Customer Ratings & Reviews
- Model:
- PB0C0007US
- SKU:
- 6568429
Rating by feature
- Display Quality
Rating 4.6 out of 5 stars
- Camera
Rating 4.4 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
Customers are saying
Customers regard the moto g play 2024 64GB (Unlocked) favorably, especially noting its overall performance, camera quality, and battery life. Many find it easy to use and appreciate the screen size. The only concern mentioned by some customers is the storage capacity.
This summary was generated by AI based on customer reviews.
Moto G play 2024
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a great phone just the battery is not that great for a 5000 milliampere hours battery.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for sharing your feedback with us, JackBarbs! We appreciate your perspective on the battery performance of the Moto G Play. We apologize for any inconvenience this may have caused.
To help optimize your battery life, here are some useful tips you can try: https://en-us.support.motorola.com/app/answers/detail/a_id/177413/~/tips-to-extend-the-battery-life---moto-g-play-%282024%29. You can join our online community if you would like to know more about the exciting features of our devices here: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Elle
Did not received my purchase (wanna refund)
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bad experience. I still haven't received my product. The roadie put it in front of the wrong door, it wasn't my apartment or the condominium's storage room. I've already contacted the chat 5 times and nothing has been done so far. I've even been to the physical store. Without success. If nothing is done, I'll take the appropriate legal action.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .We’re truly sorry to hear about the trouble you’ve experienced with your delivery and the inconvenience it has caused. We completely understand how frustrating it must be to have your package misplaced and not yet received despite your efforts. As we stand behind our products, we would like to investigate your feedback further. Please share your details at supportforums@motorola.com and kindly refer to this link as a reference. We'll be there to assist.
-Carlos
Don’t ever buy open box item
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed that it didn’t have a charger and cord.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Laptop, We’re sorry to hear about your disappointment with the Open Box item and the missing charger and cord. Since this purchase was made through Best Buy, we recommend contacting their customer service or visiting the store where you bought the phone to discuss the missing accessories and possible solutions. -Mitch
Not recommended
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Password protected is a joke. I return and bought an iPhone instead.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Fair, I’m really sorry to hear you had such a frustrating experience — that’s never what we want for any customer. As we stand behind our products, we would like to investigate your feedback further. Please share your details at supportforums@motorola.com, and kindly refer to this link as a reference. We'll be there to assist. -Carlos
Mistake
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Paid $140 for this phone had it a month and a half it’s no longer returnable and still brand new. Went to a ecoATM and got offered $8. What a joke. I didn’t take the offer needless to say since this phone is clearly overpriced trash. Then I saw this at Dollar General for $50 bucks new. Rip off. Camera sucks.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi WilliamM, We're sorry to hear about your experience and we understand how frustrating it can be to feel like you didn’t get the value you expected. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Write us an email at supportforums@motorola.com. We'll be there to help. -Mitch
Phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bad phone defective don't download aps Lose money in this item
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .We're very sorry to hear about your experience. That definitely sounds frustrating, and it's not the experience we want for any customer. As we stand behind our products, we would like to investigate your feedback further. Please share your details at supportforums@motorola.com and kindly refer to this link as a reference. We'll be there to assist. -Carlos
You get what you pay for phone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This phone is a 4G phone that is very slow and not very easy to use. it's very disappointed
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for sharing your feedback, TrishaR. We’re sorry to hear that the performance of the phone hasn’t met your expectations, and we understand how frustrating it can be when a device doesn’t perform as expected. Slow is sometimes caused by too many running apps in the background, use your recent apps button to close apps you're not using. It is also a good practice to restart the device periodically (every 2-3 days) to clear out buffers and memory that may lead to intermittent issues. If the concern persists, kindly go to this link: https://motorola-global-portal.custhelp.com/app/mcp/landing_troubleshooter/g_id/5059 > Next > Display/Touchscreen > Phone is slow/unstable and try the recommended steps there. Should there be any further inquiries, please do not hesitate to email supportforums@motorola.com. We'll be glad to help. -Mitch
Phone Screen
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The was not good quality is take like 1 week for his broked by falling with me
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi AmadouB, We’re sorry to hear about your phone screen breaking so soon. While physical damage is not covered under the standard warranty, you may consider getting it repaired for a fee. You can find your repair options here: https://en-us.support.motorola.com/app/repair-faqs/category/how-submit-repair. If you have any questions or need further assistance, please feel free to reach out to us via email at supportforums@motorola.com. -Mitch
No eSIM and 5G
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.apart form missing eSIM and 5G the rest is perfect
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi SamuelK. Thanks for posting this. I understand that you would like to see an e-SIM and 5G feature on this device model, and I completely agree that this would be a great addition.Please know that we value your feedback and will ensure that your suggestion reaches our team. Although I cannot guarantee its implementation, we constantly strive to enhance our products and services by listening to our customers. Thank you for taking the time to share your thoughts with us! If you have any other concerns, we are here to assist you. Should you have any further questions or concerns, please don't hesitate to contact us at supportforums@motorola.com. -Nate
Reasonable price phones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I brough this phone for my in-laws and they liked it
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi RameshbabuD, thanks for letting us know how your in-laws love their new Motorola device. Feel free to follow us on our official community page to get along with fellow Motorola users who got the same device at https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Ythan
Moto thinks they know what you need more than you
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Badly written software. Keeps doing this annoying ding dong sound for news headlines without an obvious way to disable. Support is useless
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for bringing this to our attention, Desmando. We apologize for any inconvenience caused by the notifications you're experiencing. As we stand behind our products, we'd like to know more details about what happened and get this sorted out. Write us an email at supportforums@motorola.com. We'll be happy to help. -Mitch
Best Buy - The Worst
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Best Buy guy sent me out the door with the wrong SIM card. Customer Service kept trying to say that I was doing something wrong.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi DavidG, We’re sorry to hear about your experience at Best Buy. We understand how frustrating it must have been to leave the store with the wrong SIM card and then feel blamed for the problem. Since the purchase and SIM setup were handled by the retailer, we recommend reaching out to Best Buy directly so they can correct this for you. -Mitch
Phone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's slow and poor quality. It's only good for a backup phone.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Anonymous, We’re sorry to hear you’re experiencing this. Slow performance is sometimes caused by too many running apps in the background. Use your recent apps button to close apps you're not using. It is also a good practice to restart the device periodically (every 2-3 days) to clear out buffers and memory that may lead to intermittent issues. If the concern persists, kindly go to this link: https://motorola-global-portal.custhelp.com/app/mcp/landing_troubleshooter/g_id/5059>; Next > Display/Touchscreen > Phone is slow/unstable and try the recommended steps there. Let us know if this helps by sending us an email at supportforums@motorola.com. -Mitch
For the price is okay
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price is good .............................
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for sharing your feedback, Pearl. We’re glad to hear that you feel the phone offers good value for the price. If you ever need help, give us a holler or reach out to our official Moto G Play community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch
Don’t buy!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Phone lags. Waste of money. Would never purchase again
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi RodIllescas, We’re sorry to hear you’re experiencing lag with your phone. That’s definitely frustrating. As we stand behind our products, we would like to investigate your feedback further. Please share your details at supportforums@motorola.com and kindly refer to this link as a reference. We'll be there to assist. -Carlos
No password came with it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it and it was locked with a password... Had to bring it back the next day and never got to use it.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi NathanH, We’re sorry to hear about the trouble you experienced with the locked device. Since the phone was purchased from Best Buy, we recommend contacting their customer service directly for assistance with the return or exchange process. They will be best equipped to help you resolve this quickly. -Mitch
Did not get real help to fix problem!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after only 10 days!!! Took it back to get a refund!!
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi MichaelN, we're sorry that you ended up returning the phone and getting a refund. We hope you can give us another chance in the future in case you're about to upgrade your device. -Ythan
Horrible phone quality
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned this phone - people said it sounded like I was talking under water
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Spassu, We're sorry to hear that you are not happy with your purchase, and you had to return the phone. Hope you can give us another chance, and if you need further information, feel free to email us at supportforums@motorola.com. We'll be there to help. -Mitch
ugh
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am so angry! I just bought this brand new today and its shut off like 4 times on its own. This is CRAZY!!! I want my money back
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .We're sorry to hear about your experience! A brand-new phone should not be shutting off unexpectedly. As we stand behind our products, we would like to investigate your feedback further. Please share your details at supportforums@motorola.com and kindly refer to this link as a reference. We'll be there to assist.
-Carlos
Abruptly turns itself off.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Okay,"but abruptly turns off" don't be on an important call!
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Craig, We're sorry to hear that you're experiencing concern with your Moto G Play abruptly turning off, especially during important calls. That's not the experience we want you to have with our devices. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Please write us an email at supportforums@motorola.com. We'll be there to help. -Mitch