Customer Ratings & Reviews

Thank you for sharing your thoughts, Russ. We're glad you have a way to charge your phone, but we understand how important it is to have everything you need. Most new devices come with a USB-C cable but not a charging brick. If you ever need help, give us a holler or reach out to our official Moto G Power 5G community page: https://forums.lenovo.com/t5/Moto-g-power-5G-2024/bd-p/Moto%20g%20power%205G%202024. -Mitch

Thank you for your awesome feedback, BryanS. We're thrilled to hear that you're enjoying your phone and that you had a great experience with Best Buy in the Rio Grande Valley. It's always fantastic to know our devices are meeting your expectations. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/Moto-g-power-5G-2024/bd-p/Moto%20g%20power%205G%202024. -Mitch

Thank you for your loyalty, Koby. We’re thrilled to hear that this phone has been great for you and that it’s your third Motorola phone. It means so much to us to have earned your trust over the years. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/Moto-g-power-5G-2024/bd-p/Moto%20g%20power%205G%202024. -Mitch

Thank you for sharing your experience and for choosing us, ImportedFox. We’re glad to hear you’re enjoying your phone and appreciate its value. Regarding the touch sensitivity, we would like to have the opportunity to investigate your feedback further. Please write us an email at supportforums@motorola.com. We'll be there to help. -Mitch

Hi Andy, We’re sorry to hear about your experience, and we appreciate you sharing your feedback. Slow performance is sometimes caused by too many running apps in the background. Use your recent apps button to close apps you're not using. It is also a good practice to restart the device periodically (every 2-3 days) to clear out buffers and memory that may lead to intermittent issues. If the concern persists, kindly go to this link: https://en-us.support.motorola.com/app/mcp/troubleshooter_page/g_id/5059 > Display/Touchscreen > Phone is slow/unstable and try the recommended steps there. Let us know if this helps by sending us an email at supportforums@motorola.com. -Mitch

Thank you for sharing your thoughts, LuisV. We’re happy to hear that the phone is working well for your needs and that it’s practical and functional for you. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/Moto-g-power-5G-2024/bd-p/Moto%20g%20power%205G%202024. -Mitch

Thank you for sharing your positive experience, DwaineB. We're so happy to hear that the phone is working well for your loved one and that they’re enjoying it. If in case you need help, kindly visit our official Moto G Power 5G community page: https://forums.lenovo.com/t5/Moto-g-power-5G-2024/bd-p/Moto%20g%20power%205G%202024. -Mitch

Hi PK123, We're thrilled to hear that Android 14's integration with Gemini is working well for you. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/Moto-g-power-5G-2024/bd-p/Moto%20g%20power%205G%202024. -Mitch

Thank you for sharing your thoughts, ZacharyJ! We’re glad to hear that the phone meets your needs for everyday use. If you ever need help, give us a holler or reach out to our official Moto G Power community page: https://forums.lenovo.com/t5/Moto-g-power-5G-2024/bd-p/Moto%20g%20power%205G%202024. -Mitch

Hi JeffreyP, Thank you for sharing your experience with us. We’re sorry to hear about the difficulties with the GPS signal. To help improve performance, please ensure Location is turned on and set to High accuracy mode in your settings. Clearing the cache and data of the Maps app can also refresh its performance. When using GPS, try to be in an open area with a clear view of the sky so the phone can lock onto satellites more easily. If the concern continues after these steps, please write us an email at supportforums@motorola.com. We'll be happy to help. -Mitch

Thank you for sharing your feedback with us, Vishu. We're glad to hear that you liked the device, but we’re sorry to learn about the concerns you’ve encountered with carrier compatibility. We strive to make our devices compatible with as many carriers as possible. However, certain models may have limitations depending on carrier requirements and network technologies. If you need any assistance, please do not hesitate to reach out and we'll be happy to assist you. -Mitch

It seems like the Moto G Power 2024 offers a solid value for the price, even if it has some performance and battery life limitations. Sometimes, budget-friendly devices can have a few trade-offs. If you're looking for tips to improve its performance or battery life, feel free to ask at: https://forums.lenovo.com/t5/Moto-g-power-5G-2024/bd-p/Moto%20g%20power%205G%202024. -Aria

Hi CodyW, Thank you for your honest feedback. We’re sorry to hear that you’re experiencing overheating and are disappointed with the camera performance. As we stand behind our products, we would like to investigate your feedback further. Please share your details at supportforums@motorola.com and kindly refer to this link as a reference. We'll be there to assist. -Carlos

It's great to hear that you love the fingerprint sensor of our Moto G Power 2024. We appreciate your feedback. If you need assistance with your Motorola device, please follow our official community page:https://forums.lenovo.com/t5/Moto-g-power-5G-2024/bd-p/Moto%20g%20power%205G%202024. -Aria

Hi JordanS Thank you for taking the time to give us feedback. We appreciate you for letting us know about your battery life. To be up to date with our devices and assistance, please follow our official community page: https://forums.lenovo.com/t5/Moto-g-power-5G-2024/bd-p/Moto%20g%20power%205G%202024 -Carlos

Hi MohanrenukanandarayuduO, Thank you for your feedback — we’re sorry to hear you’re having trouble adding the eSIM. We understand how frustrating that can be. We recommend reaching out to your carrier as they are he one who can setup your eSIM. -Carlos

Thank you so much for your kind words! We're thrilled to hear that you had such a smooth experience with our online shopping and pick-up process. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/Moto-g-power-5G-2024/bd-p/Moto%20g%20power%205G%202024. -Mitch

Hello CrystalM! Thank you for sharing your feedback. We are delighted to hear about your high level of satisfaction with your recent purchase. Please remember that our team is always available to assist you with any queries or concerns about your Motorola device. Feel free to reach out to us anytime. - Nate

Hi Mobin, we really appreciate you taking the time to share your awesome experience with us regarding your recent purchase. It's fantastic to hear that you're extremely satisfied with your new Motorola device. Remember, we're always here for you if you ever need any assistance. Don't hesitate to reach out to us anytime. -Ythan

Hi RogelioS, We’re sorry to hear about your experience with your purchase and the in-store service. We understand how frustrating this must have been. Since the purchase and return policies are handled by Best Buy, we suggest contacting them directly regarding any pricing or return concerns. -Mitch