Customer Ratings & Reviews

The phone is great, however there is a problem with it connecting to mobile data and it's not a provider issues, but a Motorola issue.

very disappointed in this phone it turns OFF by it's self everyday in the middle of conversations anytime, it's a piece of JUNK!!

The phone works well most of the time. I do have to turn it off and back on a daily basis or I miss calls and texts.

An average phone. I expected more from motorola . The speaker volumen is terrible .

I've had a Pantech Discover with the Android 4.0 Ice Cream Sandwich since the beginning of 2013. Loved that phone! But it's getting harder to find accessories and keep up the newest trends. So I set out to find a new phone. I did not want a $500-700 contract phone. After reviewing and playing with several phones, I found myself at Best Buy in front of the Moto G5 Plus and knew this was my phone. I've had it for a week, and I'm very happy. I have small hands, and my Pantech was 5.3" tall and 2.7" wide, which was perfect. I didn't want a big phone, and I wouldn't want to go any bigger than the G5. But it has a nice large screen, easy to see and use features and keyboard. It has the new 7.0 Nougat, and coming from the 4.0, I can't tell if some things are on all Androids or are exclusive to the G5. I don't like the Google search bar on the home screen. You can't remove it, move it, or resize it. It's there. But there's a tutorial that tells you how to upload a new launcher, and you could pick one that doesn't have a search bar. Aside from that, all of the app icons are moveable and removable, and most all of the apps can be uninstalled. No more Google and AT&T bloatware that you never use that constantly wants updates. The lock screen is really cool, the clock and any notifications lightly flash across the screen when you bump or move the phone. You can also swipe to unlock then, so you don't even have to push a button to start the unlock process. I have not used the fingerprint lock since I prefer barely having to touch the phone to unlock it. I fully charged phone at 4 am Monday morning and plugged it in just today, Thursday, around noon when it was at 11% battery left. I leave my data on and use Facebook, Yahoo mail, WeatherBug and Google apps all the time, took tons of pictures and video of my dogs, played music, plus texting and a few phone calls. 3 1/2 days on one charge, so battery makes me happy. I like the camera. It's so much better than the 12.6mp camera on my Pantech. Love the ability to take several still shots in a few seconds and keep or discard the frames I wish. Love the slow motion video. Sound quality is good, but I think the volume up all the way on songs distorts the sound a bit. Speakerphone calls have been easy to hear. Alarms, ringtones, notifications all easy to hear. It took some time to figure out how to get my own ringtones into the ringtones folder, but the BBY guy said his phone is the same way, so I guess that's an Android thing. My Pantech you could copy any file and move or paste it anywhere you wanted. I can only drag the Bluetooth or Download folder to the ringtone folder and dump everything in it into ringtones, not individual files. You can 'copy to' or 'move to' but you can't put them anywhere you want to that I can find! But not a huge deal. I can personalize ringtones for different contacts. I can choose different notifications for mail, text, FB, etc. Since phone is not yet released, nobody has cases, so I had to buy online and I'm waiting for them. In the meantime, the phone isn't slippery, it's easy to hold on to. Like I said before, I like that I can just bump it to see the time and any notifications. I don't like that it doesn't show the number of texts or missed calls on the home screen icons. You have to pull down the scroll menu to see what all you've received. Also it has a Do Not Disturb button, but I can't find a simple button to put it on vibrate only. And when texting, it doesn't put a space after a comma, what the heck's up with that? That's probably an Android thing, too. Overall, I'm super happy with this phone. Staff at Best Buy has been super helpful as well, glad I bought it from them. If I have any issues, I will be sure to post them here and update my review. For less than $250, you can't go wrong on getting high end sound, screen, speed and camera.

Like it well enough. Don't like placement of the headphone jack. Volume when playing music is too hard to get right

This phone is just an ok phone... not really good. I had to restart the phone a few time in order to use viber video call.

I researched for days and was sure the phone used every cell phone signal I would need. But no. Did not work for me.

I wasn't looking to spend $600-800 on a phone, so I bought this one. It's been fine for doing what I need to use it for.

My operating system uses 600 to 700 megabytes along with some normal apps my usage is 1.6 to 1.7 gig

I bought this phone, it was open box and geek squad certified. I bought it as a back up, so I didn't use it right away. But when I finally started using it I found that it didn't work well. Even though it was geek squad certified it had a lot of problems. Of course I couldn't take it back because I had it longer than the take back period. 200.00 wasted.

I have had a horrible learning curve. Ads Everytime I open it up or switch apps. Prefer Samsung.

I wouldn't buy this to at this date, but it does what it needs to. Slow for the time, now.

This phone is having issues recognizing SIM cards so it makes it difficult to get full use out of it

This is a good phone that has all the features expected from a smart phone. Looks good and is sturdy.

Got this in unlocked version. I felt screen to small and phone was always freezing.

This was ok not 100% easy to use. My calls dropped a lot so I returned it and bought an iPhone

It is a great phone. I bought it because my old S5 finally crashed. So far I really like it.

It's just has 2gb ram,I saw the configurable of 64gb which has 4gb ram and bought 32gig..

Bought for MIL, she didn’t like it, so I won’t recommend this product to amyone.