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Customer Ratings & Reviews

Your price for this item is $143.49
The comparable value price is $149.99

Customer reviews

Rating 4.5 out of 5 stars with 877 reviews

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Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 877 reviews
  • Rated 5 out of 5 stars

    Motorola

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone works perfectly and has great pictures. Easy to operate.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your feedback! We're happy to hear the phone works perfectly and that you enjoy the great pictures and ease of use! To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en -Carlos MotorolaMobility

  • Rated 5 out of 5 stars

    Moto G play 2004 cell phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with the with this phone, great unlock phone, to activate at any provided company was so easy

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Glad to hear you're happy with your phone! It's great that activation was smooth and hassle-free. Enjoy your device, and thanks for sharing your feedback! To be up to date with our devices, please follow our official community page:https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en -Carlos MotorolaMobility

  • Rated 4 out of 5 stars

    Would recommend

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Affordable, reliable, user-friendly, and good quality photos.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your kind feedback! We're glad to hear that you find our devices affordable, reliable, user-friendly, and capable of capturing good-quality photos. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en -Carlos MotorolaMobility

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for phone. Good value and dependable with Best buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Spare phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good back up phone. Nice to have a spare just Incase. Also good for a company phone to give employees to make calls

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      That’s great to hear, Cybdiver. The Moto G Play 2024 phone is a reliable option for a backup or company phone, providing essential features and solid performance for calls and everyday use. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Bjs phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the money ,all around great product . Easy set up no problems .

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for the fantastic feedback, SondraS. We’re so happy to hear that you found great value in your Motorola device and had an easy setup experience. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch MotorolaMobility

  • Rated 1 out of 5 stars

    Infuriating

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you intend to transfer your photos and videos to your PC, please be aware that you cannot do it simply by connecting this phone to your computer via USB. I spent many hours over two months time trying to figure out how to transfer my photos and videos to my PC. Motorola tutorials were no help at all. Even a Motorola "expert" couldn't answer my question and told me to upload my media to Google Drive! I finally stumbled across an article that said one must download and install a Motorola driver to the PC to enable the transfer of media. This is absurd that a basic task is made extremely difficult. And Motorola does nothing to make sure their customers know how to accomplish this fundamental task. I consider it negligence both in designing the product and informing their customers about the hoops they need to jump to get the phone to perform a basic function. I cannot comment about the other features because I hate the phone so much I rarely use it. I have a sour taste in my mouth for Motorola and would never buy another one of their products.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your feedback with us, Charlene. We apologize for the frustration you’ve experienced while trying to transfer your photos and videos to your PC. We understand how important this functionality is, and it is concerning to hear that you’ve encountered such difficulty. We would like to investigate this matter further to see how we can improve the experience for you and others. Please email us at supportforums@motorola.com with any additional details or concerns you have. We'll be happy to help. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Clarence Sawyer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great product and I am grateful to have one

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi ClarenceSawyer, Thank you for your kind words! We’re so happy to hear that you’re enjoying your product and that it’s been a great experience for you. Your satisfaction means a lot to us. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    works as it says

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    for a cheaper phone it does what I needed saved my butt as I was in a jam my old phone was messing up and I could not miss some calls if I couldn't resolve the issue by the next morning I would've lost $3880 per month for at least the next year or two.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Ephuseekay! We're thrilled to hear that your experience has exceeded your expectations. Thank you for taking the time to share your feedback with us. To stay updated on our latest devices, we invite you to follow us on our official community page at https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. We appreciate your support! -Ythan MotorolaMobility

  • Rated 4 out of 5 stars

    Best for using

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and very useful prices very well to understand the app to use carrying my pockets.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi YosC! It's great to hear that you're finding the device user-friendly. We're thrilled that you were able to snag such a fantastic deal on it. Make sure to join our official community page at https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. We'd love to have you there! -Nate MotorolaMobility

  • Rated 4 out of 5 stars

    Good Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product for this price range. Camera quality is not so good

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your honest feedback, NarendrareddyC. We're glad to hear you're happy with the overall value of your phone. We appreciate your thoughts on the camera. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Write us an email at supportforums@motorola.com. We'll be there to help. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Looking good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good phone however didn't work at my home so I exchanged it

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for giving Motorola a try and for sharing your experience, JackZ. We’re glad to hear you liked the phone, but we’re sorry it didn’t work well with your coverage at home. We know how important reliable service is, and we appreciate your honest feedback. If you need any assistance, please do not hesitate to reach out, and we'll be happy to help. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Mr

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciate your service. According to me you are the best.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you so much for your kind words, DulcrelMiantoundila. We appreciate your support and are honored to be considered the best. We're here to keep providing you with great service every step of the way. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Great affordable phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is unlocked. It worked fine with Verizon. It has latest Android 14. I came from Pixel phones, so this phone has few bloatwares that need disable. Works good for elderly person so far.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi TurboSnail, We're glad to hear that you're satisfied with the phone's performance and that it works well with Verizon. We appreciate your insights on the bloatware—if you need any help with managing or disabling apps, feel free to reach out. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Best Buy Is Great!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoyed shopping with Best Buy! Everything went smoothly. From purchasing online to the delivery of my products. Thanks!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi TiffanyF, We're glad you had a smooth shopping experience with Best Buy. Enjoy your new phone, and thanks for being a part of the Motorola family! You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Good cell

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A mobile device to solve needs. Great design and economic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great opportunity!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for the price! I am very happy with this purchase. Actually I got one first and one week later I got the second one because the quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To me personally, this was a good quality for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Starter Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy with this new phone! Great color, reception, and speed at a very affordable price. Easy to learn.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi KHawley, We're so glad you're loving your new phone. It's great to hear you're enjoying the color, reception, speed, and ease of use—all at an affordable price. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch MotorolaMobility

  • Rated 4 out of 5 stars

    Motorola

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone works well, picture quality is fairly good too

    I would recommend this to a friend