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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1366 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.5 out of 5 stars

  • Camera

    Rating 4.2 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers find value in the Moto G Power 2021's long battery life, affordable price, and clear camera. Users appreciate the phone's user-friendly interface and expandable storage, making it a great option for those looking for a budget-friendly smartphone. While some users have concerns about its weight and performance, overall, customers are pleased with the phone's features and functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 1,366 reviews
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as a replacement for my parents, they'd had their first smart phone for almost 5 years. Upgrade for them with a bit of a learning curve but from everything I've seen it performs well. I did the install and transfer without issue. Touch screen is responsive. Loads quickly. Great phone.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for choosing us, C1972. We’re thrilled to hear you enjoyed our Moto G Power (2021) and that everything works for your parents. If you're interested, we'd like to hear your story and share it with other G Power (2021) users here: https://forums.lenovo.com/t5/moto-g-power-2021/bd-p/moto_g_power_2021_en. -Rizza MotorolaMobility

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new phone, I also got it at a great price too.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi KimM, Glad that you gave us a very positive rating and you're satisfied with the phone's price. If you're interested, we'd like to hear your story and share it with other G Power users here: https://forums.lenovo.com/t5/moto-g-power-2021/bd-p/moto_g_power_2021_en. Love to hear from you there. -Mitch MotorolaMobility

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Malik

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best unlocked phone with this nominal price and quality

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Motorola Moto G Power 2021 surprise

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone so far for the price. I haven't had the phone long enough to nit pick it but compared to all the phones I've owned in the past I would say this ranks close to the top for the amount it costs. No complaints yet.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We are so thankful for giving us a positive rating, Gdbaker. Glad that you bought one of our phones. If you're interested, we'd like to hear your story and share it with other G Power users here: https://forums.lenovo.com/t5/moto-g-power-2021/bd-p/moto_g_power_2021_en. Love to hear from you there. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Back up phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to buy this as a temporary replacement for my other phone. I love it for aback phone. Motorola makes good phones. I that android was able to transfer my settings and apps. I couldn't find any cases for it at Best Buy. The phone has a lot of fun features.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Gabnfl, We're happy to hear that you're having fun with the device. We can feel that you're happy with the product you've bought from us. If you would like to join the official Motorola community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-power-2021/bd-p/moto_g_power_2021_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Motorola g power 2021

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone,good battery,very fast delivery,thanks best buy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Replacement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband bought this to replace his broken Moto Z4 and it's happy with the similarities between the 2. His input complaint is the phone is larger and he'd prefer it to be smaller for to carrying in his pocket for work.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Motorola

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Value..Ease of use for phone...Good phone for the price

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    It's OK to get the job done

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an OK phone. It freezes often and takes a really long time to power up. If you need it for just a few things, it probably will get the job done.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Mfor, we're sorry to hear that you device freezes. Try to check if you have the latest software update o your device. Go to Settings > System > Advanced > System updates. Ensure that all the apps are updated as well. You may try to do a soft reboot, by pressing the power button for 10-20 seconds. For other concerns, please send us an email at supportforums@motorola.com. -Ythan MotorolaMobility

  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Diference

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is a good phone is easy for use i recommended that phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great but Xfinity Mobile won't let you use it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall looked like a great phone and has good reviews everywhere I looked. Unfortunately even though it's unlocked Xfinity Mobile wouldn't let me get a sim card for it and was unable to use it.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone.. Easy to use ..great price .. Fast pickip

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for the price! Plays all the games i play

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good display good camera’s would recommend to a friend

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Jack,

      Thanks for the recommendation and we're delighted to hear that you love the phone's features. If you have some time, you may want to take a look on our G Power community here: https://forums.lenovo.com/t5/moto-g-power-2021/bd-p/moto_g_power_2021_en. We would love to have you there. - Frank MotorolaMobility

  • Pros mentioned:
    Battery life

    Rated 3 out of 5 stars

    Preliminary Experience

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pro: Battery can be used for 1 day or longer. Con: The phone screen quickly became too dark or not bright enough in dark locations.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi JamesY, we are sorry that your experience did not match your expectations. As we stand behind our Motorola products, we would like to have the opportunity to investigate your feedback further.
      Kindly send us an email at supportforums@motorola.com. -Ythan MotorolaMobility

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great working phone long lasting battery good price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    "Hello Moto"

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this kind of phone is very advanced for me - in fact it will take me a while to learn all about it. I have to say that the salesperson was super helpful and knowledgeable (Kristian Dachowski). I like the style and I'm sure I'll eventually learn to use it more efficiently thanks to the information from Kristian.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does the job

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A big step up from a 3 year old phone. So far everything is smooth as butter. NOT used for gaming, so I can't comment on that. But everyday email, text, calls, etc, are great! Display is a bit fuzzy around the edges.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Nice phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good inexpensive phone. Easy to use and not too big.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you so much for choosing Motorola. This phone is all you need for the price and great specifications. You can join our Moto G Power 2021 online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-power-2021/bd-p/moto_g_power_2021_en - Mike MotorolaMobility

  • Rated 3 out of 5 stars

    Not easy to use for Ederly

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to replace elderly parents other Moto because it was 3G and stopped working. Motorola is missing out on a whole demographic. The elderly community needs an easy to use phone. This phone is not easy to use. There's too many swipes including just trying to answer the phone. The people I know over age 70, just need a phone that calls, has access to the internet, some games, and pictures. It's too much with all the other "stuff" on the phones for them to work with.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thanks for sharing your feedback with us and purchasing this phone, TexasJefe. We're always looking for improvements, we'll relay the message to the team. If you ever need help, give us a holler or reach out to our official Moto G Power community page: https://forums.lenovo.com/t5/moto-g-power-2021/bd-p/moto_g_power_2021_en. -Mitch MotorolaMobility