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Customer Ratings & Reviews

Your price for this item is $218.99
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The comparable value price is $229.99

Customer reviews

Rating 4.5 out of 5 stars with 1967 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers recognize the Moto G Plus (5th Gen) as a budget-friendly smartphone with an impressive camera and long battery life. They appreciate the ease of use and the fact that it is unlocked. However, some users have expressed concerns about the lack of NFC, occasional slow performance, subpar sound quality, and quiet speakers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 1,967 reviews
  • Rated 5 out of 5 stars

    Great phone for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With cell phone prices sky-rocketing, this cell phone does the job on the cheap.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is great and the price is even better. Fingerprint is the best.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Luna,

      Glad to know it's working perfectly for you. Thanks for the review! \

      -Jess MotorolaMobility

  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, this was one of the best phones on the market. Works smoothy, runs the most current version of Android and is affordable. Great for people who want a new phone every few years as this is cheap enough to replace once outdated

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Moto G5 Plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone works good and performs well. Hard to find covers and accessories.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great phone, smarter than me.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still learning about the great features. Best Buy was great source even though my service is thru a provider they do not promote. Service above and beyond expectations. 1 big observation is battery life improved over my old Moto 3.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    great for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i've decided to forego the traditional phone plan/upgrade system and instead just buy unlocked. this phone is just right. great on features, specs, and space - and all at a great price love this version of the android system as well

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Nice phone for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Moto G5 Plus offers a strong glass front and a battery that is rated to last a bit longer than most. Been happy with my purchase. My thanks to the Best Buy associate who helped me make a decision on a first smart phone that met my needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Moto always the reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am buying the same phone second time. Worth the price and always reliable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had no issues or technical problems. It's a smooth operating device.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Excellent phone to replace one similar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a phone quick so did not have time to review phones. Found one at Best Buy that was less than half of what I was going to have to spend at the phone store. Brand new, works great! Will definitely stop at Best Buy for phones in the future.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Awesome smartphone for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Motorola moto g 5 plus is really a great deal for the price. However make sure you purchase a phone case. Unfortunately i waited 2 weeks and now my phone has a few scratches and 2 button indentions from my pocket on the back of my phone.

    I would recommend this to a friend
  • Cons mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great phone for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone has a solid feel and functions better than my SIII. Sound quality from the speakers is the only weak point, but for the price I wouldn't knock down the rating. Overall a great phone.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Amazing phone for this price range

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone meets all my requirements. It's an amazing phone for it's price. New features like facial recognition is working pretty good. It's been 2 weeks now and I haven't found anything that is a serious negative about this phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is an excellent phone for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t want an iPhone so I bought one of these Motorola’s. Very pleased

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Excellent phone at a reasonable price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Moto G5 Plus after reading several reviews of phones available in 2017 . While perhaps lacking in features compared to releases by Apple or Samsung, I honestly will never notice the difference. I will notice saving $600.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice phone.. works great with my republic wireless sim card..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No point buying and phone at a higher price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To say that this phone is outstanding would be an understatement but I do have criticisms and commentary. If you just want a quick summary, that first sentence and my title are it. Speed/overall performance: it's 95% as good as the newest flagships but the 2 GB RAM (4 GB model is available) is probably the only bottleneck. At the normal price of the 4/64 GB model, I wouldn't spend the extra money but you remove this bottleneck and incur the good-but-not-breathtaking CPU and eMMC speed bottlenecks. Screen/body/aesthetic: excellent, I have no criticisms. My one and only beef with this phone is the fact that it uses the old standard Micro USB port instead of USB type C. It's 2017, Lenovo/Motorola needs to get with the times. AND FOR CRYING OUT LOUD IT HAS A HEADPHONE JACK, because there's no good reason to remove it, ya dummies.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    good quality, good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After her first experience with Motorola, my daughter decided to get the 2nd one. Good Quality, good price, good, system, good pictures. Seriously thinking to change my actual cellphone for a Motorola that cost 3 times cheaper than my actual one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One of the good smartphone I've seen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the good midlevel smartphone i've seen. lovin it so far.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi slippinjimmy,

      Thanks for your feedback! We're glad that you are loving the phone. I appreciate you have one of our phones.

      -Jess MotorolaMobility

  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    There is no better budget phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great phone, way better than my iPhone 5 and for the price you can't beat it. It has an excellent camera, the fingerprint sensor is fast and accurate. It only took me a few days to adapt to android after being an iOS user for 6 years.

    I would recommend this to a friend