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Customer Ratings & Reviews

Your price for this item is $218.99
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The comparable value price is $229.99

Customer reviews

Rating 4.5 out of 5 stars with 1967 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers recognize the Moto G Plus (5th Gen) as a budget-friendly smartphone with an impressive camera and long battery life. They appreciate the ease of use and the fact that it is unlocked. However, some users have expressed concerns about the lack of NFC, occasional slow performance, subpar sound quality, and quiet speakers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 1,967 reviews
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great phone for the money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using several weeks now and haven't really found anything about the phone I don't like. For a moderate price your getting a great phone.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it on sale brand new after tax for $200 for my daughter & she's stoked. Bout the same as my Moto Z Play just doesn't accept mods

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Excellent Phone for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My phone had a cracked screen and rather than repair it, I decided to purchase this one. It has a great camera and screen colors are sharp.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi RAS1,

      Thanks for your review! The phone really has a great camera ans performance. Thanks for being one of our customers, Enjoy!

      -Jess MotorolaMobility

  • Pros mentioned:
    Battery life
    Cons mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good phone for the Money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First off I got this for under $99 which made it a very good deal. Battery life about 2 days with mostly music and surfing for news. Call quality ok but people say at times my voice goes in fades back and forth. That has happened at multiple locations. Camera better than my J3. Not much bloatware. I use Boost network if thats helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone - Good Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this phone specifically so I could operate on any network, not buy through a provider payment plan, and be free to switch whenever I wanted. I put my Verizon sim in and immediately had service. I went to England used a local sim and immediately had service, went to Kenya and put a local sim in and immediately had service. I came home put my original sim in and went right back to my regular Verizon account. The great flexibility of multiple networks and no provider specific software makes this the perfect phone for me.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use, Price

    Rated 5 out of 5 stars

    Great smart phone for a great price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this phone as an upgrade to my dad’s 2nd gen, which he also loved. My dad is in his 70s and this phone is easy for him to learn and use, and has a great camera and 32g for under $200! If you’re looking for an amazing smart phone and don’t want to pay the price of an iPhone or Samsung - this is it! It seriously is an awesome phone!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    first time moto user

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a unlocked not too pricey phone its not bad... but I dont care for the alarm and the sound notifications are not the best.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 4 out of 5 stars

    Definitely better than the LG Leon

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone to replace my old LG Leon. The camera is better, the processor is better, and it doesn't only have 8 *coughcoughthatmeans3* GB of storage. The startup takes a really long time and is completely unnecessary, although it is bright and colorful. It doesn't seem like the brightness options are as dramatic as in the Leon.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera

    Rated 4 out of 5 stars

    Great phone for a great price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera quality is pretty good. Turbo charger is incredibly fast and battery life is long lasting. Easy to use. It doesn't seem to have a media player or music storage other than Google music. Compatible with most service carriers. Cool accessibility features. Overall great purchase if you want simple something simple and sleek.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much better than my old Galaxy S5. Does not get hot. Quick Charge 60% in 15 minutes. Battery charge seems to last me about 3 days.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Price

    Rated 5 out of 5 stars

    Love the battery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first Motorola phone. Love the battery life and the quick charge option. I miss some of the default apps from prior phone and can’t seem to find equivalent ones in the play store but that’s life. But I am loving this phone and would buy it again. 8 didn’t think I would find one for this price. The guy at Best Buy was very helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great little phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great little phone. By little I mean size wise, I needed more like a tablet. Works great, awesome battery life

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Clross,

      Thanks for your feedback! This phone has great features and has size which can be easy hold. We appreciate you have one of our phones.

      -Jess MotorolaMobility

  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Great for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera, good clarity. Durable as well. Dropped it a few times and no scratch yet. Overall a good purchase for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great Phone for Someone on a Budget

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Read many reviews; Offers great functionality at a great price point; Easy to use; the Best Buy team was very helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Solid mid range phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone for the price. Easy to setup. Had a moto e4 and familiar enough to navigate easily. Good camera. Nice build feel.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 4 out of 5 stars

    Great features for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great help from the staff. Like the fingerprint reader. Takes great pictures.

    I would recommend this to a friend
  • Cons mentioned:
    Nfc

    Rated 5 out of 5 stars

    Excellent phone for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No NFC, which I was interested in for security reasons, but otherwise it has everything I want and very little that I don't.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi freebird,

      Thanks for your feedback. We have made phones to suit our customers need or expectations.There are features which users usually use while others don't.

      -Jess MotorolaMobility

  • Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was the first time I bought a multi-carrier phone and I was a bit nervous on how it was going to work, also it was a gift for my mom whose cell died a few days earlier and got a Samsung Galaxy 4 (by the way worst phone she could have gotten). The transition was very smooth and my mom learned how to use it rather quickly. I will strongly recommend this phone for calls and text mainly (why I bought it for mom) and a handful of android apps that allow her to listen to radio and watch tv.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great Unlocked Smartphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this phone for almost a month now. Very satisfied and glad I'll be able to pay it off in five more payments.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Superb

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone and more quality than the price would make me think. Runs as good as my S7 that was nearly 4 times the price

    I would recommend this to a friend