Customer Ratings & Reviews
- Model:
- PB000007US
- SKU:
- 12196450
Rating by feature
- Display Quality
Rating 4.7 out of 5 stars
- Camera
Rating 4.4 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
to a friend
Moto cell phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It has been functioning well for the past Week now that I purchase the item.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for your update! We're glad to hear that the item has been functioning well during your first week of use. We hope it continues to meet your expectations in the long run. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/Moto-g-power-5G-2024/bd-p/Moto%20g%20power%205G%202024 -Carlos
Great for all ages
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After purchasing this same phone for one of my senior citizen clients her friend wanted the same one because they liked it so well
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .That’s wonderful to hear, RachelR. We’re so glad the phone is a great fit for all ages and that it's being recommended to friends. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/Moto-g-power-5G-2024/bd-p/Moto%20g%20power%205G%202024. -Mitch
Great budget phone
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great phone for an unlocked purchase. Just swap your sims card and your all set
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for sharing your experience! We’re happy to hear that your unlocked phone setup was smooth and easy, just swapping SIM cards and you’re all set is exactly the hassle-free experience we aim to provide. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/Moto-g-power-5G-2024/bd-p/Moto%20g%20power%205G%202024 -Carlos
affordable
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great phone for the price.I never understand why people pay so much for phones,when the majority of us only talk,text and take some pics.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi ToddF, We’re glad you’re loving the value of your Motorola phone. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/Moto-g-power-5G-2024/bd-p/Moto%20g%20power%205G%202024. -Mitch
G power
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a cool phone battery life is short my only complaint, good cheap phone if you need one and low on cash
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi ParisC, We’re glad to hear you're enjoying your phone overall. We understand that battery life is important, and we appreciate your suggestion. If you ever need help, give us a holler or reach out to our official Moto G Power 5G community page: https://forums.lenovo.com/t5/Moto-g-power-5G-2024/bd-p/Moto%20g%20power%205G%202024. -Mitch
Excellent overall
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just what I needed for work, I basically needed a phone to surf in the internet, make calls, messages, WhatsApp business. And this is more than enough. Not 5 stars because of camera quality to meet my job requirements.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for sharing your experience, Motorola. We’re glad to hear that the phone meets your needs for work, including internet browsing, calls, and messaging. We appreciate your feedback regarding the camera quality, and we’re always looking to improve. If you ever need help, give us a holler or reach out to our official Moto G Power community page: https://forums.lenovo.com/t5/Moto-g-power-5G-2024/bd-p/Moto%20g%20power%205G%202024. -Mitch
Dual Sim (E-SIM + Physical SIM + SD Card)
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Phone I've bought recently and this is my first Moto Phone with both physical sim, E-Sim, SD card and Headphone jack.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for sharing your positive experience, Saiffullah. We’re glad to hear you’re enjoying your first Moto phone with all those features. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/Moto-g-power-5G-2024/bd-p/Moto%20g%20power%205G%202024. -Mitch
Motorola
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a good deals, and I’ll also recommend people to purchase at Best Buy because they offer a lot of good deals
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for your feedback! We're glad to hear you had a great experience with your purchase and that you recommend Best Buy for their deals. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/Moto-g-power-5G-2024/bd-p/Moto%20g%20power%205G%202024 -Carlos
Good phone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Happy with purchase. Phone works well. Despite the cracks on the screen I bought as is.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for your positive review, MyronS. We're glad to hear the phone is working well for you. If you're interested, you may want to check our official Motorola community page for Moto owners here: https://forums.lenovo.com/t5/Moto-g-power-5G-2024/bd-p/Moto%20g%20power%205G%202024. -Mitch
Great phone
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I came from a pixel 3 to this. I love my phone and only 200. I like the gestures and other knickknacks
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thanks for sharing! We're glad to hear you're enjoying the upgrade from the Pixel 3, and at such a great value too! The gestures and extra features definitely add a fun touch. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/Moto-g-power-5G-2024/bd-p/Moto%20g%20power%205G%202024 -Carlos
It's good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's good.........................................
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for the positive feedback, HuseyinB. We’re glad to hear you think it’s good! You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/Moto-g-power-5G-2024/bd-p/Moto%20g%20power%205G%202024. -Mitch
Moto G Power 2024–GREAT!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for my wife. She loves it! She can’t figure out why people spend so much money on pricier phones
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Clinton, we're delighted that your wife loves her new Motorola device. Thanks for sharing this positive experience with us and choosing Motorola Mobility as your device provider. Always remember that we are always here to help if you need assistance. -Ythan
Very good quality phone and reliable
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very reliable, easy navigation menu and setup. Charge fast and holds charge. No dropped calls so far . definitely recommend
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for your awesome feedback, MoritzD. We're glad you're enjoying the reliability, fast charging, and easy navigation. It’s great to hear you’d recommend it! If you're interested, please follow our official community page: https://forums.lenovo.com/t5/Moto-g-power-5G-2024/bd-p/Moto%20g%20power%205G%202024. -Mitch
Phone Review
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Performs well. Still learning all the things it is capable of.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi TheronR, Thanks for the great feedback! We're glad to hear your phone is performing well. If you're interested, you may want to check our official Motorola community page for Moto owners here: https://forums.lenovo.com/t5/Moto-g-power-5G-2024/bd-p/Moto%20g%20power%205G%202024. -Mitch
Good for the price
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good inexpensive $200.00 phone, doesn't come with a charger.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi! Thanks for your feedback, glad you’re happy with the phone’s value! We understand it can be inconvenient that a charger isn't included. Many manufacturers are moving in this direction to reduce electronic waste, but we appreciate your input and will pass it along. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/Moto-g-power-5G-2024/bd-p/Moto%20g%20power%205G%202024 -Carlos
Android Phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's an android what can I say, ohhh it's not an apple. But it will work.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Thanks for your honest take! Glad to hear it’s working for you. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/Moto-g-power-5G-2024/bd-p/Moto%20g%20power%205G%202024 -Carlos
Need more knowledge about items purchased
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this bc my Samsung had an issue and needed a phone for foreign travel. I found out, from my carrier, that it only uses an esim (which they provided) I mention this bc I took my Samsung w/me so the staff at BestBuy could remove the sim and put it in the Motorola. I wonder why they did not know it only uses an esim?
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for sharing your experience. We understand how important it is to have clear information when purchasing a device, especially for travel. The Moto phone does use eSIM technology, and we apologize for any confusion during setup. We’re glad your carrier was able to assist. If you ever need help, give us a holler or reach out to our official Moto G Power community page: https://forums.lenovo.com/t5/Moto-g-power-5G-2024/bd-p/Moto%20g%20power%205G%202024. -Mitch
NICE phone
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a gift and they LOVE IT! It was easy to get setup on our existing phone plan as well.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for your wonderful feedback, Darkknight. We're so glad to hear that the gift was a hit and that the setup process was smooth for you. It's great to know that the device is meeting your expectations. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/Moto-g-power-5G-2024/bd-p/Moto%20g%20power%205G%202024. -Mitch
Horrible Experience !!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered the phone on best buy website and picked up the order at store. When I opened the box I see the phone not wrapped and looks like used with finger prints all over. I went to best buy store to return the product. I was told by representative that I will be charged a restock fee of $45 as I opened the box. When I told it looks like a used product they told they cannot do anything and need to talk to customer care for further assistance. When I talked to customer care they insisted the same to pay the restock fee for return. I asked them to connect me to there supervisor. They kept me on long hold and disconnected the call. In first place they never told there is a return restocking fee when placed the order and sold me a used product. Now asking me pay the fee for the used product which is used.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Thank you for reaching out and sharing your experience, Kakarla. We’re sorry to hear about the inconvenience you’ve faced with your recent purchase. Receiving a product that does not meet your expectations and encountering challenges with the return process can be frustrating.
Since the phone was purchased through Best Buy, their policies and procedures regarding returns, restocking fees, and product conditions apply. We recommend contacting Best Buy’s customer service team directly or escalating the matter through their corporate support. They will be in the best position to address your concerns and resolve the concern promptly. -Mitch
Great cell phone
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed to re place my old cell phone and through the reviews I was able to decide on this model.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi VictorA, We're so glad you chose our device based on the great reviews! Thank you for sharing your experience. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/Moto-g-power-5G-2024/bd-p/Moto%20g%20power%205G%202024. -Mitch