Customer Ratings & Reviews
- Model:
- PALF0011US
- SKU:
- 6441184
Rating by feature
- Display Quality
Rating 4.5 out of 5 stars
- Camera
Rating 4.2 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
Customers are saying
Customers praise the Moto G Power 2021 for its budget-friendly price, long battery life, and impressive camera. Many users appreciate its user-friendly interface and larger screen size. However, some users have concerns about its limited storage capacity, slow performance, and weight.
This summary was generated by AI based on customer reviews.
moto phone
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Jesse and Hunter provided the information we needed, and was very helpful in setting up the new phone
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .We appreciate you taking your time to give us very positive feedback, Phone. Glad that you had a smooth transaction with BestBuy. If you have some time, you may want to take a look at our Moto G Power 2021 community here: https://forums.lenovo.com/t5/moto-g-power-2021/bd-p/moto_g_power_2021_en. We would love to have you there. -Mitch
phone
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The large screen is a big plus. Had to add to the memory as it only comes with 32gb.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for purchasing this phone, Gold. Glad that you gave us a positive rating and you're satisfied with your purchase. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-power-2021/bd-p/moto_g_power_2021_en. -Mitch
Good phone!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My experience so far (~2 weeks) is that this is an excellent, functional phone.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .I want to thank you for taking the time to give us your feedback, Thomas. Please visit our official forum via https://forums.lenovo.com/t5/moto-g-power-2021/bd-p/moto_g_power_2021_en - Mike
It works, but it's disappointing
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Moto G7 Power will always be the superior of the power line of Motorola phones. The 2020 Power was not bad, but definitely a slight downgrade from its predecessor. The 2021 version is downright disappointing. This thing cannot take what I consider to be reasonably above average use. I'm not a heavy video watcher or mobile gamer, I mostly do text, social media, and shopping. Most days, I'm down to 30% by the end of the day after a full charge. It's just not worth it. I'm glad mine was free.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Will, We’re so sorry that your experience did not match your expectations. As we stand behind our products, we would like the opportunity to investigate your feedback further. Write us an email to supportforums@motorola.com. We'll be there to help. -Mitch
Nice phone
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First time owning an android. Still learning all the features
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .We greatly appreciate the support, MissC. To be up to date with our devices, please do follow our official Motorola community page: https://forums.lenovo.com/t5/moto-g-power-2021/bd-p/moto_g_power_2021_en - Mike
Always Happy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This phone is convenient enough for my daily usages.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Romeo, We're happy to see that this phone meets your expectation. We do appreciate your support and love for our Moto G Power phone. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-power-2021/bd-p/moto_g_power_2021_en. -Mitch
Nice handset
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent handset with advanced features . Definitely recommend
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .I wanted to take a moment and say thanks for choosing Motorola and We appreciate the recommendation, Rahul. If you would like, you could join your fellow users on our official Motorola community page here: https://forums.lenovo.com/t5/moto-g-power-2021/bd-p/moto_g_power_2021_en - Mike
Motorola phone
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just like my old one, so very familiar. Like it just a bit big, shipping was fast! But on a dark mode that I can't figure out how to fix
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Nice to see that you're satisfied with the product If you're interested, you can take a look at out our official Motorola community page:https://forums.lenovo.com/t5/moto-g-power-2021/bd-p/moto_g_power_2021_en - Mike
Ok
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Package was damaged. Did not have any cover or user manual
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Good, Sorry to hear about your package. We do suggest reaching the seller to give them feedback on what happened. You can access a Mobile Optimized User Guide directly on your device by going to the main application menu and selecting "Help Center". You can also view or print the manual on our website at: https://motorola-global-portal.custhelp.com/app/answers/prod_answer_detail/a_id/156849/p/10931/kw/user%20guide. Should there be any further inquiries, please do not hesitate to email at supportforums@motorola.com. We'll be glad to help. -Mitch
NOT MOTO Quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the WORST PHONE EVER!!! I was on hold with the IRS TWICE FOR AN HOUR EACH TIME, and this phone dropped my call. Scheduling my COVID vaccine, THIS PHONE DROPPED THE CALL! I created a Best Buy account just to review this phone because it has caused so much harm. I've had Motorola phones for over 12 years and most of them I've kept for more than four years. This is NOT a Motorola phone.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Worstphoneever, Sorry to hear you're having dropped calls. I know how important it is for you as your calls are urgent. As we stand by our phones, we'd like to know more details so we can help. Write us an email at supportforums@motorola.com. -Jess
junk
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.terrible phone keeps freezing up have to reboot it every day
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .we're sorry to hear that you have had such a negative experience, bbgun. As we stand behind our products, we would love to help get this sorted. Please contact us at supportforums@motorola.com to get assistance with your phone. Kindly use Subject: Retailer_your issue (e.g BestBuy_Slow/Lagging) on your email or give this link, we'll surely help you from there. - Mike
Not working with Verizon prepaid
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Swapped sim card from old Moto g phone to this phone. Phone recognized sim as VZW, but Verizon network refused to connect it. It appears Verizon Prepaid may not recognize the phone. I hope to get in touch with Verizon service to verify they support.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Allen, Sorry to hear you're unable to use your phone with Verizon. Can you tell us why you said Verizon prepaid may not recognize the phone? As we stand by our phones, we'd like see if they support it. Write us an email at supportforums@motorola.com. -Jess