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Customer Ratings & Reviews

Your price for this item is $218.99
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The comparable value price is $229.99

Customer reviews

Rating 4.5 out of 5 stars with 1967 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers recognize the Moto G Plus (5th Gen) as a budget-friendly smartphone with an impressive camera and long battery life. They appreciate the ease of use and the fact that it is unlocked. However, some users have expressed concerns about the lack of NFC, occasional slow performance, subpar sound quality, and quiet speakers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 1,967 reviews
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    So Far, So Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had this phone for about a week and so far it's performing how we would want it to. Battery life is good, calls are fine and internet connections working well. Replaced a Nexus 5X and an unsophisticated user is noticing no difference except that the camera speed is actually faster.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Budget Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great Budget Phone for someone who doesn't have enough money to buy the highest rated brands.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone probably for the money, but having some call issues with lower cell signals.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Haven't used it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for our daughter for Christmas. She refuses to use it. I have not used it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought for teenager

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 17 year old says its "Hella fast" and " this phone is lit!" so I guess he really likes it. It was unlocked and we had to buy a boost sim card kit which was ten dollars at another store cuz bestbuy guy says they didn't have any at the store (eye roll). anyway...so far so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone for 1/3 the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is fast and does it all. No technical issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone with decent camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this phone for a back up phone and it works great that I bought a second for my mom.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 4 out of 5 stars

    it's a nice phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this moto g5 for my sister in Viet Nam and it works well , one thing not sure if keep asked update couple days even though it said finish before. we set up as Vietnamese languages. It way better than mine g4, the picture very clear and shape. Love it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, I like the droid features that run the phone! Like all the improvements.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great smart phone at ant price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this phone after reading a number of online reviews. The smart phone is a great deal at $230. I also purchased a microsd card to add to memory. For the most part, the operation is intuitive and what I couldn't figure out myself was answered by online manual or youtube.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 3 out of 5 stars

    Good for price could be better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone has very good battery life and can get me through a full day while using Spotify , snapchat , youtube and a few other apps that i use frequently, my main issues with the phone is the Bluetooth connectivity. When i connect my speaker to my phone and play music on Spotify then go on Snapchat to message people the phone gets extremely laggy and the music will skip and then the music will stop playing and i have to restart Spotify. Keep in mind i only have the 2gb ram version of the phone so if something as basic as using Spotify and some other app at the same time on this phone is something you need to do then i recommend getting the 4gb ram version as everything else about this phone had been good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I've been extremely pleased with this phone. It has all the features I want, It can be used on any carrier, and I've yet to encounter a single glitch. Compared to my previous iPhone 6s on Sprint, the Moto G5 plus on Cricket is providing superior service for less cost. I don't know whether the phone or carrier change (or both) are responsible, but I seem to have a stronger signal and no dropped calls in areas where I used to have issues. I only use the phone for calls, texts, and occasionally navigation, so I can't comment on other features like gaming, viewing videos, or camera quality. Personally, I'd rather view video on a 65 inch plasma TV, take pictures with a digital SLR camera, and play games on tablets or PCs. In short, if you want a phone that provides serious bang for the buck, I'd recommend you take a look at the Moto G5 Plus. On the other hand, I don't know how it works as a gaming system or high definition camera.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Would recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always had Samsung’s I got this because of the price and reviews.i really like it just like a Samsung. I am impressed by everything that you are able to do with it . If you need a phone this one is waterproof and has a screen that has a gorilla glass hard to break.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is awesome!! My old nexus if I had maps on the battery would die within an hour or so. If I had it off the charger it would be at 50 percent within a few hours. I had maps on for four hours the other night with the light almost on full. had like 80 percent still.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone for a decent price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything you expect feels like good quality dropped it and it still. Works

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best bang for your buck you can get.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow -- this phone is sleek (looks better in person than in pictures). The OS is smooth, fast, and organized. No bloatware, and near-stock version of Android 7.0. At first I was confused where to turn on the Motorolla Android settings (such as the awesome one-button nav), but they made a separate Moto app for all those settings -- which I greatly appreciate because it is less confusing than mixing all the phone manufacturer and Google's settings in one Settings app. I can't believe this phone still has FM Radio when so many other phones have ditched it. One thing I didn't like was the magnification gestures (3 quick taps to zoom in). These magnification gestures would backfire because if I was typing quickly and pressed delete three times in a row, then the phone screen would zoom in and it would be annoying to get out of. Also -- make sure you get the higher-end model with more RAM, as the phone on standby consumes about 1 gig of RAM.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Beats my iPhone for sure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than any apple product that I've had just by the expandable memory storage

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 4 out of 5 stars

    Great Unlocked Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want the latest, greatest phone on the market, this isn't it. If you want a really nice, solid phone with good camera, this is it. Works great, nice clear screen, nothing more than you need. Don't hesitate if you just want a nice solid phone.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Not Bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this phone for a while now. Can say that it essentially does what the more popular phone models can do, aside from taking high quality pictures and videos. If you're not buying a phone for the camera, then I highly suggest at least considering the G5 Plus as an option.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Functionality is ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After my Samsung phone was damaged, I needed a new phone but I didn't want add an extra payment onto my already expensive Verizon bill. So, I opted for this pretty basic cellphone. It's a good option if you want a cheap basic unlocked smart phone. I give it an "OK" rating, not great but not horrible functionalities.

    I would recommend this to a friend