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Customer Ratings & Reviews

Your price for this item is $67.99
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The comparable value price is $249.99

Customer reviews

Rating 4.3 out of 5 stars with 1366 reviews

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Rating by feature

  • Display Quality

    Rating 4.5 out of 5 stars

  • Camera

    Rating 4.2 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers find value in the Moto G Power 2021's long battery life, affordable price, and clear camera. Users appreciate the phone's user-friendly interface and expandable storage, making it a great option for those looking for a budget-friendly smartphone. While some users have concerns about its weight and performance, overall, customers are pleased with the phone's features and functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,260 of 1,366 reviews
  • Rated 3 out of 5 stars

    Moto G Power

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Size is larger than I would have preferred. Surface is very smooth and it makes navigation difficult.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thanks for purchasing our phone and for your feedback, Annette. We're always looking for improvements, we'll relay the message to the team. If you need any assistance, please do not hesitate to email us at supportforums@motorola.com. We'll be happy to assist you. -Mitch MotorolaMobility

  • Rated 1 out of 5 stars

    Phine Doesnt Work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a paper weight and I am outside the return window.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi TechgeekSTL, This is not the experience that we wanted you to have with us. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Please email us at supportforums@motorola.com for us to further assist you. -Mitch MotorolaMobility

  • Rated 3 out of 5 stars

    It will Do

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the cost, but I do not like the plastic like backside.b

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    why

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    have not got use to most of it not what i expected in easy use

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for purchasing this phone and for your feedback, DanT. Sorry that your experience did not match your expectations. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Write us an email at supportforums@motorola.com. We'll be there to help. -Mitch MotorolaMobility

  • Rated 3 out of 5 stars

    Good, but drop call frequency has increased.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over all it is good. But I have an increased frequency of dropped calls compared to my previous phone.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Eisberg, We appreciate your review. I know dropped calls can be so annoying. We stand by our phones. We'd like to know more details. Write us an email at supportforums@motorola.com. -Jess MotorolaMobility

  • Rated 3 out of 5 stars

    Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good phone but it has a few problems. Sometimes it is hard to understand .

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Littlebit, We're sorry to know that you're facing an issue with your Moto G Power phone. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Please write us an email at supportforums@motorola.com and tell us more details. -Mitch MotorolaMobility

  • Rated 3 out of 5 stars

    moto g power 21

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    camera is slow to adjust and the touch screen is unresponsive at times otherwise device is fine

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Sorry to hear you are having difficulties using the Moto G Power (2021), mgp21. As we stand behind our products, we would love to help get this checked. Please email us at supportforums@motorola.com for us to further assist you and kindly refer to this post. We'd be happy to help you with this.
      - Mike MotorolaMobility

  • Rated 3 out of 5 stars

    It's ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldn't say is bad phone but the quality of pictures naaa..

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Could be better

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slow, not very powerful and battery life ery short. Not as good as my original.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Slj081289, We understand how inconvenient this is for you and we'd like to ensure that you receive the service you deserve. As we stand by our phones, we'd like to know more details. Write us an email at supportforums@motorola.com. -Mitch MotorolaMobility

  • Rated 3 out of 5 stars

    Moto Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good cheaper phone ask to see if there are any discounts in price when bought with your carrier

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not This One!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this phone because my old one was outdated. I can honestly say the touch screen doesnt always work and it doesn't have a back button which I hate. I've gotten stuck on certain screens and it was impossible to get out. It's just OK. If I had it to purchase again I would not get this one.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi TysonsMom, Thank you for purchasing this phone and we appreciate your feedback. We're here to help you with the gesture on your device. To change it, kindly go to Settings > System > Gestures and select the three-button navigation. Please do let us know if you need any help. Write us an email to supportforums@motorola.com. We'll be there to help. -Mitch MotorolaMobility

  • Rated 3 out of 5 stars

    Disappointed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Difficult to use keypad .Touchy.For me it was a bad buying decision. Will pass it on

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Raymond, we appreciate you have one of our phones and we would like to help and get this checked. Please email us at supportforums@motorola.com for us to further assist you and kindly refer to this post. We'd be happy to help you with this. - Mike MotorolaMobility

  • Rated 3 out of 5 stars

    moto

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    slow refresh rate. Camera is not the best either..

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Lloyd, We’re so sorry that your experience did not match your expectations. We stand behind our products and we would like to make this right. Please write us an email at supportforums@motorola.com and tell us more details. We'll assist you from there. -Rizza MotorolaMobility

  • Rated 1 out of 5 stars

    Not worth it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even on sale at $180, this phone is a piece of garbage. It's slow and clunky. 720p resolution screen looks archaic. Refused to recognize my SD card, claiming it was "corrupt" (it wasn't, my PC had zero problems with the card.) Connects to PC, but only sometimes displays the folders and files and is slow to transfer anything. So frustrated, ready to take it back but Best Buy will charge a ridiculous $45 restock fee, so not worth it.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We're sorry to hear that these are happening on your phone, GLLong76. We stand by our phones and we understand that this should not behave like this. We'd like to know more details about what happened and get this sorted out. Write us an email at supportforums@motorola.com. We'll be happy to help. -Mitch MotorolaMobility

  • Rated 3 out of 5 stars

    cd player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It didn't seem very sturdy. The opening for the cd was plastic and cheap

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    trouble with calendar. Problem setting sound. Done

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We're sorry to hear that these are happening on your phone, Jane. We stand by our phones and we understand that this should not behave like this. We'd like to know more details about what happened and get this sorted out. Write us an email at supportforums@motorola.com. We'll be happy to help. -Mitch MotorolaMobility

  • Rated 3 out of 5 stars

    Disappointed in Michigan

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone I purchased does not save my phone properly.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thanks for the review and we would like to help. Please share your details at supportforums@motorola.com and kindly refer to this link as a reference. We'll be there to assist. - Mike MotorolaMobility

  • Rated 3 out of 5 stars

    Like it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty much happy with Moto G phone. I like it ☺️

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Paid to much

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone. I ended up paying more than advertised.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a replacement for my Motorola G6 which was getting slow with it's old processor. Was disappointed as it wasn't much better than what I was upgrading from so I returned it and got a Samsung A21 instead.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi FranknCA, sorry to hear that you've already returned the device and we respect any decision you choose to make. Hope you give Motorola a chance in the future. - Mike MotorolaMobility