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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1366 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.5 out of 5 stars

  • Camera

    Rating 4.2 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers find value in the Moto G Power 2021's long battery life, affordable price, and clear camera. Users appreciate the phone's user-friendly interface and expandable storage, making it a great option for those looking for a budget-friendly smartphone. While some users have concerns about its weight and performance, overall, customers are pleased with the phone's features and functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 1,366 reviews
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good Phone

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone at the price you pay. Working good so far

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great phone,

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, with very clear audio. I like that it was affordable and a great phone to be given as a gift.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your positive feedback on our product, MirriamP. We are happy that you chose our product as a gift for someone, and we can assure you that the Moto G Power 2021 has a good features that anyone can enjoy. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-power-2021/bd-p/moto_g_power_2021_en. -Belle MotorolaMobility

  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Four thumbs up!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Use as a secondary phone for work. Battery life is amazing!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi KayWhite, we're happy to know that you can rely on this phone for your work purposes. Thank you for trusting Motorola Mobility. Don't hesitate to contact us if you have any concerns regarding your Motorola device. We're here to help you. -Ythan MotorolaMobility

  • Rated 1 out of 5 stars

    The geek squad warranty was not worth it -

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad warranty wasn't worth the price, they sent me a refurbished phone that was faulty with sound issues. I purchased a brand new moto g power 21 in December of this year. A month ago, I accidentally broke the screen and went in store to see what the geek squad warranty covers - I paid the $52 copay and was told they would send me a replacement - after I receive the new phone, I was to send back my phone with the cracked screen, sounded great and only took 2 days to get it!! I assumed I was getting a brand new phone but they sent me a refurbished one, my fault for not asking, but I expected the refurbished phone to at least pass quality controls and be as good as a new one, boy was I wrong. As soon as I got the replacement refurbished phone I heard slight crackling/echo when I would put the volume all the way up to the max, but it was okay when it was at a normal volume so I thought nothing more of it, well a week later,I went to use Google maps and the sound and feedback was horrible as I was driving and trying to listen to directions- so I went in today to the geek squad to see what could be done- they told me that I could pay an additional $52 (again) to get another replacement phone - I asked them who's to say I won't get another phone with another issue, they said there's no way of telling and that's the chance I take! And he also stated that moto phones are known to have a lot of issues and he tries to steer people away from buying them. My other phone had no issues besides the fact that I got a cheap screen protector off of Amazon and my screen cracked. I could've paid $100 to get it fixed at a local place that replaces screens BUT instead I used my warranty/geek squad plan and paid $52 for a broken refurbished phone and now they want me to pay another $52 to get a replacement for the replacement which was worse than the original phone and who knows what kind of issue the new replacement will have- --will I continue to pay $52 until I get a phone that works correctly????? I only paid $150 for the phone on sale - (originally $250) and paid additional $90 for the warranty/geek squad coverage I asked for the return of my warranty/geek squad cover which came out to $58.17 prorated - he warned that it would no longer be covered,!! I said for what though? I'm usually really happy with their warranties/geek squad but I'm very disappointed with this experience.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi 1mommy2twins, We appreciate you reaching out to us and for taking the time to share your replacement journey. We’re so sorry that your experience did not match your expectations. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Kindly send us an email at supportforums@motorola.com and we'll try to help you from there. -Mitch MotorolaMobility

  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Phone for that Price. Easy to use for elder parents.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    moto g phone

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my husband bought this phone it was great and battery lasted a long time but memory was not one to last long.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi RobinF, we are glad to hear your thoughts about our product. For additional storage, you may use an external memory card as your backup storage on your phone. If you are interested to learn more about the product you may join our community through this link https://forums.lenovo.com/t5/moto-g-power-2021/bd-p/moto_g_power_2021_en -Mitch MotorolaMobility

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Satisfaction

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the phone. If you're looking for a nice little phone you don't cost too much this is it.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you that you gave us a good review, SamanthaC. We are so delighted that you are happy and satisfied with your newly purchased Moto G Power 2021. We appreciate your support. You can join our online community if you would like to know more about the exciting features of our devices:https://forums.lenovo.com/t5/moto-g-power-2021/bd-p/moto_g_power_2021_en -Belle MotorolaMobility

  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Recommend to a friend

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone for the price and acceptable performance.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We appreciate your positive feedback, AbdellhameedQ. We make sure all of our products have high quality at affordable price. If you're interested you can join our official Motorola online community page:
      https://forums.lenovo.com/t5/moto-g-power-2021/bd-p/moto_g_power_2021_en -Belle MotorolaMobility

  • Pros mentioned:
    Battery life, Camera

    Rated 5 out of 5 stars

    Lasts Till' the Cows come Home

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every aspect of this Phone is Balanced and thought out to make the Battery last as long as possible on light use it can last up to three days and two with heavier use. With the Moto Camera 3 Update the pictures look amazing just turn on HDR on both Cameras front and Back. The screen is 720P but it can do 1080P since it's a longer display. There isn't much to complain about here for the price.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi BBCustomer,

      Thanks for sharing your feedback and we're very happy to hear that you like the phone and its features. If you want to know more information about the device, you can join our G Power community. Please see here: https://forums.lenovo.com/t5/moto-g-power-2021/bd-p/moto_g_power_2021_en. - Frank MotorolaMobility

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good phone, great price.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my son, it's a good phone. Definitely worth the money.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hey JosephK, thanks for choosing Motorola Mobility! We're happy to hear that you got your device at a great price. To stay in the loop and receive exclusive updates, follow us on our official community page at https://forums.lenovo.com/t5/moto-g-power-2021/bd-p/moto_g_power_2021_en. Thanks for reaching out and have a great day! -Ythan MotorolaMobility

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Nice Phone! Cheaper than most and holds up well!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone. Was priced cheaper than most. Has held up well. Easy to use.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi TerriR. We are so thankful that you gave us a positive rating, and we're happy that you're satisfied with your purchase. The Moto G Power 2021 phone has all you need for the price and great specifications. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-power-2021/bd-p/moto_g_power_2021_en -Belle MotorolaMobility

  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Moto G Power

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for price. My husband wanted storage space and a quality camera. He got both with the Moto G Power.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Mary, thank you for sharing us this wonderful experience, and we're happy to hear that you were satisfied with the performance of your Moto G Power, feel free to contact us if you have any concerns regarding your Motorola device. We're always here to assist you. -Ythan MotorolaMobility

  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Affordable price

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice one, my mom is enjoying it. She never used smart phone but she likes it.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for buying this phone for your mom, Sunil. We are glad that she is enjoying the phone's functions. We thank you for choosing Motorola. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-power-2021/bd-p/moto_g_power_2021_en -Belle MotorolaMobility

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good phone for me

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this phone for me and i like it its pretty fast i think and it keeps a charge so im happy ;)

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hello EasilyBakedEvan! I'm glad that you are happy with this device. I can tell that this device is fast enough for daily usage. Let me know if you need help with your device. We'll be happy to assist you. You may want to participate in our forums community to know more about your device and how you may get some help in the future: https://forums.lenovo.com/t5/moto-g-power-2021/bd-p/moto_g_power_2021_en. -Jess MotorolaMobility

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Moto g power 2021

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for the price. Bought it for my mother in law and she is very happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing phone for the price been about two years now and it runs smooth

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi AnelJ. Thank you for sharing your positive experience with one of our phones. We're glad that you are happy with your selection. If you are interested, you can share your experience on our official Motorola online community page: https://forums.lenovo.com/t5/moto-g-power-2021/bd-p/moto_g_power_2021_en -Belle MotorolaMobility

  • Rated 4 out of 5 stars

    Well put together, getting some wear and tearTh

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is great to use. The interface is motorola which works well in my book. The size is small enough taht it doesn't feel cumbersome, but large enough for a clearer display. The only issue is that with long term use, smudging will make the touch screen glitch some without regular cleaning.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for purchasing this phone, MrWu. Glad that you gave us 4 stars and we appreciate your feedback on our products, we'll relay the message to the team. If you ever need help, give us a holler or reach out to our official Moto G Power community page: https://forums.lenovo.com/t5/moto-g-power-2021/bd-p/moto_g_power_2021_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Grandson love his phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this phone for my grandson and he hasnt put it down since he got it dor Christmas..Easy to use..

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi LorrieR, we're happy to know that your grandson fell in love with his new Moto G Power. We're here to help him if he has any concerns with his Motorola device. Just let us know. -Ythan MotorolaMobility

  • Pros mentioned:
    Battery life, Price

    Rated 5 out of 5 stars

    Worth every penny!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had it for two weeks, but it's been going great! But, it isn't 5G-capable, so I'm going to return it for one that is, and most likely it'll be another Motorola. The battery is absolutely phenomenal! On one full charge it can last 2 -or even 3- days! Definitely would recommend to anyone looking for an upgrade that isn't overly and unnecessarily expensive!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Jonah, We appreciate your recommendation and thank you for sharing your positive review. You can check the link for our 5G devices here: https://www.motorola.com/us/smartphones-5g. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone. Super easy to use. The phone is very responsive even after years of heavy use

    I would recommend this to a friend