Customer Ratings & Reviews

Hi MurilloA, We’re sorry to hear about your experience with the return and the partial refund. We understand how frustrating it can be to not receive the full amount back. Please reach out directly to Bestbuy support for further assistance. -Carlos

Hi LuisV, Thank you for the kind words! We’re so happy to hear your mom is enjoying the phone, especially its ease of use. Providing great quality at a great price is what we aim for, and it’s wonderful to know it brought her joy. If you're interested, please follow our official community page:  https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch

Thank you for your awesome feedback, AlexanderG. We’re so glad to hear that your Motorola phone is performing well for gaming and delivering great connectivity through Verizon. We’re proud to offer a device that provides excellent performance, especially on a budget. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch

Hi Awesome, Thank you so much for your kind words! We're truly honored to be part of such a meaningful gift. It's wonderful to hear that your mom is enjoying her new phone. We appreciate you choosing Motorola and being part of our community! To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch

Hi Mickey, We’re so glad your friend is enjoying the phone and all its great features. Thank you for the recommendation. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch

Hi SandeepC, Thank you for the recommendation! We're glad to hear you're enjoying your device and finding great value for the price. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en -Carlos

Hi Godsgal2020, Thank you for your feedback. We're glad the phones are working for your current needs, and we appreciate your understanding. You can join our official community page if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en -Carlos

Thank you for your feedback! We're thrilled to hear that you're impressed with your Motorola phone. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en -Carlos

Hi JamesK. Thanks for letting us know how satisfied you were with your recent purchase. We're honored you chose Motorola Mobility as your device provider. Kindly follow us on our official community page at https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Nate

Thank you for a positive review, Zahara. We're delighted to hear that you're happy with your purchase. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch

Hi KathyH, Thank you for sharing your experience! We're glad to hear that the young man who assisted you was kind and polite. Providing excellent support is very important to us. If you're interested, you may want to check our official Motorola community page for Moto owners here: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch

Hi Handsomedevil, We're happy to hear that the setup was easy and that you’re finding great value in your Motorola phone. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch

That’s great to hear, Cybdiver. The Moto G Play 2024 phone is a reliable option for a backup or company phone, providing essential features and solid performance for calls and everyday use. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch

Thank you so much for your continued support! We're thrilled to hear you not only enjoy the phone yourself but also chose it as a gift for others. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en -Carlos

Hi IndiraB, We’re thrilled to hear you’re so happy with the quality of your phone that you decided to get a second one. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch

Glad to hear you're happy with your phone! It's great that activation was smooth and hassle-free. Enjoy your device, and thanks for sharing your feedback! To be up to date with our devices, please follow our official community page:https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en -Carlos

Hi Ernesto, Thank you for sharing your experience. We’re glad to hear the phone is serving your work needs, but we’re sorry to hear about the slow startup and app performance. That’s not the experience we aim for.
Slow performance is sometimes caused by too many running apps in the background. Use your recent apps button to close apps you're not using. It is also a good practice to restart the device periodically (every 2-3 days) to clear out buffers and memory that may lead to intermittent issues. If the concern persists, kindly go to this link: https://motorola-global-portal.custhelp.com/app/mcp/landing_troubleshooter/g_id/5059 > Next > Display/Touchscreen > Phone is slow/unstable, and try the recommended steps there. Let us know if this helps by sending us an email at supportforums@motorola.com. -Mitch

Hi HarshaB, We're sorry to hear that these are happening on your phone. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Please email us at supportforums@motorola.com for us to further assist you. -Mitch

Hi Jenny, Thank you for your feedback! We're happy to hear you find the phone a great gift option, especially at this price. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en -Carlos

Thank you for your feedback! We’re glad to hear the phone is a good fit for you with its great price, excellent condition, and speed. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en -Carlos