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Customer Ratings & Reviews

Your price for this item is $229.99

Customer reviews

Rating 4.5 out of 5 stars with 1967 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers recognize the Moto G Plus (5th Gen) as a budget-friendly smartphone with an impressive camera and long battery life. They appreciate the ease of use and the fact that it is unlocked. However, some users have expressed concerns about the lack of NFC, occasional slow performance, subpar sound quality, and quiet speakers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 71 Showing 1,401-1,420 of 1,967 reviews
  • Rated 4 out of 5 stars

    A good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this phone for about two weeks. So far, so good. It has good battery life and I appreciate the lack of bloatware.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about it, except that I haven't figured out how to stop or reduce the volume of the notification beeps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone! For a great price, you get everything you could want or need, and the gold color is exquisite! Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Second One!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this phone for my daughter and liked it so much I recommended it to my friend and she bought one. Great value, great phone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a Moto G3 before this one and liked it. I thought that this G5 had much better features and a great price. I'm happy with it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty nice phone for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the low price, this is a pretty good phone. Fairly quick, nearly stock Android, and good set of Moto enabled gestures.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hello Moto!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had never owned a Motorola phone before. It took some getting used to compared to my old phone but I wouldn't go back.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone for teens and adults. Pictures are okay. I've had the phone for 12 days so I can't give long term use review.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Apps

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The apps that come with the phone are different and don't seem as user friendly as the standard apps from Samsung.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone never failed me. I had this phone for 3+ years and always worked and now my mom uses it. Phone is durable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great budget phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a great phone at a very reasonable price. It does almost everything that the expensive phones do but for much less.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's a great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my son and he seems to really like it. The staff was really great helping us. Thank you for being a great store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Budget Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking for a good phone on a budget and found this one. Looks and feels nice and expensive, performance is excellent so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had my phone for a few weeks. So far I am very impressed with it. I switched from an IPHONE and HAVE NOT regretted it!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice phone for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not a super techie but this is a great phone and it takes nice pictures. It does everything I could possibly want.

    I would recommend this to a friend
  • Cons mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Would not recommend. Two phones with same problem.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the phone to replace a Windows phone. The first phone worked flawlessly the first day. The second day a few of the conversations were breaking up badly. The third day nearly every call was doing it. I reset the phone to factory default and went back to best buy, where the phone worked fine. The salesman thought the reset fixed the problem, so I kept the phone. About two days later, same problem once again. This time I took it back to Best buy without resetting it, and it messed up there. Best Buy replaced the phone with another one. This one also worked flawlessly the first few days, but then started having the same problem. I've taken it back to Best Buy twice, and both times it's worked there at the store, so they won't do anything until it's acting up. Not happy at all with the phone, I'll probably just take the SIM card out and put it back in my Windows phone and use it.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    One of the best in the market

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this for my son two years ago. See him drop it few times still going strong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 4th one that we buy. All of my children use this phone because it works great and the price is affordable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had this a few weeks but so far it's been great. Learning curve for moving to Motorola but I'm catching on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Moto the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought open box excellent. looks like brand new. Phones bought from bestbuy is always good and to the expectations.

    No, I would not recommend this to a friend