Presidents’ Day SaleEnds February 16. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $350.09

Customer reviews

Rating 4.5 out of 5 stars with 610 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 610 reviews
  • Rated 5 out of 5 stars

    Review

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    That's value for money. The phone has amazing features with good Camara capture.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi SamuelA, We're thrilled to hear that you find your phone to be great value for money and that you're enjoying the camera features. Providing excellent features at a great price is something we’re proud of. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/Moto-g-power-5G-2024/bd-p/Moto%20g%20power%205G%202024. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Hello MOTO

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Glad I was able to get a new one when mine broke

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Moto phone

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems at all, i love the size of it n it is easier to use

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    I'm done with BestBuy and Motorola

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Molorola moto g power 2024 (Unlocked) as an open box, excellent condition item. According to the review at https://www.pcmag.com/reviews/motorola-moto-g-power-5g-2024, the Molorola moto g power 2024 battery lasted for 12 hours, 15 minutes while playing "a 1080p video continuously over Wi-Fi with the screen at maximum brightness". After I transferred everything from my old Samsung Galaxy 9+ to my new moto g power 2024 and set all my apps to either not run in the background or for smart background use, I tested how long the battery would last. I did not do anything like how PC Mag tested the battery. I did some web surfing and reading of the pages, read the text in a Bible app, made two short phone calls, sent two text messages, and watched two videos of about one hour each. The rest of the time the phone sat idle. The phone has now been on for about 12 hours and is down to 11% battery left. I think the battery would have lasted maybe 6 hours if I had been testing it the way PC Mag had done. Maybe it was returned because the original purchaser noticed how quickly the battery was being depleted. It's not worth it to return the phone since I spent so much time moving everything to it. I will probably just buy a new battery for it.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi MarkM, We're sorry to hear that you’re experiencing battery life concerns. We understand how important battery performance is, and we appreciate the detailed feedback you’ve provided. We'd like to help. Are you using the Moto charger? Several factors could be leading to quick discharge, these include signal strength, charging habits, and device settings. Here are some tips to extend the battery life on your phone: https://help.motorola.com/hc/3509/14/na/en-us/index.html?t=CGd0e521&utm_source=help-motorola-com&utm_medium=forum-social&utm_campaign=device-help. Let us know how it goes by sending an email at supportforums@motorola.com. We'll wait for you there. Thank you! -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    HELLO MOTO!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's my first Motorola cellular that I have in 20+ years and I love it. I bought to use in another country and the investment paid off.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi MariaD, We’re thrilled to hear that your first Motorola phone in over 20 years has been a great investment, especially for use abroad. We appreciate your support and hope you continue enjoying your device! To be up to date with our devices, please follow our official community page:  https://forums.lenovo.com/t5/Moto-g-power-5G-2024/bd-p/Moto%20g%20power%205G%202024. -Mitch MotorolaMobility

  • Rated 3 out of 5 stars

    Fingerprint reader doesn't work

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life isn't very good, and the fingerprint sensor seems weak? Like I have to press hard for it to read but then I press the button by accident. Overall not impressed.

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi JonathanB, We’re sorry to hear about the difficulties you’re experiencing with the fingerprint sensor and battery life. For the fingerprint reader, we recommend re-registering your fingerprints in Settings > Security > Fingerprint, making sure your finger covers the sensor fully and keeping the sensor area clean. If you continue to experience sensitivity problems, testing with slightly different finger placement or angles may help. Regarding battery life, enabling Adaptive Battery, reviewing background app usage under Settings > Battery, and ensuring your device has the latest software updates can help improve overall performance. If these steps do not resolve the problems, please send us an email at supportforums@motorola.com. We'll be there to help. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Moto 5G

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, easy to set up and use and, camera is very impressive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Made the switch!!!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome phone, switched from a samsung, and so glad I did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    G power 2025

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great battery life. No issues with lag, all around good phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value for the money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone works perfect, it arrived on time and it's exactly what I ordered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was an excellent buy! it has its draw backs but I'm working through them. Geek Squad was awesome!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Burneyboy! Thanks for sharing this positive experience with us and for choosing Motorola Mobility as your device provider. We're always here to help if you need assistance. -Ythan MotorolaMobility

  • Rated 5 out of 5 stars

    Great phone, especially for the price point

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this on special for only $199. For that price, this is a really great phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and easy to use. It is light and sleek. Will recommend.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi MichelleT, We’re glad to hear you’re enjoying your Motorola phone! It’s wonderful to know you find it light, sleek, and easy to use. Thank you for your feedback and for recommending Motorola! You can join our official community page if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/Moto-g-power-5G-2024/bd-p/Moto%20g%20power%205G%202024 -Carlos MotorolaMobility

  • Rated 4 out of 5 stars

    Fair for price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it for $150 so it is fine for that price....

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi ChrisP, It sounds like you feel the phone offers decent value for the $150 you paid. While it may have some limitations, getting a functional device at that price can definitely be a reasonable deal. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/Moto-g-power-5G-2024/bd-p/Moto%20g%20power%205G%202024 -Carlos MotorolaMobility

  • Rated 4 out of 5 stars

    Motorola

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    That's what I needed to replace my old Motorola moto G7.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Phone

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone great price nice collar works great and last long battery life

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Gets you by

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good phone for a tpung generation, it moves a little slow so make sure to read all rhe specs befor purchase. Overall a good phone though

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi JoannQ, Thank you for your feedback! We appreciate you sharing your experience and recommendation. It’s helpful to know how the performance feels, and we’re glad to hear you still find it to be a good phone overall. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/Moto-g-power-5G-2024/bd-p/Moto%20g%20power%205G%202024 -Carlos MotorolaMobility

  • Rated 4 out of 5 stars

    Awasome!

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone and really quick, highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surprising quality for great price

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Motorola quality has been surprising me for some time! I got this as a gift for someone thinking of it as a small upgrade. However after setting up the phone and using it for some time the features are endless! Always surprising to find out but a very good purchase!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for the $

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decently fast and affordable phone. Now has NFC and wireless charging which is nice.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We're glad to hear you're enjoying your phone, Hickster58! Having NFC and wireless charging capabilities definitely adds convenience to your daily use. If you need any assistance, please do not hesitate to reach out and we'll be happy to assist you. -Mitch MotorolaMobility