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Customer Ratings & Reviews

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The comparable value price is $199.99

Customer reviews

Rating 4.3 out of 5 stars with 912 reviews

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Rating by feature

  • Display Quality

    Rating 4.5 out of 5 stars

  • Camera

    Rating 4.2 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers praise the Moto G Power 2021 for its budget-friendly price, long battery life, and impressive camera. Many users appreciate its user-friendly interface and larger screen size. However, some users have concerns about its limited storage capacity, slow performance, and weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 912 reviews
  • Rated 5 out of 5 stars

    Moto G Power 2021 to use with Mint

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Called the online service, got to the store, and knew what we were getting so we saved the employee and ourselves a lot of time on Black Friday, so far so good. Impressed with the professionalism at Best Buy on this day, normally avoid stores during the holiday season at all costs.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    Moto G

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Average phone for average user. Exactly why I bought it.....not expensive. Does a fine job for what I need Camera poor quality.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Danny, Thank you for purchasing this phone and for your feedback. Our apologies that you're having camera issue. We stand behind our products and we would like to make this right. Please write us an email at supportforums@motorola.com. We'll be happy to help. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    New Motorola phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This new phone is a lot different than my old one, which was several years old !! I Like the new one more as I figure out how it works! The assistance of the wonderful sales person set the phone up with all my information. Truly a good experience all the way around!! Thank you Best Buy!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No music Player?

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good phone. For some reason the front camera quality was not as crisp as I would like it to be. Does not come with a music player app.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi GreatMemory, We appreciate the time sharing your feedback and observation about our product. We're always looking for improvements, we'll relay your feedback to the team. If you ever need help, give us a holler or reach out to our official Moto G Power community page: https://forums.lenovo.com/t5/moto-g-power-2021/bd-p/moto_g_power_2021_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Great option for teenager

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my 12-year-old nephew it was the perfect option for a young person that wants to fit in with their friends but parents don’t want to be committed to a long-term plan. You buy the phone pay 15 bucks a month and he has unlimited talk and text.

    I would recommend this to a friend
  • Cons mentioned:
    Memory

    Rated 3 out of 5 stars

    moto G

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not enough memory for todays apps. Camera zooms to 8 but very grainy. Good for someone who doesn't need a lot of phone.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Expect what you're paying for

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good phone for what your paying...no NFC...had to update it to use wifi calling... definitely not a Samsung

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Moto G Assessment

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good item. The only thing it seems to lack is a WiFi calling feature that was available on my other phone. The transition from my other phone to this was fairly seamless. I appreciate the service I received from Best Buy. They seem to be the best.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice new Android

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone. Had to get use to the swiping feature to navigate to other pages instead of the home and arrow buttons.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Msmindpeace, Thank you for leaving a review on our product. The gesture navigation update is part of the latest Android OS update. However, if you prefer the previous Android navigation controls with the back button, you can revert to navigation settings by going to Settings> System> Gestures> System navigation> Select 3-button navigation. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-power-2021/bd-p/moto_g_power_2021_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Upgrading Phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had purchased a Motorola-Power G 2021 phone and case to be delivered to our Augusta store. The phone is a challenge for a senior citizen but exciting as new features are learned. The case recently arrived protecting the device. We are most happy with our purchase!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    First Smart Phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a first time "Smart" phone user. So far I feel this was a good purchase to learn on. I am still figuring out the features of the phone and am liking it.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Watelessjoe, We are pleased to have you as a part of the Motorola family. Glad that you're satisfied with your purchase. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-power-2021/bd-p/moto_g_power_2021_en. -Mitch MotorolaMobility

  • Rated 4 out of 5 stars

    Motorola g (2021)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is alright, my second moto g just a little twiking needed. It's a nice size screen, color is good. As usual new items do work good until time goes by

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great Camera

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice looking phone. Amazing camera. I personally do not like the setup, I'm a Samsung person. I ended up giving this one to my mom. Verizon does not support this phone any longer so you cannot get insurnace on it. But for $200, who needs insurance. You also have to call and have them activate it. You cannot just put the sim card in it and it work. Messaging has to be "coded" to the phone on the Verizon end. No photo gallery, must use Google Photos. I didn't like that.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We understand where you are coming from and we appreciate this feedback, Anonymous
      .Since Moto G Power (2021) is using stock android, we used Google Photos as our preloaded Gallery Application. If ever you need help with the device, please email us at supportforums@motorola.com. We're always there to help. - Mike MotorolaMobility

  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    Good budget phone

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone had few problems for the price. I wish id kept it instead of buying a pixel which crashed in three months

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They aren’t called”Best” Buy for no reason

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new Beta plan is the way to go! Best Buy certainly have their customer’s best interest at heart. I have never heard of any other Merchant offering the”Best” support ever to their customers, like “Best” Buy!!! Yay Best Buy. Thank you so much.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi IloveBestBuyintegrity, We really appreciate you taking your time to give us a very positive feedback. Glad that you had a smooth transaction with BestBuy. To be up to date with our devices, please do follow our official community page: https://forums.lenovo.com/t5/moto-g-power-2021/bd-p/moto_g_power_2021_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Really like this phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked this model because it had wireless charging. My previous two phones were not Samsung, before them I had several Samsung and liked them all. Beautiful display, fast processing, great battery. I would recommend this phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Performance for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good performance for the price. Just make sure to add the expansion SD memory card to avoid running out of memory when taking pictures and videos.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    As good as 200$ phone gets

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is basic android phone. Basically you get what you paid for. Does the job. If 200 is your budget then this is the phone to get.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really fast device. A couple cons I could say it is little bit thick and screen brightness is not strong enough to illuminate the display under sun light. Other than these I love it. My wife also liked it and placed an order immediately.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Tegin, Thanks so much for appreciating this phone and have given us a positive rating! Glad that you appreciate everything about this phone! If you're interested, you may want to check our community of G Power 2021 owners here: https://forums.lenovo.com/t5/moto-g-power-2021/bd-p/moto_g_power_2021_en. Love to have you. -Jess MotorolaMobility

  • Rated 4 out of 5 stars

    Good Phone

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really liked this telephone except that I had dropped it and broke it but I had a warranty on it and Best Buy replaced it.

    I would recommend this to a friend