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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1366 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.5 out of 5 stars

  • Camera

    Rating 4.2 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers find value in the Moto G Power 2021's long battery life, affordable price, and clear camera. Users appreciate the phone's user-friendly interface and expandable storage, making it a great option for those looking for a budget-friendly smartphone. While some users have concerns about its weight and performance, overall, customers are pleased with the phone's features and functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 1,366 reviews
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super purchase. If you are looking for Budget phone go for it.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Rajiv, we appreciate you for leaving us honest feedback regarding your Moto G Power experience. We want to say thank you for trusting Motorola Mobility. We're always here to assist you if you have any concerns regarding your Motorola device. Kindly follow us on our official community page at https://forums.lenovo.com/t5/moto-g-power-2021/bd-p/moto_g_power_2021_en. -Ythan MotorolaMobility

  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Motorola repeat customer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've grown accustomed to the Moto interface so when my last Moto phone died I decided to stay with a similar model. It does what it should, has good battery life and delivers high quality photos.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi AverageJoe, Thank you for patronizing our product and for being a loyal customer. Your support and trust in us are much appreciated. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-power-2021/bd-p/moto_g_power_2021_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Battery is great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone for my mom. Its bigger than her last phone but she is slowly getting use to it. The battery last a long time which is good cause she listens to a radio station all day and it still holds up.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Anjack,

      We appreciate that you have one of our products and we're happy that you like your new phone. In case you're interested to know more information about the G Power 2021, you can join our community. Please see here: https://forums.lenovo.com/t5/moto-g-power-2021/bd-p/moto_g_power_2021_en. - Frank MotorolaMobility

  • Rated 5 out of 5 stars

    Reliable phone

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cell is great. Haven't have any issues since I purchased it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Working

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Mobile and Working good as expected. Speed is good

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hello MuthuramanG, We greatly appreciate your good feedback. We are happy that we were able to provide the phone you expected. If you are interested to be up to date with our product, please join our official Motorola online community page: https://forums.lenovo.com/t5/moto-g-power-2021/bd-p/moto_g_power_2021_en -Belle MotorolaMobility

  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Fine phone for it's value

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for it's value, but some of the features were more intuitive on the moto G4. The megapixels are heavily advertised on this phone, but the quality of the camera itself is mediocre. Overall still good value

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my elderly mom and she loved it.

    I would recommend this to a friend
  • Cons mentioned:
    Nfc

    Rated 4 out of 5 stars

    Perfect phone except no NFC and single speaker

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It will be nice to have a NFC but maybe it is too much to ask for $200 phone. Single speaker is a downgrade from the last year version. Other than that, no complaint about the phone, very good phone for $200.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone Great service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is as expected. However, even though it is a 2021, it didnt update to version 11. I expect that it will someday. Although the phone was supposed to be unlocked, verizon could not activate it. The best part of the whole purchase was returning to Best Buy and finding one of the nicest and smartest associates to make things right. It was amazing what a great attitude he displayed as he activated the phone. Since the old phone was a flip, he made sure that he reviewed all the new phone settings before giving it to my wife. It is that kind of service that will have me coming back.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    50/50

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Display brightness function goes in and out where it will not work. have to restart the phone does not have microSD slot. pretty fast not too heavy nice size screen. Kind of pricey

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We’re so sorry that your experience did not match your expectations, CoryT. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Please share your details at supportforums@motorola.com and refer to this link as a reference. We'll be there to assist. -Mitch MotorolaMobility

  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Motorola G7 Power

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Motorola phones are all I buy. They are very dependable and the G7 power is the best one yet. It is very responsive and has an awesome camera that takes crystal clear photos. The battery life is good but I was expecting a little better. But the upside far exceeds that small negative.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    First Motorola

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having a problem trying to get my mediacom email to work on phone. Phone holds battery charge, excellent. Fast response with wifi. Getting used to its layout after using a Samsung for 10 years,.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thanks for choosing us, JVIS. We are pleased to have you as a part of the Motorola family. We're sorry to hear that you're having a problem with your Mediacom email. As we stand behind our products, we'd like to make this right. Write us an email at supportforums@motorola.com. -Mitch MotorolaMobility

  • Cons mentioned:
    Signal

    Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Motorola cellphone Unlocked, but some times the Signal its poor and I cant, receive incoming calles, when I see It I must restart the cellphone in order that It work normally

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thanks for sharing your feedback with us and purchasing this phone, Nice. We're sorry to know that you are having an issue with the signal. If you need any assistance, please do not hesitate to email us at supportforums@motorola.com. We'll be happy to assist you. -Mitch MotorolaMobility

  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Hello Moto

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am learning the Motorola features and like the chop chop to turn on the flashlight very much. My only negative is the lack of a back function. Aside from that, the battery is incredible and it is very user friendly.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for being our valued customer, William and you can enable or restore the back button by following these steps
      1. Go to Settings > System > Gestures > System Navigation
      2. Switch from Gesture to 3-button navigation
      If you ever need help, email us at supportforums@motorola.com or reach out to our Moto G Power community here: https://forums.lenovo.com/t5/moto-g-power-2021/bd-p/moto_g_power_2021_en - Mike MotorolaMobility

  • Rated 5 out of 5 stars

    Very good phone in that price range

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a family issue I needed one more phone. Given my very good previous experience with my Moto G4 that continues to work without problems and after comparing technically and economically the offer available at Best Buy, I decided to continue with the brand but now with the new Moto G Power 2021 with 4 Gb RAM and internal memory. 64 Gb. After a week of use I know I was not wrong, it is what I was looking for. It looks good, it feels agile operationally, good sound and within the little time I have used the cameras, they are of good quality in my opinion. If I have any inconvenience soon, I will correct my review. Given my history with Motorola, I think that is not going to happen.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Performance

    Rated 2 out of 5 stars

    Moto Z upgraders: Prepare to be disappointed

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery on my wife's Moto Z Play is almost dead, so she wanted to get another Motorola phone that had a similar battery life. This Moto G Power 2021's battery is definitely big, but it's not worth the weak performance. Very noticeable instances: When taking a short video, it took about 2 minutes to process it. When opening a link from Hangouts, the app froze for about 1 minute. These are deal breakers for us. I'm disappointed that I have to pay a restocking fee now. We thought this phone was going to be good.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We’re so sorry that your experience did not match your expectations, Kneewrote. We stand by our phones and we're glad to help investigate and get this concern sorted. Please email us at supportforums@motorola.com and kindly refer to this link. We'll surely help you from there. - Mike MotorolaMobility

  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone.,,,,,??,,??,,,……….,.,,,..,……………………………..

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    great phone

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i get along great with this phone i am not a high teck user i email text google use whether and map apps and have no issue i got it on sale for a fraction of what verizon would have charge i will be shopping best buy for my next phone

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Wormy33, We're happy that you're satisfied with your purchase. Moto G Power 2021 phone has all you need for the price and great specifications. If you ever need assistance, give us a holler or reach out to our official Motorola community page: https://forums.lenovo.com/t5/moto-g-power-2021/bd-p/moto_g_power_2021_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best decision i ever made as an adult. So worth the money.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi SamuelG, we're grateful to hear that you were satisfied with your recent purchase. We appreciate you having our Moto G Power and making a good decision of choosing Motorola Mobility. Thank you for putting your trust in us. Feel free to contact us if you have any concerns with your Motorola device. -Ythan MotorolaMobility

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Do not have to charge phone 2-3x daily anymore

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed phone with best rated battery. Got the Moto g power 2021. So far so good. Android 10 and gestures took an effort but also improvement over last phone. Would recommend to those who constantly have to charge their phones. Not much bloatware installed either.... No NFC...., Not 5g capable.

    I would recommend this to a friend