Customer Ratings & Reviews
- Model:
- PALF0011US
- SKU:
- 6441184
Rating by feature
- Display Quality
Rating 4.5 out of 5 stars
- Camera
Rating 4.2 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
Customers are saying
Customers praise the Moto G Power 2021 for its budget-friendly price, long battery life, and impressive camera. Many users appreciate its user-friendly interface and larger screen size. However, some users have concerns about its limited storage capacity, slow performance, and weight.
This summary was generated by AI based on customer reviews.
Love it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it love it love it Love it love it love it Lo
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Marko, Motorola would like to thank awesome customers like you for your amazing support! Please let us know about your future experiences by visiting our online community for Moto G Power owners here: https://forums.lenovo.com/t5/moto-g-power/bd-p/moto_g_power_en - Mike
- Cons mentioned:Durability
Moto
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not that good it's glitchy and slow. It's really even worth the $45 00 restocking fee, to return it
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .We’re so sorry that your experience did not match your expectation, Phonecase. As we stand behind our products, we would like the opportunity to investigate your feedback further. Write us an email to supportforums@motorola.com. We'll be there to help. -Mitch
Nice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice and at a great value....................
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thanks for this wonderful rating! If you would like to join the Moto G Power 2021 Online Community, kindly go to this link: https://forums.lenovo.com/t5/moto-g-power-2021/bd-p/moto_g_power_2021_en. Thanks again for your support. - Mike
Motorola phone is ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Like everything but the buttons. They are very confusing and it is too easy to hit them sometimes and it goes into another mode. Everything else is fine.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for taking the time to share your feedback with Motorola, TacoTech. If you need help with your device, please email us at supportforums@motorola.com or you can visit our online community here: https://forums.lenovo.com/t5/moto-g-power-2021/bd-p/moto_g_power_2021_en - Mike
Missing basic Android functions-poorly designed OS
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had it almost two weeks and regret my purchase. There is NO ASSISTANT from the lock screen, which makes it basically usless. There is a setting to turn it on, but it doesn't work. That tells you something right there about the phone. I confirmed this after two days with tech support. They shrug and, no, it's not going to get fixed. Apps slow to loadwhen switching between them. The screen is very hard to see in sunlight. Camera focusing is very slow, images are just okay. $45 to return it, almost 1/4 the price of the phone. Screen and edge are very sensitive. I put it in a Poetic case and that helps. Mine seems to be working okay with Verizon prepaid. Had I known Motorola was owned by Lenovo I wouldn't have bought it either. They have the absolute worst customer support! Their support forum is very hard to navigate. Lenovo does not stand behind their products. I guess it will end up being an expensive back-up phone or Alfred camera. Battery life is exaggerated, but okay.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .We understand how you feel and we are sorry for the inconvenience this has caused, Just500. We stand by our phones and we're glad to help investigate and get this concern sorted. Please email us at supportforums@motorola.com for us to further assist you. We'll surely help you from there. - Mike
Good Value
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my first smart phone and it's been satisfactory. Sure wish a printed manual came with it.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for sending us 3 stars, InsigniaRetroMiniFridge. We appreciate you taking the time to share your feedback with us, we'll relay the message to the team. If you ever need help, give us a holler or reach out to our official Moto G Power community page: https://forums.lenovo.com/t5/moto-g-power-2021/bd-p/moto_g_power_2021_en. -Mitch
Nice
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this for my daughter suppose to be gorilla glass 3 daughter still broke the screen get warranty
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi IsaacP, Thanks for letting us know about your phone's condition, and sorry to hear that your phone's screen is broken. While we do not cover physical damage, you may consider getting it repaired for a fee. You can find your repair options on this link: https://motorola-global-portal.custhelp.com/app/mcp/service. If you have questions write us an email at supportforums@motorola.com. -Mitch
Moto G Power phone.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sales associate used SIMM card from my old phone. It was a 4G SIMM card and did not work correctly. Had to have it replaced by carrier (Verizon).
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for sharing your feedback with us, rhudgens. If you ever need help, give us a holler or reach out to our official community page: https://forums.lenovo.com/t5/moto-g-power-2021/bd-p/moto_g_power_2021_en - Mike
- Cons mentioned:Storage
Not enough Memory to in your thoughts
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned. Simply not enough storage in 2021. 64 GB i feel is the base amount of storage these days.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Demikey4u, Sorry to hear that you are not happy with your purchase and you had to return the phone. Hope you can give us another chance in the future. If you have other questions or concerns, write us an email at supportforums@motorola.com. -Mitch
Cracks easy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good affordable phone , HOWEVER it cracks VERY easy ! Get coverage or a durable case
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi KayBailey, we know how disappointing it is to crack the screen. While we do not cover physical damage, you may consider getting it repaired for a fee. You can find your repair options on this link: https://motorola-global-portal.custhelp.com/app/mcp/service/ - Mike
fragile
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the screen broke the first day I had it, and apparently it will cost almost as much to fix as I paid for the phone in the first place.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi fragile,
We're very sorry to hear about this and we know it's disappointing when you break your phone, and physical damage is not covered by the warranty. If you happen to consider having your phone serviced, you may check this link: https://lnv.gy/3m5zfsw for any nearest Service Center in your area. We recommend contacting the repair center first to ensure they are prepared for your specific issue. If you do have an insurance with your service provider, you can also check with them. - Frank
But glass protector.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great phone. Glass very easy to break if dropped. Long battery life.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Phil, Thank you for spending the time to share your feedback, we'll be sure to forward your thoughts to the appropriate team. If you ever need help, give us a holler or reach out to our official Moto G Power community page: https://forums.lenovo.com/t5/moto-g-power-2021/bd-p/moto_g_power_2021_en. -Mitch
- Pros mentioned:Camera
Don't bother
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the camera that's about it! My Moto fast was a better phone
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .We appreciate you have one of our phones. If you need help, give us a holler or reach out to supportforums@motorola.com. Please use Subject: Retailer_your issue (e.g BestBuy_Slow/Lagging) on your email or give this link, we'll surely help you from there. - MIke
- Cons mentioned:Slow performance
Poor responsive mobile, battery also average.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mobile gets stuck in most possible instances like while connecting a call or disconnecting, to capture a pic(shutter speed is quite slow), swiping to find opened apps is quite lazy, when searching for apps or settings info phone is not responsive.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Munindar, We appreciate you informing us about your phone's condition, and we understand how frustrating it is to have this kind of problem. We apologize for any inconvenience this has given you. Please send us an email at supportforums@motorola.com and we'll be there to assist you. -Rizza
good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Motorola - Moto G Power 2021 (Unlocked) 32GB Memory - Blue its great product to be gifted
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Anonymous, Thank you for purchasing this phone and we appreciate your feedback. To be up to date with our devices, please do follow our official community page: https://forums.lenovo.com/t5/moto-g-power-2021/bd-p/moto_g_power_2021_en. -Mitch
- Pros mentioned:Battery life
Slow and glitchy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Slow and glitchy!! The battery last a long time because there is no processor speed. For $200 it's not worth it. Everything takes 30seconds to load at a minimum if it loads.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .That's unusual for the Moto G Power (2021). As we stand behind our products, we would love to help get this fixed. We would appreciate it if you would email us at supportforums@motorola.com for us to further assist you. We'll be there to help - Mike
fine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this phone is fine. brown. bland. basic. cheap. unremarkable. vanilla. of no consequence.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thanks for purchasing our phone, Josh. We appreciate you taking your time to give us feedback. To be up to date with our devices, please do follow our official community page: https://forums.lenovo.com/t5/moto-g-power-2021/bd-p/moto_g_power_2021_en. -Mitch
Annoyed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got sick and had surgery and did not activate my phone for 2 weeks, after activation it would not recieve texts. I took it to Verizon they worked on everything under the sun and saidI needed to return to the store,then I read I only had 14 days or I could not return or exchange. With all that I had to buy another new phone and I purchased it thru verizon.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi VivC, thanks for reaching out and this is unexpected for the Moto G Power (2021). Have you tried contacting your service provider to provision your sim to CDMA-less? If not, I would suggest contacting them and see if CDMA-less provisioning will work. If you have other questions, Please email us at supportforums@motorola.com and kindly refer to this link as a reference. We'll be there to assist. - Mike
Bad buy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The service on this phone is bad you don’t know if you can call out or receive call’s from one call to the next. I use Best Buy for all my tec and the day I bought the phone was the worst service I’ve ever had at Best Buy. If I’ve went there for the first time that day I would never go back to them ever.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Marc, We understand how inconvenient this is for you and we'd like to ensure that you receive the service you deserve. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Write us an email at supportforums@motorola.com. -Mitch
last model was better
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.lack of memory poor for business, 32gb takes most to run the phone
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi average, Thank you for taking the time to share your feedback. Sorry to hear that you're having problems with your storage. You can check the apps that are taking up your storage by going to Settings > Storage. The device is also expandable up to 512gb microSD card. If you have any questions, send us an email at supportforums@motorola.com. We'll be glad to help. -Rizza