Customer Ratings & Reviews
- Model:
- PALF0005US
- |
- SKU:
- 6441178
Customer reviews
Rating 4.3 out of 5 stars with 1366 reviews
(1,366 customer reviews)Rating by feature
- Display Quality4.5
Rating 4.5 out of 5 stars
- Camera4.2
Rating 4.2 out of 5 stars
- Battery Life4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers find value in the Moto G Power 2021's long battery life, affordable price, and clear camera. Users appreciate the phone's user-friendly interface and expandable storage, making it a great option for those looking for a budget-friendly smartphone. While some users have concerns about its weight and performance, overall, customers are pleased with the phone's features and functionality.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
Moto G Power
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Size is larger than I would have preferred. Surface is very smooth and it makes navigation difficult.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Thanks for purchasing our phone and for your feedback, Annette. We're always looking for improvements, we'll relay the message to the team. If you need any assistance, please do not hesitate to email us at supportforums@motorola.com. We'll be happy to assist you. -Mitch
Rated 1 out of 5 stars
Phine Doesnt Work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a paper weight and I am outside the return window.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi TechgeekSTL, This is not the experience that we wanted you to have with us. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Please email us at supportforums@motorola.com for us to further assist you. -Mitch
Rated 3 out of 5 stars
It will Do
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good for the cost, but I do not like the plastic like backside.b
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thanks for sharing your feedback with us and purchasing this phone, LisaA. If you ever need help, give us a holler or reach out to our official Moto G Power community page: https://forums.lenovo.com/t5/moto-g-power-2021/bd-p/moto_g_power_2021_en. -Mitch
Rated 3 out of 5 stars
why
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.have not got use to most of it not what i expected in easy use
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for purchasing this phone and for your feedback, DanT. Sorry that your experience did not match your expectations. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Write us an email at supportforums@motorola.com. We'll be there to help. -Mitch
Rated 3 out of 5 stars
Good, but drop call frequency has increased.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Over all it is good. But I have an increased frequency of dropped calls compared to my previous phone.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Eisberg, We appreciate your review. I know dropped calls can be so annoying. We stand by our phones. We'd like to know more details. Write us an email at supportforums@motorola.com. -Jess
Rated 3 out of 5 stars
Phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is a good phone but it has a few problems. Sometimes it is hard to understand .
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Littlebit, We're sorry to know that you're facing an issue with your Moto G Power phone. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Please write us an email at supportforums@motorola.com and tell us more details. -Mitch
Rated 3 out of 5 stars
moto g power 21
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.camera is slow to adjust and the touch screen is unresponsive at times otherwise device is fine
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Sorry to hear you are having difficulties using the Moto G Power (2021), mgp21. As we stand behind our products, we would love to help get this checked. Please email us at supportforums@motorola.com for us to further assist you and kindly refer to this post. We'd be happy to help you with this.
- Mike
Rated 3 out of 5 stars
It's ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wouldn't say is bad phone but the quality of pictures naaa..
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Rose, Thanks for purchasing this phone and we appreciate you taking the time to give us feedback. If you ever need assistance, give us a holler or reach out to our official Motorola community page: https://forums.lenovo.com/t5/moto-g-power-2021/bd-p/moto_g_power_2021_en. -Mitch
Rated 3 out of 5 stars
Could be better
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Slow, not very powerful and battery life ery short. Not as good as my original.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Slj081289, We understand how inconvenient this is for you and we'd like to ensure that you receive the service you deserve. As we stand by our phones, we'd like to know more details. Write us an email at supportforums@motorola.com. -Mitch
Rated 3 out of 5 stars
Moto Phone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good cheaper phone ask to see if there are any discounts in price when bought with your carrier
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thanks for choosing us, Bill. If you ever need help, give us a holler or reach out to our Moto G Power online community: https://forums.lenovo.com/t5/moto-g-power-2021/bd-p/moto_g_power_2021_en. Thanks again for your support. - Mike
Rated 2 out of 5 stars
Not This One!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this phone because my old one was outdated. I can honestly say the touch screen doesnt always work and it doesn't have a back button which I hate. I've gotten stuck on certain screens and it was impossible to get out. It's just OK. If I had it to purchase again I would not get this one.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi TysonsMom, Thank you for purchasing this phone and we appreciate your feedback. We're here to help you with the gesture on your device. To change it, kindly go to Settings > System > Gestures and select the three-button navigation. Please do let us know if you need any help. Write us an email to supportforums@motorola.com. We'll be there to help. -Mitch
Rated 3 out of 5 stars
Disappointed
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Difficult to use keypad .Touchy.For me it was a bad buying decision. Will pass it on
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Raymond, we appreciate you have one of our phones and we would like to help and get this checked. Please email us at supportforums@motorola.com for us to further assist you and kindly refer to this post. We'd be happy to help you with this. - Mike
Rated 3 out of 5 stars
moto
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.slow refresh rate. Camera is not the best either..
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Lloyd, We’re so sorry that your experience did not match your expectations. We stand behind our products and we would like to make this right. Please write us an email at supportforums@motorola.com and tell us more details. We'll assist you from there. -Rizza
Rated 1 out of 5 stars
Not worth it
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Even on sale at $180, this phone is a piece of garbage. It's slow and clunky. 720p resolution screen looks archaic. Refused to recognize my SD card, claiming it was "corrupt" (it wasn't, my PC had zero problems with the card.) Connects to PC, but only sometimes displays the folders and files and is slow to transfer anything. So frustrated, ready to take it back but Best Buy will charge a ridiculous $45 restock fee, so not worth it.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .We're sorry to hear that these are happening on your phone, GLLong76. We stand by our phones and we understand that this should not behave like this. We'd like to know more details about what happened and get this sorted out. Write us an email at supportforums@motorola.com. We'll be happy to help. -Mitch
Rated 3 out of 5 stars
cd player
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It didn't seem very sturdy. The opening for the cd was plastic and cheap
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Thanks for your purchase. If you would like some help with your new device, please email us at supportforums@motorola.com or kindly visit our Moto G Power 2021 online community here:  https://forums.lenovo.com/t5/moto-g-power-2021/bd-p/moto_g_power_2021_en - Mike
Rated 3 out of 5 stars
Review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.trouble with calendar. Problem setting sound. Done
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .We're sorry to hear that these are happening on your phone, Jane. We stand by our phones and we understand that this should not behave like this. We'd like to know more details about what happened and get this sorted out. Write us an email at supportforums@motorola.com. We'll be happy to help. -Mitch
Rated 3 out of 5 stars
Disappointed in Michigan
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The phone I purchased does not save my phone properly.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Thanks for the review and we would like to help. Please share your details at supportforums@motorola.com and kindly refer to this link as a reference. We'll be there to assist. - Mike
Rated 3 out of 5 stars
Like it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty much happy with Moto G phone. I like it ☺️
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .We're truly glad to hear your positive feedback. I hope we keep meeting your expectations. If you ever need help, give us a holler or reach out to our official Moto G Power 2021 community page: https://forums.lenovo.com/t5/moto-g-power-2021/bd-p/moto_g_power_2021_en - Mike
Rated 3 out of 5 stars
Paid to much
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice phone. I ended up paying more than advertised.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thanks for choosing Motorola. Please let us know about your future experiences by visiting our online community for Moto G Power (2021) owners here: https://forums.lenovo.com/t5/moto-g-power-2021/bd-p/moto_g_power_2021_en - Mike
Rated 2 out of 5 stars
Not worth it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this as a replacement for my Motorola G6 which was getting slow with it's old processor. Was disappointed as it wasn't much better than what I was upgrading from so I returned it and got a Samsung A21 instead.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi FranknCA, sorry to hear that you've already returned the device and we respect any decision you choose to make. Hope you give Motorola a chance in the future. - Mike











