Customer Ratings & Reviews
- Model:
- PALF0005US
- SKU:
- 6441178
Rating by feature
- Display Quality
Rating 4.5 out of 5 stars
- Camera
Rating 4.2 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
Customers are saying
Customers find value in the Moto G Power 2021's long battery life, affordable price, and clear camera. Users appreciate the phone's user-friendly interface and expandable storage, making it a great option for those looking for a budget-friendly smartphone. While some users have concerns about its weight and performance, overall, customers are pleased with the phone's features and functionality.
This summary was generated by AI based on customer reviews.
CONSTANTLY LOCKS UP!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.OMG I HATE THIS PHONE!!!! It Is so frustrating. It constantly locks up I have to reboot it about 10 times a day . It cannot handle A lot of the apps that I installed onto it. I miss the window to return it. I originally tried the stylist 2021 and that locked up quite a bit also. I used to be a huge Motorola fan but not anymore. Im going to have to try a different brand
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .We'd like to ensure that you receive the service you deserve, WIGGBONE. As we stand behind our products, we would love to help get this sorted. Please email us at supportforums@motorola.com to further assist you. Kindly use Subject: Retailer_your issue (e.g BestBuy/Freezing) on your email or give this link, we'll surely help you from there. -Mitch
Gorilla Glass?
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure what happened but my screen is cracked in several places- didn't drop it - maybe in my pocket but no unusual activity. Bummin because its brand new.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi GaahthMann, Sorry to hear your phone cracked. The device doesn't have Gorilla glass. You may send in your device for repair here: https://motorola-global-portal.custhelp.com/app/mcp/service. If you have questions regarding repair, we are happy to help. Write us an email at supportforums@motorola.com. -Jess
Poor phone reception
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had the 2020 version and it was great. I got the 2021 I couldn't receive text for the first 2 days and the phone reception is horrible
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Ryan, My sincere apologies for what happened and we would like to help. Please email us at supportforums@motorola.com for us to further assist you. We'll surely help you from there. - Mike
Diluted lineage
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've had this phone all of four months and the battery life has tanked. It's nowhere near as impressive as its last two ancestors.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Will, We understand how inconvenient this and we would like the opportunity to investigate your phone's battery issue. Please share your details at supportforums@motorola.com and kindly refer to this link as a reference. We'll be there to assist. - Mike
Just why
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure why people would buy the 2021 downgrade model from last year's 2020 phone. This model has a slower snapdragon processor, less ram, and a worse screen.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .We appreciate the feedback, JamJam. If you have issues with your Moto G Power (2021), please email us at supportforums@motorola.com. We're always there to help. - Mike
Bad Store
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You are selling that will be no good by Feb.2022. you charged a 45.00 re-stocking fee.I don't think I will ever buy anything from you again.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .We're sorry to hear that you have had such a negative experience, Badstore. We suggest contacting the seller to have this reported. If you have questions you need help with, write us an email to supportforums@motorola.com. We’d like to help. - Mike