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Customer Ratings & Reviews

Your price for this item is $67.99
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The comparable value price is $249.99

Customer reviews

Rating 4.3 out of 5 stars with 1366 reviews

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Rating by feature

  • Display Quality

    Rating 4.5 out of 5 stars

  • Camera

    Rating 4.2 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers find value in the Moto G Power 2021's long battery life, affordable price, and clear camera. Users appreciate the phone's user-friendly interface and expandable storage, making it a great option for those looking for a budget-friendly smartphone. While some users have concerns about its weight and performance, overall, customers are pleased with the phone's features and functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 1,366 reviews
  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Aweful. Won't change over to 5g and can barely make a call at home.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      This should not happen as we always want your device to work as it should, Disappointed. As we stand behind our products, we would like the opportunity to investigate your feedback further. Write us an email to supportforums@motorola.com. We'll be there to help. -Mitch MotorolaMobility

  • Rated 1 out of 5 stars

    Don’t buy

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of this phone is bad the connection is poor and it’s not durable

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We’re so sorry that your experience did not match your expectations, User123. We stand behind our products and we would like to make this right. Please write us an email at supportforums@motorola.com. We'll be glad to help. -Mitch MotorolaMobility

  • Rated 1 out of 5 stars

    Not happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took us 3 times to get our order straight with best buy. They didn't handle it good at all.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Sorry, you are having a hard time ordering this device from BestBuy. We suggest contacting BestBuy If you have questions you need help with your order. - Mike MotorolaMobility

  • Rated 1 out of 5 stars

    G power 2021

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not waste your money on the junk phone if there is less then 1 star i will used.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi,

      Thanks for sharing your feedback and we would like to know if you have any problems with the device that we could help you with. Please do send us an email at supportforums@motorola.com and use this as a reference so we can further discuss this matter. Thank you. - Frank MotorolaMobility

  • Rated 1 out of 5 stars

    Bad camera slow processing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera is bad, video save working slow, bad phone for the price

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Camera,

      Thank you for reaching out to us and so sorry for the inconvenience. We would like to assist you with the problem with your camera. Please send us an email at supportforums@motorola.com and use this reference BestBuy/GPower2021_Camera so we can discuss this properly. - Frank MotorolaMobility

  • Rated 1 out of 5 stars

    Bad phone with AT&T

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Problems connecting to the network . Traded for a Samsung phone

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Sorry you are having problems with your Moto G Power (2021), Catkis.. If you have other questions, please don't hesitate to drop a message. We are willing to help. Hope you give us another chance in the future. - Mike MotorolaMobility

  • Rated 1 out of 5 stars

    Wosrst service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The worst service ever. They are there to sell and no answer to my query.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      I understand how inconvenient this situation is. We stand by our products and we would like to investigate this matter. Please email us at supportforums@motorola.com to further assist you. We're always there to help. - Mike MotorolaMobility

  • Pros mentioned:
    Battery life, Camera

    Rated 5 out of 5 stars

    Best price, Best battery!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone ever. I have a family of six, so I can't afford expensive phones for everyone. I bought this for my 8th grader, great screen, great camera, great memory (64) and definitely the best battery. He uses it at school all day, and he still comes home with 50% battery life. The last phone was a TCL phone, the battery was dead before the end of the school day. Old phone, TCL 10l, Not a bad phone, but the charging port was broke within 4 months and I couldn't figure out the warranty and how to fix it. Took it to Best buy, they couldn't figure out the warranty as well (new cell phone company) and gave me a credit. I used this credit to help buy the moto g phone. No complaints so far, my son loves it. The phone lasts him all day. That's why I always buy my electronics and appliances from best buy, if you truly have a problem, they will fix it! Thank you Best buy lakeline Mall Austin.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Marx,

      We're delighted to hear that you're satisfied with your purchased and thank you for choosing our products. If you're interested, we'd like to hear your story and share it with other G Power users here: https://forums.lenovo.com/t5/moto-g-power-2021/bd-p/moto_g_power_2021_en. We love to hear you from there. - Frank MotorolaMobility

  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Grandma is happy!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice phone! A definite step up from my previous phone. lol Has so many bells & whistles that this old lady is still learning them all! Takes great pictures.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi user373870, Thank you for your kind words and for expressing your satisfaction with the Moto G Power 2021. We are delighted to hear that you selected this device for your grandma and that she is enjoying its features. Thank you for choosing Motorola. If you're interested, we'd like to hear your story and share it with the Moto users here: https://forums.lenovo.com/t5/moto-g-power-2021/bd-p/moto_g_power_2021_en -Belle MotorolaMobility

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this office for my 86 year old uncle and he loves it. I was surprised! It’s big and takes great photos. Really nice phone and even better price. Get one.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi KimJ, such an overwhelming feeling to get positive reviews from a satisfied customer like you. We're happy you take the time to inform us and share this experience with us. You can always rely on us if you got any concerns about your Motorola device. We're always here to assist you. -Ythan MotorolaMobility

  • Pros mentioned:
    Camera, Easy to use

    Rated 5 out of 5 stars

    Solid phone at a good price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than expected, especially considering the price. Of course, I have only had it for a couple weeks. Easy to use and a lot of features that improve the user experience. Mostly I just use the phone for calling, video chats, occasional photos, and occasional browsing.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Coolidge22, Glad that you gave us a very positive rating and that you're satisfied with the phone's price and features. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-power-2021/bd-p/moto_g_power_2021_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Customer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good smartphone and incredible price. Thanks!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thanks for this positive review, User653501. We're glad to see that you are enjoying your phone and everything works for you. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-power-2021/bd-p/moto_g_power_2021_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good phone for the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this phone on cricket. Had it about a week . I'm impressed so far on the battery live I've gotten close to 10hr of screen on time. I enabled developers option in the settings and turned off all animations I do this on all the phones I have. Doesn't lag or freeze . Only games I play is rage of destiny and sim city buildit. Both games play flawless on it no lag . And phone doesn't get warm/ hot while playing games I play about 3-5 hrs straight. one thing I don't like is that you cant use your memory card as internal storage that's the only reason I gave it a 4 star instead of 5. Last Motorola phone I had was the moto g5 plus and that could set the memory card as internal .

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Price

    Rated 5 out of 5 stars

    Long battery life. Nice flashlight feature.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Actually my first smart phone but I love it so far. Extra long battery life. I got six days on a charge with average use and still had 33% before charging. Shake twice to use flashlight is cool. Can't beat the price.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Kornybun, We are so thankful for giving us a positive rating and we're happy that you're satisfied with your purchase. Moto G Power 2021 phone has all you need for the price and great specifications. If you're interested, we'd like to hear your story and share it with other G Power users here: https://forums.lenovo.com/t5/moto-g-power-2021/bd-p/moto_g_power_2021_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Battery life, Camera

    Rated 5 out of 5 stars

    Only been a week but so far so great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I'm very pleased with my new moto g. You really can't beat it for the price point. Great camera, great functions. Easy to navigate. The battery life is amazing. I don't think I've charged in 48 hrs. Plenty of storage. Would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera

    Rated 5 out of 5 stars

    Second Moto

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for the battery life. So far so good. My last Moto lasted four years. I also like the gestures to open the camera. I don't game or watch a lot of videos, so I can't really rate it on those things...

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Toxicavenger, Thank you for patronizing our product and for being loyal customer. We appreciate you taking your time to give us feedback and we're glad that you're satisfied with the phone's features. To be up to date with our devices, please do follow our official community page: https://forums.lenovo.com/t5/moto-g-power-2021/bd-p/moto_g_power_2021_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Moto G Power at lower price than your provider

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy price was $80 lower than my service provider's price for the exact same phone, which the provider said wasn't available to ship for some weeks yet. But it came from Best Buy within one day, and has very natural sound and image quality. The battery lasts 2- 3 days on one charge (but I don't use it for gaming). It is a bit larger and heavier than I wanted, and those issues are exacerbated when you put it into a protective case. But the cost savings and rapid availability were worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera

    Rated 5 out of 5 stars

    Happy with this purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone. Charges quickly. Full charge usually lasts over 3 days. Very easy to use. Camera makes great photos and videos easy to capture. Overall, very happy with this device.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Mfsinaz, We're truly glad to hear your positive feedback and you're satisfied with the phone's features. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-power-2021/bd-p/moto_g_power_2021_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Battery life, Price

    Rated 5 out of 5 stars

    Eye of the Tiger

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is phenomenal. Overall quality is good for the price point. Bought unlocked for a prepaid plan, just swap SIM cards.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We're glad to see you're loving your Moto phone and all of the features it has to offer, Seasofcheese. Let us know if there's anything else we can do to help or you can visit our official Motorola community page here: https://forums.lenovo.com/t5/moto-g-power-2021/bd-p/moto_g_power_2021_en - Mike MotorolaMobility

  • Pros mentioned:
    Battery life, Price

    Rated 4 out of 5 stars

    b

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good phone for price , battery last long time, would recommend

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Bryan, Thank you for the wonderful review and for taking the time to share your positive feedback. Your recommendation is highly appreciated. To be up to date with our devices, please do follow our official community page: https://forums.lenovo.com/t5/moto-g-power-2021/bd-p/moto_g_power_2021_en. -Mitch MotorolaMobility