Customer Ratings & Reviews
- Model:
- PB0C0007US
- SKU:
- 12067949
Rating by feature
- Display Quality
Rating 4.6 out of 5 stars
- Camera
Rating 4.4 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
Reasonable price phones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I brough this phone for my in-laws and they liked it
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi RameshbabuD, thanks for letting us know how your in-laws love their new Motorola device. Feel free to follow us on our official community page to get along with fellow Motorola users who got the same device at https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Ythan
bad salesperson
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned the phone due to the rudeness of the manager who took over the sale from the salesperson who was doing just fine.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi none, We’re very sorry to hear about this experience. Customer interactions should always be respectful and professional, and it’s disappointing that this was not the case during your visit. We appreciate you letting us know, and we’ll make sure this feedback reaches the appropriate team so it can be addressed. -Carlos
Not good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not good I didn’t like the phone though the price is ok
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Abeee, We’re sorry to hear that the phone did not meet your expectations. We understand that finding the right device is important, and we appreciate your feedback regarding your experience and the price. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Please share your details at supportforums@motorola.com, and we'll be there to assist. -Mitch
Did not received my purchase (wanna refund)
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bad experience. I still haven't received my product. The roadie put it in front of the wrong door, it wasn't my apartment or the condominium's storage room. I've already contacted the chat 5 times and nothing has been done so far. I've even been to the physical store. Without success. If nothing is done, I'll take the appropriate legal action.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .We’re truly sorry to hear about the trouble you’ve experienced with your delivery and the inconvenience it has caused. We completely understand how frustrating it must be to have your package misplaced and not yet received despite your efforts. As we stand behind our products, we would like to investigate your feedback further. Please share your details at supportforums@motorola.com and kindly refer to this link as a reference. We'll be there to assist.
-Carlos
Moto thinks they know what you need more than you
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Badly written software. Keeps doing this annoying ding dong sound for news headlines without an obvious way to disable. Support is useless
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for bringing this to our attention, Desmando. We apologize for any inconvenience caused by the notifications you're experiencing. As we stand behind our products, we'd like to know more details about what happened and get this sorted out. Write us an email at supportforums@motorola.com. We'll be happy to help. -Mitch
much improvement needed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.a little bit slower piece worth buying samsung worth that price
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi RAJEEVG, Thank you for your feedback. We understand that performance expectations vary, and while some users may prefer Samsung devices, many appreciate the value and features our phone offers at its price point. You can join our official community page if you would like to know more about tips to help optimize your device’s speed and performance of our devices: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en -Carlos
I have battery problem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not even 5 months after starting battery charging problems I buy feb 2025 Now charge only 5 % that’s it. What should I do.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi ShialeshkumarP, We’re sorry to hear about the battery and charging problems you’re experiencing. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Write us an email at supportforums@motorola.com. We'll be there to help. -Mitch
Lying to make a sale
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was lied to I was sold a used phone when I was told they just had opened the box but it had not been used so I'm not impressed
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Annie, We’re very sorry to hear about your experience. Receiving a phone that was used rather than just opened is certainly not the service we aim to provide. We recommend contacting BestBuy to further assist you with the device. -Carlos
You get what you pay for phone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This phone is a 4G phone that is very slow and not very easy to use. it's very disappointed
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for sharing your feedback, TrishaR. We’re sorry to hear that the performance of the phone hasn’t met your expectations, and we understand how frustrating it can be when a device doesn’t perform as expected. Slow is sometimes caused by too many running apps in the background, use your recent apps button to close apps you're not using. It is also a good practice to restart the device periodically (every 2-3 days) to clear out buffers and memory that may lead to intermittent issues. If the concern persists, kindly go to this link: https://motorola-global-portal.custhelp.com/app/mcp/landing_troubleshooter/g_id/5059 > Next > Display/Touchscreen > Phone is slow/unstable and try the recommended steps there. Should there be any further inquiries, please do not hesitate to email supportforums@motorola.com. We'll be glad to help. -Mitch
Phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bad phone defective don't download aps Lose money in this item
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .We're very sorry to hear about your experience. That definitely sounds frustrating, and it's not the experience we want for any customer. As we stand behind our products, we would like to investigate your feedback further. Please share your details at supportforums@motorola.com and kindly refer to this link as a reference. We'll be there to assist. -Carlos
Moto g phone
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Phone was horrible didn't like it at all when it was better
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi JorelP, We’re sorry to hear that your experience with the phone was disappointing. We’d like to understand more about what specifically made it difficult for you to use. Could you please share additional details about the aspects you didn’t like by sending an email to supportforums@motorola.com? Once we have more information, our team can review your feedback and provide guidance or possible solutions. -Mitch
Why not clearly display it is only 4g?
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not work on 5g networks, only 4g, so it is very slow.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi MarilouB! We're sorry for the disappointment. Have you tried checking the specifications and features of the device before purchasing it? Kindly check the specifications of the device, where it's stated that the device supports 4G and not 5G at
https://en-us.support.motorola.com/app/answers/detail/a_id/177738/~/specifications--moto-g-play-%282024%29. -Nate
Don't buy it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't work with my current plan so stupid about restocking fee
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Nona, I’m really sorry to hear that the phone didn’t work with your plan. I completely understand how frustrating that must be, especially with the restocking fee on top of everything. The best way to handle this would be to reach out to Best Buy directly, they should be able to help you with returning the phone.
Again, I’m really sorry for the inconvenience and hope it gets sorted out quickly for you. -Elle
won't work on cricket
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.no sim card said unlock can't put it on cricket got it for my 6 year old grandson turns off all the time have to restart.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Izzy, We’re sorry to hear about the issues you’re experiencing with your Motorola phone. It sounds like there may be a network or activation problem, especially if it’s showing “no SIM card” and won’t work with Cricket. As we stand behind our products, we would like to investigate your feedback further. Please share your details at supportforums@motorola.com and kindly refer to this link as a reference. We'll be there to assist. -Carlos
Did not get real help to fix problem!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after only 10 days!!! Took it back to get a refund!!
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi MichaelN, we're sorry that you ended up returning the phone and getting a refund. We hope you can give us another chance in the future in case you're about to upgrade your device. -Ythan
- Cons mentioned:Features
Purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There was wrong charging cable in the box and few dents here and there
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi FarazJ, We apologize for the inconvenience you're experiencing with your recent purchase. Regarding the incorrect charging cable and the dents you mentioned, since the product was purchased through BestBuy, we recommend contacting their customer support team directly. They will be able to assist you with returns, exchanges, or any other concerns related to the product's condition. -Mitch
For the price is okay
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price is good .............................
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for sharing your feedback, Pearl. We’re glad to hear that you feel the phone offers good value for the price. If you ever need help, give us a holler or reach out to our official Moto G Play community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch
Phone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's slow and poor quality. It's only good for a backup phone.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Anonymous, We’re sorry to hear you’re experiencing this. Slow performance is sometimes caused by too many running apps in the background. Use your recent apps button to close apps you're not using. It is also a good practice to restart the device periodically (every 2-3 days) to clear out buffers and memory that may lead to intermittent issues. If the concern persists, kindly go to this link: https://motorola-global-portal.custhelp.com/app/mcp/landing_troubleshooter/g_id/5059>; Next > Display/Touchscreen > Phone is slow/unstable and try the recommended steps there. Let us know if this helps by sending us an email at supportforums@motorola.com. -Mitch
Not recommended
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Password protected is a joke. I return and bought an iPhone instead.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Fair, I’m really sorry to hear you had such a frustrating experience — that’s never what we want for any customer. As we stand behind our products, we would like to investigate your feedback further. Please share your details at supportforums@motorola.com, and kindly refer to this link as a reference. We'll be there to assist. -Carlos
Best Buy - The Worst
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Best Buy guy sent me out the door with the wrong SIM card. Customer Service kept trying to say that I was doing something wrong.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi DavidG, We’re sorry to hear about your experience at Best Buy. We understand how frustrating it must have been to leave the store with the wrong SIM card and then feel blamed for the problem. Since the purchase and SIM setup were handled by the retailer, we recommend reaching out to Best Buy directly so they can correct this for you. -Mitch