Customer Ratings & Reviews

Hi MiriamA, We’re very sorry to hear that your phone broke so soon after purchase. This is certainly not the experience we want for our customers. As we stand behind our products, we would like to investigate your feedback further. Please share your details at supportforums@motorola.com and kindly refer to this link as a reference. We'll be there to assist. -Carlos

We’re sorry to hear about your experience, IsuK. As we stand behind our products, we'd like to know more details about what happened and get this sorted out. Write us an email at supportforums@motorola.com. We'll be happy to help. -Mitch

Hi EnriqueV, Thank you for your feedback! We’re glad to hear the phone offers excellent value and works well in both Mexico and the U.S. We appreciate you sharing your positive experience. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en -Carlos

Hi Jane, Thank you for your feedback! We're glad to hear that the phone is working well for your needs. We understand how certain pre-installed features may not suit everyone, and we're happy you were able to customize your experience. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch

Thank you for your feedback on the Moto G Play (2024)! We’re delighted to hear that you’re enjoying the design and that the durability meets your expectations. Our goal is to create devices that are both stylish and sturdy, so it’s great to know we’ve hit the mark. If you need any assistance or have questions, please don’t hesitate to reach out at: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Aria

Thank you for your positive review! We're glad to hear you're happy with the phone. If you're interested, we'd like to hear your story and share it with Moto G Play users here: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch

Hi RaulG, Thank you so much for your wonderful feedback! We're thrilled to hear that the Moto G Play is your best phone yet and that you'd recommend it to your friends and family. You can join our official community page if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en -Carlos

Thank you for your great feedback, MohammadH. We’re so glad to hear you're enjoying the phone, especially the camera quality, and that it offers great value for the price. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch

Hi RonaldB, We’re glad to hear the phone itself is working well, and we’re sorry the setup process was difficult. As we stand behind our products, we’d like the opportunity to investigate your feedback further. Please reach out to us at supportforums@motorola.com, and we’ll be happy to assist and guide you through any setup concerns. -Mitch

Thank you for your positive feedback, Andres. We're glad to hear you find the phone to be a great fit for the price and appreciate its quality. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch

Hi SergioS! Thank you for sharing your post. It's wonderful to hear that the device is functioning well. We would love to hear more about your experience. Please consider joining our official community page at https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Ythan

Thank you for sharing your experience, BritniM. We're so glad to hear you're happy with your new phone and received such great customer service. It’s wonderful that the team helped you get everything set up and made sure you felt comfortable with the process. If you're interested, please follow our official community page:  https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch

Hi Symbyot, We're glad to hear that you find our device solid and suited for work. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch

Thank you so much for the awesome feedback, AdolfoO. We’re thrilled to hear you're loving your phone! To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch

Hi Astralfire, Thank you for sharing your positive experience! It’s great to hear that you’re enjoying your new phone and appreciate the value it offers compared to other devices. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Kylee

Thank you for sharing your experience, CalimanTex. We’re glad to hear your phone is working well on AT&T and that the NFC feature is helping with your mom’s glucose reader. We appreciate you choosing Motorola! If you're interested, you may want to check our official Motorola community page for Moto owners here: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch

Hi Tony, Thank you for sharing your experience! We’re so happy to hear that your Moto G Play 2024 has been a great gift for your preteen and that Best Buy provided excellent support during your purchase. We appreciate you choosing Motorola and Best Buy! To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en -Carlos

Hi JasonF, thank you for your feedback! We’re glad to hear that you’re enjoying your Motorola phone and appreciate its value. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en -Carlos

Hi FrancesM, We’re thrilled to hear that Joseph, Mike, and Trevor provided such helpful support! We’re glad your grandson is enjoying his new Motorola phone. Thank you for sharing your experience! If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch

Hi CrispoM, Thank you for your positive feedback! We’re glad to hear that the online shopping and pickup process was convenient for you. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch