Customer Ratings & Reviews
- Model:
- PB0C0007US
- SKU:
- 6568429
Rating by feature
- Display Quality
Rating 4.6 out of 5 stars
- Camera
Rating 4.4 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
Customers are saying
Customers are delighted by the moto g play 2024 64GB (Unlocked)'s overall performance, camera quality, and battery life, with many finding it easy to use and appreciating the screen size. The processor speed and features also receive positive feedback. The primary concern expressed by a few customers is the storage capacity.
This summary was generated by AI based on customer reviews.
Moto g play 2024
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They work a little slower than I'd like but overall they r good phones
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi JosephS, We’re sorry to hear the performance isn’t quite what you expected, but we’re glad overall you’re finding the Moto G Play 2024 to be a good phone. Slow performance is sometimes caused by too many running apps in the background. Use your recent apps button to close apps you're not using. It is also a good practice to restart the device periodically (every 2-3 days) to clear out buffers and memory that may lead to intermittent problems. If the concern persists, kindly go to this link: https://motorola-global-portal.custhelp.com/app/mcp/landing_troubleshooter/g_id/5059 > Next > Display/Touchscreen > Phone is slow/unstable and try the recommended steps there. Should there be any further inquiries, please do not hesitate to email supportforums@motorola.com. We'll be glad to help. -Mitch
Good phone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good phone good phone good phone good phone ¡!¡!!!!!
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for your enthusiastic feedback, CarlosS. We're thrilled to hear that you're enjoying your phone so much. If you're interested, we'd like to hear your story and share it with Moto G Play users here: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch
- Cons mentioned:Features
Don’t ever buy open box item
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed that it didn’t have a charger and cord.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Laptop, We’re sorry to hear about your disappointment with the Open Box item and the missing charger and cord. Since this purchase was made through Best Buy, we recommend contacting their customer service or visiting the store where you bought the phone to discuss the missing accessories and possible solutions. -Mitch
Great phone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful phone. Nice pixel, I will recommend this
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Brunie, We're thrilled to hear that you're enjoying your phone and that you find the pixel quality to be nice. Your recommendation means a lot to us. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch
Would if I could think of one
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Almost impossible to use, whether texting, emailing, or taking photos. It's constantly beeping with nothing new on it. Lots and lots of announcements constantly clog up the screen. I liked my older Android phone MUCH better (now lost because the GPS stayed on overnight and ran down the battery to zero, so I couldn't call it to see where it was in the house). AND, what is the "Moto" icon all about??
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for sharing your experience, we're really sorry to hear that things haven't gone smoothly. It sounds frustrating to deal with constant notifications and interruptions, and we understand how that can make the phone hard to use. As we stand behind our products, we would like to investigate your feedback further. Please share your details at supportforums@motorola.com and kindly refer to this link as a reference. We'll be there to assist. -Carlos
Good phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A decent device for the price. Will work great for a temporary need
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi KayM, Thank you for sharing your feedback! We're glad to hear the device is meeting your needs and proving to be a good fit for your current situation. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en -Carlos
Break easy
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I still have it but in less than a month all the front glass break. And I buy it for $99 but the glass was $150. A little disappoint about how fast break
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi ValerieR, We’re sorry to hear that the front glass broke so quickly. We understand how disappointing this must be, especially given the repair cost. Considering your situation, the next step would be to have your phone serviced. You can send your device to our repair center, where it will undergo a full evaluation and investigation. You can find your repair options and submit your device through this link: https://en-us.support.motorola.com/app/repair-faqs/category/how-submit-repair.
If you have any questions along the way, please write us an email at supportforums@motorola.com. We'll be there to help. -Mitch
Kept turning off on own
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This phone was fine until it started turning off by itself. I must say that Motorola did try their best. However, I had to return the phone.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Alanaek, We're sorry to hear you had to return the phone. We're always looking for improvements and we appreciate your feedback on our products, we'll relay the message to the team. Hope you can give us another chance in the future. -Mitch
Freez phone allows
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only good for kids not enough space so slow no storage space enough
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi EbrahimM, We’re sorry to hear that your phone is freezing and running slowly due to limited storage. To help improve performance, please try the following steps: check your available storage by going to Settings > Storage, and free up space by deleting unused apps, old photos, videos, and files. You can also clear app cache for frequently used apps by going to Settings > Apps > select the app > Storage & cache > Clear cache. Clearing the cache will remove any temporary files being stored by the device. After freeing up space, restart the phone and make sure all apps and the device software are fully up to date under Settings > Security & privacy > Updates. If the phone is still slow, please send us an email at supportforums@motorola.com with the details. We'll be there to assist you. -Mitch
Good phone for price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a decent phone for the price, I had no issues with it
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi AidanS, We're glad to hear you're satisfied with the value and performance of your Motorola phone. It's great to know that it’s been working smoothly for you. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch
Not user friendly
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is hands down the worst cell phone ever. No battery life, no storage and no directions for funky pages. Never did figure it out before I decided to go back to Samsung. Get something else to save waste.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Bobbi, We’re sorry to hear about your experience with your phone. It’s never our intention for any customer to feel frustrated or dissatisfied, and we appreciate you taking the time to share your honest feedback. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Kindly send us an email at supportforums@motorola.com, and we'll assist you from there. -Mitch
Ok phone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a ok phone. Im having problems connecting it with my provider and my hotspot dosent work
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi SaulG, We're sorry to hear you're having trouble with connectivity. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Please write us an email at supportforums@motorola.com. We'll be happy to help. -Mitch
Low memory but good.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was good for the price. The memory capacity is low though.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thanks for your feedback! We're glad you found it good for the price and appreciate your note on the memory capacity. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en -Carlos
- Pros mentioned:Overall performance
Loved it
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its good for the cost,also the mobile itself is a gem for its performance
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Srikar, Thank you so much for your kind words! We're thrilled to hear you're enjoying your phone. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch
Product overview
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It gets the job done. Processing is a bit slower compared to the iPhone I had. But it's manageable.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for sharing your experience with us, JordanT. We're sorry to hear that the processing speed hasn’t been meeting your expectations. We understand how important it is to have a device that operates smoothly and efficiently. Slow is sometimes caused by too many running apps in the background, use your recent apps button to close apps you're not using. It is also a good practice to restart the device periodically (every 2-3 days) to clear out buffers and memory that may lead to intermittent issues. If the concern persists, kindly go to this link: https://motorola-global-portal.custhelp.com/app/mcp/landing_troubleshooter/g_id/5059 > Next > Display/Touchscreen > Phone is slow/unstable and try the recommended steps there. Should there be any further inquiries, please do not hesitate to email supportforums@motorola.com. We'll be glad to help. -Mitch
Worst phone I've ever owned
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Barely functional. Input delay. People couldn't hear me on calls. You could barely run the simplest of apps. Bought this in a pinch when previous phone broke on a vacation... Would not recommend
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Colin, We’re very sorry to hear about the issues you experienced. It sounds like the phone did not meet your expectations, especially with call quality, input delays, and app performance. As we stand behind our products, we would like to investigate your feedback further. Please share your details at supportforums@motorola.com and kindly refer to this link as a reference. We'll be there to assist. -Carlos
Temporary Phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The phone is pretty slow and not a phone that I can use for more than a temporary time
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi ENSS, We apologize that your phone feels slow and isn’t suitable for long-term use. Allow us to help. Slow is sometimes caused by too many running apps in the background, use your recent apps button to close apps you're not using. It is also a good practice to restart the device periodically (every 2-3 days) to clear out buffers and memory that may lead to intermittent problems. If the concern persists, kindly go to this link: https://motorola-global-portal.custhelp.com/app/mcp/landing_troubleshooter/g_id/5059>; Next > Display/Touchscreen > Phone is slow/unstable and try the recommended steps there. Should there be any further inquiries, please do not hesitate to email supportforums@motorola.com. We'll be glad to help. -Mitch
Failed after 2 months
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Phone is slow and screen went black. My son can no longer use it. Did not even last 2 months.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi LouieV, I’m very sorry to hear about the problems with the phone, especially since it stopped working so soon. That’s definitely not the experience we want for you or your son. As we stand behind our products, we would like to investigate your feedback further. Please share your details at supportforums@motorola.com and kindly refer to this link as a reference. We'll be there to assist. -Carlos
Bestbuy find anyway to scam
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I noticed that this is the exact same phone that target boost mobile and all of the other store sale. They charged almost 3 times the price and when I took it back to the store, product was never open taken out of the box or anything they charged me like $35 for a restock fee Insane yeah I won’t be buying any technology or anything from them if I’m not 150 thousand percent sure that I will be need it, and I watched a girl do the “”restock she literally looked at it looked at the SIM card and put it back. That is what you’re charging me $35 for that is insane.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi NiqueB, We're really sorry to hear about your experience with the return and restocking fee. While we don’t control the policies of individual retailers, we understand how frustrating it can be to be charged a significant fee, especially for an unopened product. We appreciate you bringing this to our attention, and we’ll make sure to share this feedback internally. -Carlos
not happy with best buy service
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.IT DID NOT WORK WITH OUR CARRIER SPECTUM. THE SALES PERSON DID NOT TELL US. THEY JUST TOLD US TO RETURN IT WE HAVE TO PAY $40 STOCKING FEE. unfair
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Elisabet, We’re sorry to hear about your experience with your purchase and the service at Best Buy. We’ll be sure to relay your feedback to Best Buy for their awareness. We appreciate you sharing your experience with us and understand your frustration. -Mitch