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Customer Ratings & Reviews

Your price for this item is $165.85

Customer reviews

Rating 4.5 out of 5 stars with 877 reviews

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Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 877 reviews
  • Rated 5 out of 5 stars

    Best phone ever

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice camera, fast and good locking phone. Being unlocked allows me to use service of my choice

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We're thrilled to hear you love your phone, GetrudeK. A great camera, fast performance, and the freedom of an unlocked device make for an awesome experience. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Affordable good phone.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone for my Mom and she loves it. It is easy for her to use and the price was good.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi DebE, That’s wonderful to hear! We’re so glad your mom is enjoying her new Motorola phone and found it easy to use. Thank you for choosing Motorola and sharing your positive experience with us! To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en -Carlos MotorolaMobility

  • Rated 5 out of 5 stars

    good phone for a value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is my 3rd buy in last 2 years from best buy. this phone matches performance with $600 phone and my friends like this gift. Order online, pick up which saves lot of time in hassle free from best buy.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Sathish, We’re glad to hear you’re enjoying the great value and performance of your Motorola phone, and that it made a well-received gift. It’s wonderful to know you’ve chosen Motorola multiple times. Thank you for your loyalty and for being part of the Motorola family. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Worth every penny

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it…unbelievable how well it works and the features

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi HaleshaT, Thank you for your awesome feedback! We’re so glad to hear that you're loving your new Motorola phone and are impressed with its performance and features. It’s great to know it’s exceeding your expectations! You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch MotorolaMobility

  • Rated 4 out of 5 stars

    Works about as well as you'd expect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The customer service was excellent and the phone works the way you would expect a Motorola to function. I will say that the mic doesn't pic up that well, which is a downside that I didn't anticipate for a phone.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your experience, Melinda. We’re glad to hear you were satisfied with the customer service and that the phone performs as expected overall. We appreciate you pointing out the microphone concern. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Please share your details at supportforums@motorola.com, and we'll surely help you from there. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great for my husband who is not tech savvy. Battery life is great he charges it every two days.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Mykia21, Thank you for sharing your feedback! We’re glad to hear the phone is user-friendly for your husband and that the battery life is keeping up with his needs. We appreciate your review! You can join our official community page if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en -Carlos MotorolaMobility

  • Rated 5 out of 5 stars

    Phone review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone works very good. Definite upgrade from what I had to replace.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi SteveS, we’re glad to hear your Moto G Play 2024 is a solid step up from your previous phone. If you ever want to explore more features or chat with other users, check out our Moto G Play 2024 community: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en - Mike MotorolaMobility

  • Rated 4 out of 5 stars

    Good basic phone for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone. Definitely not high end but it does everything I need. Assigning individual ring tones is a little glitchy but for the price point I'll live with it .

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Mikemangler, We’re glad to hear your phone meets your needs and delivers great value. We appreciate your support and hope you continue enjoying your Motorola device. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Super Cell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the Moto G Play 2024. It has all the bells and whistles I want.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi JULES, Thank you for your positive feedback! We’re glad to hear you’re enjoying the Moto G Play 2024 and that it has all the features you were looking for. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Happy with purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast shipping. Phone works great I only buy Motorola's because they're so user friendly and easy to navigate. Best Buy's website is easy to navigate

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi CelestaH, Thank you for your wonderful feedback! We're thrilled to hear that you had a great experience with fast shipping and that you enjoy using Motorola phones for their user-friendly design. We're also glad you find Best Buy’s website easy to navigate. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en -Carlos MotorolaMobility

  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone for my needs. I will definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Online Phone Purchase & Curb Side pick up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was nice to find the perfect phone online and be able to order it and do curb side pick up. It is hard for me to physically go shopping so I was very happy to find the right phone online and have it brought out to my car. That means a lot to me. The phone I purchased worked out very well. No problems. It was exactly what I needed and the price was very reasonable. Overall, I am very pleased with my phone and my Best Buy experience. Thank you.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you so much for sharing your wonderful experience, User446170. We’re so glad to hear that the online ordering and curbside pickup worked perfectly for you. It’s great to know you found the right phone with ease and that it’s meeting your needs. We’re also happy that you had a smooth experience with Best Buy. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Recommended it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good device and reasonable price. It's open box but good deal

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Bidet, we’re glad to hear your open-box Moto G Play 2024 turned out to be a great deal. If you ever want to explore more features or chat with others, feel free to visit our Moto G Play 2024 community here: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en - Mike MotorolaMobility

  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very effective, has great apps and the security features.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi FrancisB, We’re glad to hear you’re finding your phone effective! It’s great that the apps run well and that the security features give you peace of mind — those are important aspects of a reliable device. You can join our official community page if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en -Carlos MotorolaMobility

  • Rated 5 out of 5 stars

    One and only store for over 20 years

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Best Buy have in my store for over 20 years. I purchased the TV all my appliances telephone cell phone laptop very good customer service people are so polite and love to shop here I would recommend the store

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi BrunildaV, Thank you for sharing your experience! It’s wonderful to hear that Best Buy has been your go-to store for over 20 years and that you’ve had such positive experiences with their customer service. We appreciate your recommendation and loyalty. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    It's a very very good phone, for the price too.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a very good phone. I need it especially because I am diabetic. I use it for my blood sugar test with devcon g7.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your experience, Angelicalangie. We’re glad to hear your Motorola phone is working well for you, especially with your Devcon G7 for managing your diabetes. It’s great to know it’s helping make your daily routine easier. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Great phone at a great price!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone! I bought it for my grandma, who needed something modern, smooth, and reliable, but not overly expensive as she only watches videos and calls her friends. Getting a more powerful or high-end device wouldn’t have made sense for the way she uses it. This phone turned out to be the perfect balance—exactly what she needed. Highly recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Moto g play

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone nice speaker lots of apps good battery life

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for the great feedback! We're happy to hear you're enjoying the phone's speaker quality, app options, and strong battery life. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en -Carlos MotorolaMobility

  • Rated 5 out of 5 stars

    Happy customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super great deal! Easy to use and user friendly. Many features can be personalized. Still discovering awesome settings available. Took few days to get used to new Smart phone and am surprised by the many options and features on this phone.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi! We're thrilled that you're enjoying your new phone and finding it easy to use, thanks to its numerous customizable features. Thanks for the great feedback. Enjoy exploring everything it has to offer! To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en -Carlos MotorolaMobility

  • Rated 5 out of 5 stars

    Excellent quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent cell phone i recomend this one for anyone that is looking for a good cell phone

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Applewatch, We’re glad to know you’re pleased with the quality and performance of your Motorola phone. Thanks for recommending it to others! If you're interested, you may want to check our official Motorola community page for Moto owners here: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch MotorolaMobility