Customer Ratings & Reviews
- Model:
- PALF0005US
- SKU:
- 6441178
Rating by feature
- Display Quality
Rating 4.5 out of 5 stars
- Camera
Rating 4.2 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
Customers are saying
Customers find value in the Moto G Power 2021's long battery life, affordable price, and clear camera. Users appreciate the phone's user-friendly interface and expandable storage, making it a great option for those looking for a budget-friendly smartphone. While some users have concerns about its weight and performance, overall, customers are pleased with the phone's features and functionality.
This summary was generated by AI based on customer reviews.
The phone works as advertised
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Generally, this phone has accomplished the mission. This phone replaces a somewhat older Moto G that I dropped. I do wish we could get better ring tomes.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Paperfetishaccounting, We're glad that you appreciate our phone. If you're interested, check our Moto G Power 2021 online community here: https://forums.lenovo.com/t5/moto-g-power-2021/bd-p/moto_g_power_2021_en - Mike
Extra help given by sales assistant.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sales girl helped me and assisted me with my purchase. I'm happy with my phone. And thanks to the sales girl for getting my phone set up which she made very easy. Overall I'm very happy with my purchase. Thank you
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .We are pleased to have you as a part of the Motorola family! If you like, you can be a part of our official Moto G Power 2021 community page here: https://forums.lenovo.com/t5/moto-g-power-2021/bd-p/moto_g_power_2021_en. Thank you so much for choosing Motorola! - Mike
Phone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I sit the phone down on my table and it cracked then if got worse now the whole screen is cracked
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi ClintC, we appreciate you for having our Moto G Power and we're sorry to hear that you accidentally cracked the screen of your device. We know how disappointing it is to crack the screen. While we do not cover physical damage, you may consider getting it repaired for a fee. You can find your repair options on this link: https://motorola-global-portal.custhelp.com/app/repair-faqs. If you have questions write us an email at supportforums@motorola.com. -Ythan
New Phone Format
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this phone because I didn't want a monthly payment thru my provider. I was use to a Samsung and it is a little different format but it was easy to get use to.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi MathHelp, Thanks for the awesome review and for being our valued customer. We’re so grateful for the trust you’ve placed in us. If you're interested, we'd like to hear your story and share it with other Moto G Power 2021 users here: https://forums.lenovo.com/t5/moto-g-power-2021/bd-p/moto_g_power_2021_en. -Elle
ohhhh yeeaahhhh
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this phone does exactly what you need it to do, and it's very stylish!!!! live in style yall!!!!
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi, salamander, we're glad to the positive reviews of yours regarding your new Moto G Power. Thank you for choosing Motorola, and please don't hesitate to contact us if you have any concerns about it. To be updated with our latest device, kindly follow us on our official community page at https://forums.lenovo.com/t5/moto-g9-play/bd-p/moto_g9_play_moto_g9_en. -Ythan
Motorola
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This phone was a great investment. I had no problems connecting to my phone carrier because it was unlocked. I would recommend this this phone to anyone looking for a nice phone to connect with any major phone carrier.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thanks for the review, Moosie. Your support and trust in us are much appreciated. If you're interested, you can check out our online community here: https://forums.lenovo.com/t5/moto-g-power-2021/bd-p/moto_g_power_2021_en - Mike
Phone
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Froze all the time. Click one app and take you to a different one.
No, I would not recommend this to a friendGreat phone/flashlight
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's got so many bells and whistles that I don't even know where to begin - my favorite, so far, is that if you just shake it twice the flashlight comes on! That's important, other than that it works good as a phone!
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Corneliushenly, We're glad that everything works for you. Please let us know about your future experiences by visiting our online community here: https://forums.lenovo.com/t5/moto-g-power-2021/bd-p/moto_g_power_2021_en - Mike
Comfortable Phone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A comfortable Android phone that allows anyone to enjoy current technology without spending too much.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .We're glad that you bought one of our Motorola devices BestCustomer, affordability, and
superb phone quality in one. If you want to know more about the features of your device you may follow us at https://forums.lenovo.com/t5/moto-g-power-2021/bd-p/moto_g_power_2021_en.
We'll be there to help you out. -Ythan
- Cons mentioned:Performance
Was hoping for more.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, I'm fine with the Moto, but wish my Samsung would have lasted longer. It's ok.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi ItsOK, thank you for sharing your feedback! If there’s something we can help you with, please let us know through our community page: https://forums.lenovo.com/t5/moto-g-power-2021/bd-p/moto_g_power_2021_en. -Mary
- Cons mentioned:Signal
Bad reception, Doesn't Work, Freezes,
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this phone in March 2021, Verizon. Have been troubleshooting since I bought it. Gets no signal anywhere, dropped calls, phone won't ring, text messages showing up days later after someone sent it, camera freezes up all the time. I regret this purchase. Finally got to the point where I am sending it back to Motorola, now I have to be without a phone for 2 weeks or more while they troubleshoot the issue or send me a different one as it is most likely defective. Would not purchase this again and probably would think twice about another motorola phone.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Alphababy, We’re so sorry that your experience did not match your expectations. As we stand behind our products, we would like the opportunity to investigate your feedback further. Write us an email to supportforums@motorola.com. We'll be there to help. - Mitch
Good simple phone at a great price. Not 5g
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good simple phone at a great price. Not 5g. It was super easy to transfer contents of a dead phone, good tools.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi VictorZ, We are so happy to hear you had a positive experience using our Moto G Power phone. Your support and trust in us are much appreciated. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-power-2021/bd-p/moto_g_power_2021_en. -Mitch
Good inexpensive phone.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good phone for everyday use, fast responsive screen is pleasant to use. Enough ram for my needs.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Gonzo, We appreciate you taking your time to give us positive feedback and we're glad that you're satisfied with the phone's features and price. If you're interested, we'd like to hear your story and share it with other G Power users here: https://forums.lenovo.com/t5/moto-g-power-2021/bd-p/moto_g_power_2021_en. We love to hear you from there. -Mitch
Android version 10 to be able to use updated Apps
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to access saved data from google account to be added to phone, added photo's and contact in no time at all. By transferring sim card to new phone I was up and running as soon as the phone was charged..
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Mack Thanks for purchasing this phone! If you would like, you could join your fellow users on our official community page here: https://forums.lenovo.com/t5/moto-g-power-2021/bd-p/moto_g_power_2021_en - Mike
Good basic unlocked phone
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good value for a basic unlocked phone that does what I need without the junkware.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi ProfessorKen, thank you for taking the time to share this experience with us. Feel free to reach out again if you got any concerns with your Motorola device. We'll be here to help you. -Ythan
Good phone with great price!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a great phone in budget. I bought this for my brother as a gift who live in Asia. I hope it will work great there as well.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Sanliz, Thanks for purchasing this phone and we appreciate you taking your time to give us feedback. We're glad that you chose it for your brother. If you would like, you could join your fellow Moto G Power users on our community here: https://forums.lenovo.com/t5/moto-g-power-2021/bd-p/moto_g_power_2021_en. -Mitch
Mogo phone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't waste your money never buy one again took it in 2 time got to buy me a good phone
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi MaryD, we are sorry that your experience did not match your expectations. As we stand behind our Motorola products, we would like to have the opportunity to investigate your feedback further. Please send us an email at supportforums@motorola.com. -Ythan
Good Phone Value
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Early into ownership, I have no issues. This is the third phone I have had that is a version of the Motorola G-Power. No real issues with any of them.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for patronizing our product and for being a loyal customer, Xspook. Your support and trust in us are much appreciated. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-power-2021/bd-p/moto_g_power_2021_en. -Mitch
Almost a 5 star rating!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hello Moto, is the most annoying part about this phone. If they would allow me to disable that annoying start up process, I'd give it a 5 star.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi JItter, thanks for the feedback. However, I'm afraid there's no way to disable the Moto Startup. - Mike
Good phone but no WIFI calling
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good phone but not if you need WIFI calling. I live in a remote area, without cell coverage so WIFI calling is a must. Unfortunately, the phone is advertised with WIFI capabilities leading one to assume that would include WIFI calling. I had to return the phone but I bought the same model from Verizon (locked), which included WIFI calling.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .We appreciate you have one of our phones and we would like to help. Unlocked devices like the Moto G Power 2021 do not have WiFi calling as an option. This is per design due to the WiFi calling being a carrier-specific feature. If you have other questions, please email us at supportforums@motorola.com. Thanks. - Mike