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Customer Ratings & Reviews

Your price for this item is $218.99
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The comparable value price is $229.99

Customer reviews

Rating 4.5 out of 5 stars with 1967 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers recognize the Moto G Plus (5th Gen) as a budget-friendly smartphone with an impressive camera and long battery life. They appreciate the ease of use and the fact that it is unlocked. However, some users have expressed concerns about the lack of NFC, occasional slow performance, subpar sound quality, and quiet speakers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 1,967 reviews
  • Pros mentioned:
    Battery life, Speed

    Rated 5 out of 5 stars

    GREAT PHONE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My existing mobile phone, a S4 broke completely. Needed a new phone and was looking at a UNLOCKED phone. After reading review after review I decided on the MOTO G5. Best value for a full feature phone. Battery life is great, fast and plenty of power and speed. Highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with the purchase of this phone! I love it! And for under $200 even better!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone for the money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and current wi-fi/lte, easy to use, aesthetically pleasing, and nice size memory cache

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 4 out of 5 stars

    Good phone with less price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my sister, she liked it very much, easy to use and gray color is nice

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Reddy,

      Thanks for your feedback! We made this phone to suit your style and needs. We appreciate you have one of our phones.

      -Jess MotorolaMobility

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great battery life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I like this phone, decent camera, great all day battery life. I like front facing speaker. Screen is ok. I don't play heavy games, so 2gb of ram is enough for me. Storage you can expend with micro SD card. Also I very like turbo fast chargher. I like it, and looks good.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 4 out of 5 stars

    Great smartphone on a budget

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unlocked for freedom to choose carrier. Works great with my cricket wireless network. The camera is superb. Make sure you purchase a phone case. The 4 corners will scuff if you drop it and the metal backing dented from my buttons on back pocket when I sat on it.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Started off with the Moto G3rd gen and up graded to the Moto G5 Plus. slightly bigger. Better quality. More storage room than the 3rd gen. Thinner over all. Takes great pics and over all clarity of pictures and color are great. Would highly recommend this phone

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    I like it and so will you!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large, easy to read display. Reliable. Attractive. Battery life is more than adequate.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera

    Rated 5 out of 5 stars

    Excellent for average user

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is just good. Good battery life, fast response, excellent pic and 4k vids. Only drawback is no gallery app, or note taking app, gotta down load those. Love the swipe for back button and open apps m

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi RastaRage,

      Thanks for your feedback! The phone is a stock android phone which makes it a very easy-to-use phone and which is why the phone doesn't have Gallery app as the device runs with stock Gallery app which is the Google Photos.

      -Jess MotorolaMobility

  • Pros mentioned:
    Camera, Price

    Rated 5 out of 5 stars

    Great camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera is worth way more than I paid for it. I was tired of paying $700 for phones that didn't last through the contract. This phone is great. Great camera interface screen options. I'll never buy another seven eight or $900 phone. For $230 this is a fantastic Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great phone that does 4k video recording

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic phone that doesn't break the bank. The iPhone and others have nothing on it.

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Price

    Rated 5 out of 5 stars

    A reliable smart phone for casual users!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it with Tracfone since I don't spend a lot of time phoning and texting. It is easy to use and takes very good pictures. If you are not interested in the latest and greatest, this phone will serve you well at very reasonable cost.

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    Nfc

    Rated 4 out of 5 stars

    Great smartphone for it's price point and on sale.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Android phone with all the requisite bells and whistles. Much faster than my iPhone 6s. Universally unlocked, only lacks NFC. Power button should have been located on top of phone instead on the right side where I have accidentally pressed it many times.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Great all around phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's about time that I find a phone that is priced low but is a quality product! The camera is wonderful for far or near pics, very user friendly, and a major step up from my previous phone S5. The front facing speakers is so smart seems you face your phone when watching TV and YouTube videos! I love the no bloatware and have not even had to think of a memory card yet! I can't say enough great things about this phone!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Price

    Rated 5 out of 5 stars

    Best phone for the money or limited budget

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great phone, has a very good screen colors, hd screen. Battery really last more than my previous and more expensive phones Processor speed is good for play games, listen to music, web surf, etc. Honestly you do not need to pay more this phone is great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I kept it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the simplicity of this Motorola unlocked phone with no busy apps from ATT/Verizon/etc...or the Samsung junk on their phones. Had to settle for the gold color (Lunar Grey was out and was told that it's not available anymore. Find out later other stores still had Lunar Grey so, I minus 1 star). The pearl like gold on back looks cheesy I think so got a black case for cover.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Martha89,

      Thanks for your feedback! We appreciate you have one of our phones. We make simplicity and very accessible phones to suit our customers need for their daily activity.

      -Jess MotorolaMobility

  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Moto phones are the best i can find

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clean version of Android OS. No ads, no stock apps from carriers or retailers that you can't get rid of. No need to jailbreak to get newest version of android either. You will continually get new software updates for your phone with an already fantastic user experience. highly recommend. i also have a Moto G4...... the major comparison points are: the G4 uses the standard microSIM card, whereas the G5 uses the NanoSIM (bestbuy can help you cut your card to make it fit). The processor on the G5 is slightly faster. Camera is slightly better. Also, they moved the volume/power buttons so you can actually take a screenshot with one hand on the G5. Also, you can't take the back cover off the G5, so no more access to the battery. The expandable SD tray is now on the side of the phone. Otherwise, very similar in daily use. For the price difference, I recommend G4. If you don't care about saving, G5.

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Price

    Rated 4 out of 5 stars

    Great phone for the $$

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with this purchase. The phone is reasonably priced. It is super easy to operate. The quality of the phone's camera is very good for a phone at this price. The service I received at the store making this purchase was top-notch.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    screen with optimum illumination and it is very light and the battery is very long

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Speed

    Rated 5 out of 5 stars

    Best Budget Phone Ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're looking to spend less than $300 for a phone and want it to flow and work perfectly close to a high end phone, this is the one! Speed is great, camera is dope, screen is dope. I would make the screen , bigger, but for the price it's better than expected!

    I would recommend this to a friend