Customer Ratings & Reviews
- Model:
- PALF0005US
- SKU:
- 6441178
Rating by feature
- Display Quality
Rating 4.5 out of 5 stars
- Camera
Rating 4.2 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
Customers are saying
Customers find value in the Moto G Power 2021's long battery life, affordable price, and clear camera. Users appreciate the phone's user-friendly interface and expandable storage, making it a great option for those looking for a budget-friendly smartphone. While some users have concerns about its weight and performance, overall, customers are pleased with the phone's features and functionality.
This summary was generated by AI based on customer reviews.
Horrible WiFi
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.WiFi connection was horrible. Worse than a phone 6yrs older. Returned.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Anonymous, Sorry to hear you had to return the device. Hope you can give us another chance in the future. If you have inquiries in the future, you may send us an email at supportforums@motorola.com. We are happy to assist you. -Jess
Worst phone experience ever!
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t trust the brand. This is the most laggy phone I have ever used. You touch anything and the response easily take 15-30 seconds. And don’t even ask me about the unexpected app crashes. Hope I could give a rating below worse.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Anonymous, We appreciate you letting us know and we're sorry for any inconvenience this may have caused. Please check if your software is up to date. You can find this on Settings > System update > Check for updates. If you need further assistance, please send us an email at supportforums@motorola.com and use GPower2021_LaggingIssues as the subject of your email. We'll be there to assist you. -Rizza
Brakes glass too easy.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As soon as it slide down in sink( did not fall, but just slide by evident) the glass is broken. It still works and the glass broke again when in fall in the night stand draw from this shelf! My bad, should not buy such chip staff with my shaky hands.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .We know how disappointing it is to crack the screen, Viklin. While we do not cover physical damage, you may consider getting it repaired for a fee. You can find your repair options on this link: https://motorola-global-portal.custhelp.com/app/mcp/service/
They include an extensive walk-in repair network that in many cases can provide same-day service, plus mail-in and some fix-it yourself options. You will find an interactive map that allows you to find a carry-in center convenient to you. We recommend contacting the repair center to ensure they are prepared for your specific issue. - Mike
Worthless. Stay away!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this phone for my mom. Stopped working within 2 months - fails to boot up
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi explosive0, We sincerely apologize for any inconvenience this may have caused. We understand how inconvenient this is for you and this should not happen. We stand behind our products and we would like to make this right. Please write us an email at supportforums@motorola.com and tell us more details. -Mitch
This phone sucks
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy this phone even if the price is good. It over heats and hardly has any signal. You try to get on an app and it takes forever or doesn’t work at all to upload.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Galvez,
Thanks for bringing this up to our attention and we're sorry for the inconvenience this may have caused you. Please allow us to help you with this. Kindly send us an email at supportforums@motorola.com and use this as a reference: BestBuy/GPower2021_NetworkIssue so we can further discuss this matter. - Frank
Cell Phone desaster
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was not happy with the product, the sales manager demanded I pay a restocking fee even though I did not left the store or had the product in my passion. Never again will I endure that practice from your store
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi MotoroloPhone, Sorry to hear you didn't like the phone. Hope you can give us another chance. We have devices that you can explore. If you need help with your device, write us an email at supportforums@motorola.com. -Jess
Horrible phone.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was crap. We got it and I wish this was one item that I didn’t skip getting a warranty on bc I sure would’ve used it and it would’ve been replaced.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .We’re so sorry that your experience did not match your expectations, Jbm485. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Write us an email at supportforums@motorola.com. We'll be there to help. -Mitch
Hangs or slow even after 4 GB RAM
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not performant. Not review person but this phone is little low that expected . I have used samsung of same range but performance is not even closer to that . Not expensive for price.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .We're sorry to hear that you are experiencing slowness on your Moto G Power phone. As we stand by our phones, we'd like to help get this sorted out. Write us an email at supportforums@motorola.com We'll help you from there. - Mitch
i don’t know what to do
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.it doesn’t work with Verizon wireless. The text don’t come in and it was a gift so i’m just finding out it doesn’t work Correctly
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Macc, Thanks for bringing this to our attention and we're sorry for the inconvenience. As we stand behind our products, we would like the opportunity to investigate your feedback further. Write us an email to supportforums@motorola.com. We'll be there to help. -Mitch
NOT WORHT THE MONEY
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Major problem getting SIM card in to start. Start up is SLOW. Phone is jsut plain slow. Colors on home screen very pale no matter what I did. Returning it
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for purchasing this phone and for your feedback, Recca. We're sorry to know that you're experiencing slowness on your Moto G Power phone. We stand by our phones and this is something we want to take a look at. Write us an email at supportforums@motorola.com and tell us more details. -Mitch
The worst phone ever
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the worst phone I have ever purchased. I am still upset that I had to waste $200.00 for this. Never will I ever buy a Motorola.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Sorry you are having problem. Please share your details at supportforums@motorola.com and kindly refer to this link as a reference. We'll be there to assist. - Mike
JUCK
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this phone cheap and you get what you pay for. There's nothing that I can say good about this phone its just juck.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Jaybird01, We’re so sorry that your experience did not match your expectations. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Write us an email to supportforums@motorola.com. We'll be there to help. -Mitch
Motorola Moto G 2021
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very poor quality. The screen is very slow to respond, dull display.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .That's not typical for the Moto G Power (2021), Linganisha. As we stand behind our products, we would love to help get this checked. Please email us at supportforums@motorola.com for us to further assist you and kindly refer to this post. We'd be happy to help you with this. - Mike
Piece of garbage
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had the be the worst experience ive had with a phone. Super sluggish, super glitchy and just a horrible horrible experience. STAYYYYY AWAYYY worst phone EVER!
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Juanjr, We’re so sorry that your experience did not match your expectations. As we stand behind our products, we would like the opportunity to investigate your feedback further. Write us an email to supportforums@motorola.com. We'll be there to help. -Mitch
Cheap material
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The very first time I dropped it, it cracked. Not worth the purchase and best buy said they couldn't do anything about it.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Anne, We know how disappointing it is to crack the screen. While we do not cover physical damage, you may consider getting it repaired for a fee. You can find your repair options on this link: https://motorola-global-portal.custhelp.com/app/mcp/service/ and they include an extensive walk-in repair network that in many cases can provide same-day service, plus mail-in and some fix-it yourself options. You will find an interactive map that allows you to find a carry-in center convenient to you. We recommend contacting the repair center to ensure they are prepared for your specific issue. - Mike
Defective
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tried everything to get my ATT sims card to work in this phone finally, sent back as defective.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Sorry, you have experienced this, NMPF. Hope you give us another chance in the future. - Mike
Don't do it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very poor reception. I bought this for my mom (she had a Samsung S7). I am not pleased!
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Allears, I'm sorry to learn that you are having some difficulties with your device. We stand by our phones and we're glad to help investigate and get this concern sorted. Please email us at supportforums@motorola.com for us to further assist you. We'll surely help you from there. - Mike
It’s okay
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a little laggy but it works, I wouldn’t buy this again in the future. I should’ve got the OnePlus phone.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Ryan, Thank you for purchasing this phone and for your feedback. We're sorry to know that you're experiencing lag on your Moto G Power phone. We stand by our phones and this is something we want to take a look at. Write us an email at supportforums@motorola.com and tell us more details. -Mitch
Horrible phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely despise this phone, hasn't worked right since I have had it.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .That's not typical for the Moto G Power (2021), Sakki. As we stand behind our products, we would love to help get this checked. Please email us at supportforums@motorola.com for us to further assist you and kindly refer to this post. We'd be happy to help you with this. - Mike
A year old and so laggy it's unusable.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Junk, crappy everything. Nothing good to say. Unusable a year later.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .We're sorry to hear that you feel this way, Just500. We would like the opportunity to investigate your feedback further. Please check this link for the recommended troubleshooting steps here: https://motorola-global-portal.custhelp.com/app/mcp/troubleshooter_page/g_id/5059 then select Next> Display / Touchscreen> Phone is slow/unstable. Let us know if this help by sending us an email at supportforums@motorola.com. -Mitch