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Customer Ratings & Reviews

Your price for this item is $218.99
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The comparable value price is $229.99

Customer reviews

Rating 4.5 out of 5 stars with 1967 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers recognize the Moto G Plus (5th Gen) as a budget-friendly smartphone with an impressive camera and long battery life. They appreciate the ease of use and the fact that it is unlocked. However, some users have expressed concerns about the lack of NFC, occasional slow performance, subpar sound quality, and quiet speakers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 1,967 reviews
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great phone for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first smart phone and seems to have been an excellent choice. Most of the features are intuitive to use and function extremely well. The camera provides high quality images in both video and still modes. Audio quality is very good with clear, crisp, sound in the ear piece and on speaker. Battery life is exceptional and I am getting about four days between charges.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Fantastic Budget Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When my previous phone broke and needed repair covered by the warranty, I needed a quick fix to get me a working phone for a month. For a $200 phone, I barely noticed the difference compared to my normal phone. The only pitfall is that the speakers are not great but I expected that in a budget phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good general purpose phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone in 2017 and am still using it as of Nov 2020. Overall it has been a great phone. So far I have used it with Boost Mobile, Ting, and currently Hello Mobile. It worked great with all three though for some reason I get a much better signal indoors with Hello Mobile. Boost and Ting always showed no signal in my house but Hello Mobile shows at least 50-75% signal strength. Another big plus in my opinion is the finger print reader which makes logging in to alot of apps alot more secure and quicker than entering a username/password. The biggest con I can think of is that you cannot easily open the phone to add memory or swap the battery - a problem which I am going to have to figure out soon as I have noticed the battery life has started to depreciate a bit since new. Overall tho I think it's great low end smart phone that gets the job done. I think given its age it would be a great phone today for kids if you can find a good used one. Anyway if you have any questions feel free to ask!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera

    Rated 5 out of 5 stars

    Excellent mid-ranger

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my daughter. She loves it. Great camera and excellent battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Price

    Rated 5 out of 5 stars

    Great phone overall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Moto G is a great affordable android phone with good camera and latest features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Cell phone under $300

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast phone, great camera and very affordable price. This phone surfs the web, installs and loads apps very fast. The camera has f1.7 which allows for really good pictures, way better than my old phone which was f2.2. Best of all it is unlocked and can be used with GSM and CDMA carriers. I use it with Cricket and it works great. I chose this over the brand new Moto G6.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone, not my favorite though

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good phone and has good specs but it was only a quick replacement for my other phone that i had been using to for a year before it broke

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Better than Apple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't understand why people buy an iPhone for 2-3X the cost and fewer features. This phone does everything iPhone 8 does and I put a 64Gb SD card in it for $20, normal Jack for headphones, normal charger plug as on all my other devices and the fingerprint reader works reliably. I'm still trying to break my family irrational fascination with iPhones.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great phone for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this phone is a great alternative to the higher priced phones. Works good with my home WiFi and speaker is clear. This phone is not fancy but it serves its needs. Great for those who don't want to get roped in a long term commitment. Only time will tell if this smaller investment works for long term use but so far it has gone beyond my expectations.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great budget phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the phone to beat for budget conscious users. I would give it 5 stars but waiting to see if we get consistent updates. Very fast phone, long battery life. Note for Tmobile users, turn off wifi calling, there is currently a bug that disconnects from the tmobile network with it enabled.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Much better than expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been pleasantly surprised at the ease of operation and performance and quality of this phone/computer music has been easy to capture on phone and sound quality is great. Maps and location both with a without gps is very good. Texting is much easier than previous phones. Battery holds up with heavy usage and last several days when I am away from a charger and minimize usage.

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Easy to use

    Rated 5 out of 5 stars

    Love the features on this phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was easy to learn my way around. The phone takes great photos also.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Great Phone for the Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son needed a new phone after his two year old iPhone crashed and burned. Since I've been happy with my Android phone, I persuaded him to give one a try. He loves it! The phone has all the features he wanted and more. It's very fast and has plenty of memory. The camera is great and the expandable storage is a real plus. All this for less than $250 - you can't go wrong.

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Price

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this phone. No complaints. Great camera. Great price

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    I love my MOTO G5 Plus!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I have owned a lot of phones and my work cell phone is a high end phone. This phone does everything my work phone does for one third of the cost. The phone is fast, the screen looks great, takes nice pictures. I was surprised how much I like the finger print reader on this phone. I don't know why anyone would pay $600, $700, or $800 for a phone when you can buy this one!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great speed, Sharp photos.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a great product for smart phone under 300$. I had Samsung Galaxy Note 2 and 4 for yrs. Also used Galaxy S7 active briefly. This phone fulfilled all my day to day needs without breaking a bank. Fast moving technology in smart phones line up certainly benefiting customers like me who simply looking for a reliable device with many advance features at no extra cost

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Very Good value for the money

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compare to Samsung or even the iphone which has 3 to 5 times the cost of this phone. Can do almost everything that the expensive lead brand does. For a common use, I don not see anything that I miss. We do have Samsung 8 and iphone in o9ur family that makes it easy to compare. We have two of this in our family now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great switch of smartphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I switch to moto 5g+ cell I like the product. I glad i switch Phone . Had to many problems With samsung galaxy s4,5,6, Great smartphone.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    great products for a great price....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    super good phone a good price and the best part,,, is unlocked.....

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great performance great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lately I have ruined a few phones and can't spend 700 or more each time to replace them. This phone is much closer to the performance of my iPhone 6s+ than the 500 difference in price. The camera isn't as good and security updates almost never come but I can upgrade this phone every year for less than the price of an iPhone every second or third year.

    I would recommend this to a friend