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Customer Ratings & Reviews

Your price for this item is $229.99

Customer reviews

Rating 4.5 out of 5 stars with 1967 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers recognize the Moto G Plus (5th Gen) as a budget-friendly smartphone with an impressive camera and long battery life. They appreciate the ease of use and the fact that it is unlocked. However, some users have expressed concerns about the lack of NFC, occasional slow performance, subpar sound quality, and quiet speakers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 92 Showing 1,821-1,840 of 1,967 reviews
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price runs great and it has plenty of storage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tgreat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome little powerhouse fast and furiously great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great phone, fingerprint sensor is really useful !

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Constantly losing signal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the third phone we tried tried 2 s models and had the same problem. Switched to this model thinking it might work better. Finally got Motorola involved they reprogrammed the phone and now have no problem with it losing service.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    OK phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone works well. I recommend a case for it as soon as possible, this phone is slick and hard to hold. Still learning all the ins and outs. Wish it had a rear speaker and a message alert LED. Overall, good value for the price.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Frustrating Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was told that this phone would do everything that I need. Drops calls, goes into the wrong app which is frustrating. If you have several apps open it goes into the opposite of what you want. Difficult to change settings.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this phone when I broke my Samsung, because I only had 3 months left of my contract. I don't have any complaints about this phone. It served it's purpose for those three months.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Very basic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a temporary find for me at the right price until the Samsung note 8 comes out. To me it does what it says but in a limited way. It is limited to what you want to do and which apps it allows you to use

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 2 out of 5 stars

    It

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At the begining i like because it was afordable. But with in a year the screen started acting up, and the sound too.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Sufficiently okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great phone in theory. Lots of memory with the option to add more, fingerprint reader, large screen. However, despite being assured it would work fine with AT&T, I had tons of issues. Every hour it would lose service, saying that no SIM was inserted. To alleviate this, I had to restart it which was super annoying. Eventually it got a little better, losing service randomly, but I was sick of it and got another phone that worked just fine with my SIM. Now the moto is just a glorified iPod.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Kaden, sorry to hear about this report. We're always here to help. Did you try to contact your carrier regarding your concern? We always advise our users to perform basic troubleshooting steps if the device is having any technical issue on the device before considering a return. But if you have any questions or clarifications, feel free to send us an email to [email protected]. We are more than glad to assist. -Anne MotorolaMobility

  • Rated 3 out of 5 stars

    Unlocked phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's decent just sucks as a consumer how we're manipulated on what we can buy for providers that meaning limited choice and and drastically different prices for simple upgrades

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Has many qualities that I don't like.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't allow me to preview my photos through the camera function. I always have to reconnect to the internet at work although it doesn't require you to accept any service terms like other places that offer free Wi-Fi. I do like that I can take a selfie with my flash. It freezes up on me sometimes; I've had to turn it off and back on more times than I care to count. When I'm typing it's reaction time is delayed sometimes. It doesn't give me the option to restart my phone, only to power off.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Nice Phone, but does NOT work on Sprint

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice Phone, but does NOT work on Sprint. Tried everything. Spent HOURS on phone with Sprint, Motorola people. Spent HOURS in BBY, Sprint stores. Reset carrier data, PRL, phone (factory reset), software, hardware...numerous times. Updated all...numerous times. Tried returning phone and doing all of above--AGAIN!! Tried numerous sim cards at BBY and Sprint. NO JOY! Both Sprint and Moto finally said it was NOT compatible on their network, despite BBY, Sprint, and Moto advertising to the contrary.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Stinks

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only buy this is its free and given to you on some budget line. It’s not very Impressive of a phone and will die on you

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good for the price but not that goid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good little phone but a view issues with sd card recognition and the camera tells me my storage is full when I have 38gbs left. Get your stuff together Moto.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok, phone, good battery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone seems to work okay but it's not very intuitive compared to the Samsung products I'm used to. For the cost it seems to be a fairly good value so far.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I'm leaning more to not liking it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It would make someone a great phone, just not me. I upgraded to this because wasn't a replacement for another phone I brought back, should have waited.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Basic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone has camera that takes average pictures and the overall performance covers all of the basic needs. It is a nice starter smart phone.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good phone but can't put pictures on SD card

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good phone with memory but you can't put things on the SD card it is not made to do that. So I took this phone back and bought the Galaxy S8.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It was painful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have no available SIM card to activate a line I had to purchase this phone that is a cheap inferior version just ti activate a sim card

    No, I would not recommend this to a friend