Customer Ratings & Reviews

Hi ZoeT, We’re sorry to hear that your experience with the phone hasn’t met your expectations. We appreciate your detailed feedback about the user interface, sound, and display—it helps us improve future devices. While it may not have suited your needs, we hope it can still serve well as a simple device for someone just starting out with a smartphone. Should there be any further inquiries, please do not hesitate to email supportforums@motorola.com. We'll be glad to help. -Mitch

Hi BestBuyCustomer, We’re happy to hear that you find your phone easy to use and enjoy its sleek design. Thanks for your feedback. Adding a case is a great idea to keep it protected. We appreciate you choosing Motorola! If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch

Thank you for the wonderful feedback! We're absolutely delighted to hear that your purchase has been a life-changing experience, that’s exactly the kind of impact we hope our products can have. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en -Carlos

Hi Msh123, Thank you for your positive feedback! We're glad to hear you found the phone to be a great value. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Kylee

Thank you for sharing your feedback! We're glad to hear that the phone meets your needs for your mom, even if it's more on the basic side. Sometimes a simpler phone with solid functionality is exactly what’s needed, and we’re happy that it works just fine for her. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en -Carlos

Hi Patel, Thank you for your feedback! We're glad to hear that you're happy with your purchase and found it in good condition at the best price. You can join our official community page if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en -Carlos

Thank you for the great feedback, OlgaM. We're so glad to hear you're enjoying the performance and value of your phone. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch

We use Google Translate. We apologize for any grammar and spelling errors.

Gracias por tus excelentes comentarios, OlgaM. Nos alegra mucho saber que disfrutas del rendimiento y la calidad de tu teléfono. Puedes unirte a nuestra comunidad en línea si quieres saber más sobre las emocionantes funciones de nuestros dispositivos: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch

Hi AndreatomasaF, We're happy to hear you had a great experience with our customer service team. Regarding the restocking fee, since your purchase and return were handled through Walmart, we recommend reaching out to their customer support directly for any concerns related to refund policies or restocking charges. If you ever need help, give us a holler or reach out to our official Moto G Play community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch

Hi DwayneC, We’re happy to hear your purchase experience was smooth and that transferring your old phone went without any issues. It’s great to know everything is working well. You can join our official community page if you would like to know more about the exciting features of our devices:  https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en -Carlos

Hi CastilloC, Thank you for your feedback! We're glad to hear the phone is reliable and that your dad is satisfied with it. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en -Carlos

Thank you for the wonderful feedback, ShannonR. We're so glad to hear your phone came through when you needed it most. Huge shoutout to the helpful Best Buy team for making your experience smooth and effortless. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch

Hi EarlB, We’re so happy to hear your experience was smooth and easy! It’s great that Best Buy made it convenient for you. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch

Hi MurilloA, We’re sorry to hear about your experience with the return and the partial refund. We understand how frustrating it can be to not receive the full amount back. Please reach out directly to Bestbuy support for further assistance. -Carlos

Thank you for sharing your feedback, VincentH. We're so happy to hear that your family member loves the phone and that it made a great Christmas gift. It’s wonderful to know you found it to be a great value for the price. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch

Hi CARLOSV, Thanks so much for the great feedback! We’re thrilled to hear you're happy with the quality and value of your device, and that you'd recommend it 100%! That means a lot. You can join our official community page if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en -Carlos

Hi User960695, We're glad to hear you’re enjoying your new Motorola and that the pickup process was quick and convenient. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch

Hi! Thanks so much for the kind words. We’re glad our team could help, even with the screen protector! We appreciate your feedback and are here anytime you need assistance. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en -Carlos

Hi PatrickM, We're happy to hear the phone size is just right for you and that you find it easy to navigate. We hope you continue to enjoy your Motorola experience. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch

Thank you for your positive feedback, CarolynC. We're glad you found great value in your purchase, a perfect choice for a beginner's phone. If you're interested, you may want to check our official Motorola community page for Moto owners here: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch

Thank you for the great feedback! We're glad to hear you're enjoying your Motorola—easy setup, great looks, and solid performance are what we aim for. Appreciate your continued trust in the brand! To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en -Carlos