hear that you find your Motorola phone fairly easy to navigate. We’re sorry to hear that you’re experiencing concerns with the SIM card tray. For further assistance, please send us an email at supportforums@motorola.com, and we will be happy to help you. -Mitch MotorolaMobility

  • Rated 4 out of 5 stars

    Problematic one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having problems with it but keeping it tryna find what is wrong

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi TomasaC, We’re sorry to hear you’re experiencing problems with your phone. As we stand behind our products, we’d like the opportunity to investigate your feedback further. Could you please share more details and reach out to us at supportforums@motorola.com? We’ll be there to help. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Great condition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my dad came in good condition. No cracks no scratches great phone. Would buy again

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi JuliaG, We’re glad to hear the phone arrived in great condition and that your dad is enjoying it. We appreciate your support and trust in Motorola. If you're interested, you may want to check our official Motorola community page for Moto owners here: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch MotorolaMobility

  • Rated 4 out of 5 stars

    Wrong pin

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is for my mom who only does text and facebook. The only problem was the pin code was not even set up yet but its asking for it and its saying wrong pin, I have to youtube it on how to reset it.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your feedback! We're glad you chose this phone for your mom, it’s a great pick for everyday use like texting and Facebook. We’re sorry to hear about the PIN code issue. That can definitely be confusing, especially right out of the box. As we stand behind our products, we would like to investigate your feedback further. Please share your details at supportforums@motorola.com and kindly refer to this link as a reference. We'll be there to assist. -Carlos MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Moto g

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone works perfectly I love it it is a good phone

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you so much for your wonderful feedback, RavenM. We’re thrilled to hear that you love your Motorola phone and that it’s working perfectly for you. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Good products find Best Buy Stores!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Motorola is the best phone company I would recommend to anyone especially if you buy it at Best Buy Stores!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi PhiliseM, Thank you for your kind words and recommendation! We’re thrilled to hear that you’re enjoying your Motorola device and your experience with Best Buy. We appreciate your support and are glad to have you as part of the Motorola family! If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Go Moto!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price. Easy to use. Lightweight and clear text.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi MichaelS, Thank you for sharing your experience! We're glad to hear your Motorola phone is easy to use, lightweight, and providing clear text. We appreciate your support and hope it continues to serve you well. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Great Phone

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone this is my go2 phone when i go out of the country

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi RonC, Thank you for sharing your experience! We’re glad to hear your phone is a reliable companion when you travel internationally. It’s great to know it continues to meet your needs wherever you go. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    I like it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's nice to have a new phone. It's tough having to get used to it. It's great to get it at a good price.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We’re glad to hear you’re enjoying your new phone, MeBa. It’s great that you got it at a good price, and we hope you continue getting comfortable with all its features. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Phone purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good little ohone for a great price reccomend best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is great. But Didn't appreciate the double charge from Best Buy, though . Had to wait 3 days for it to be put back in.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi AmyD, Thank you for your feedback. We're glad to hear you like the phone. We’re sorry to hear about the billing issue with Best Buy and the delay in resolving it. That can be frustrating, and we appreciate your patience. We recommend getting back with BestBuy support to get an update to better assist you. -Carlos MotorolaMobility

  • Rated 4 out of 5 stars

    Decent for the money

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a cheap quick replacement when I broke my iphone. Worked for everything I needed it to. Pretty good value for the low price

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi, thank you for your feedback. We're glad to hear the phone worked well as a quick replacement and delivered good value. You can join our official community page if you would like to know more about the exciting features of our devices:  https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en -Carlos MotorolaMobility

  • Rated 4 out of 5 stars

    Keep mom happy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is perfect for my mother. She loves it. As long as she is happy and has what she needs, we are good here. Thanks

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing this wonderful feedback, JavoraS. We’re so happy to hear that the phone is perfect for your mom and that she loves it. Making sure our customers and their families have what they need is what drives us every day. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch MotorolaMobility